Mark Lawton – Business Development Director

• Please mute yourselves when you are not

speaking (you can use “Raise Hand”)

• If you prefer you can use the chat window to ask

questions – one of the team will collate them

• Check your device settings if you have problems

• Use Video with background effects

• All slides and notes will be sent to you following

the session and session will be recorded

About this Meeting

Key Partners

Productivity

Security

DeviceManagement

Infrastructure

Enterprise-Grade Backup

Storage / Archiving

Disaster Recovery

Cloud Backup

Cyber Security

Network Security

Firewalls

WiFi

End-Point Security

Cloud Protection

UK Hosted Cloud Infrastructure

• Cloud Services Specialists - 20 years+

• Helping customers to be Secure, Productive and Agile

• Trusted Advisors - 25,000 end-users | 250 IT Partners | 1,000+ customers

About Risc

Unified Communications

Contact Centre

What is Teams?

• Concepts

• Teams and Channels

• File Storage - SharePoint

• Guest and External Users

• Setup and customize a team

• Working in teams + channels

• Work with posts and messages

• Upload and find files

AGENDA

Chat, Calls and Meetings

• The activity feed

• Manage chats and contacts

• Manage calls

• Manage meetings

• Teams Apps

• Futures

• Useful Information

Teams is……… Everywhere!

Teams in the News

Why Teams?

Teams is;

- A collaboration tool

- A platform

- Part of O365

- Single Sign-On

Why Teams?

Mail and calendarSite and

content management

Voice, video

and meetings

ChatCo-authoring

content

Enterprise

Social

Outlook SharePoint

Skype

IMOffice 365

Yammer

• Teams - a collection of people, content, and tools.

• Channels - dedicated sections within a team to keep conversations organised.

• Channels are places where conversations happen and where the work actually gets done.

• Files that you share in a channel (on the Files tab) are stored in SharePoint.

Teams Structures

• guest access – lets you add individuals to your teams, as guests, using their email address

• Guests are added to your organization’s Active Directory.

• To communicate with a guest, the guest has to be signed in to Teams using their guest account..

• Guest users have access to more resources in Teams - such as files, teams, and channels - than external-access (federated) users.

• The Teams admin controls everything that a guest can (or can’t) do in the Teams admin center

• external access (federation) – lets you find, call, and chat with users in other domains (using Teams or SfB)

• External users have no access to your organization's teams or team resources

• External conversations are 1:1 only (currently)

External User vs Guest user

Teams Demo

Who can I collaborate with?

Type Add / Remove

Team

Members

Work with

Files, Teams &

Channels

Chat / Call /

Video

Join a Teams

Meeting

Internal Users

– Team Owners√ √ √ √

Internal Users

– Team Members√ √ √

Guest Users √ √ √

External Users √* √

Anyone √

* 1:1 only

Working with Files - Teams | SharePoint | OneDrive

1. Teams File view 2. SharePoint view

3. File Manager View

Managing Mobile Apps

Inviting a Guest user

1. User receives email notification

2. Accepts T&C’s for org 3. Join Team as Guest!

External invite to meeting

Desktop Mobile Web

iPhone Android

iPad

OS X

Windows

Edge

Chrome

Safari (Limited)

Teams Devices

1. Standard Meeting

Joining a Teams Meeting

Platform Browser Meetings

Windows/Mac Chrome Fully supported (Latest+2 previous)

Edge (Chromium) Fully Supported

Firefox No Audio/Video1

Windows Edge (RS2+) Fully Supported (No Outgoing Sharing)

IE 11 No Audio/Video1

Mac Safari (11.1+) No Audio/Video/Outgoing Sharing1

IOS N/A Only Teams App

Android N/A Only Teams App

1. Meetings are supported only if the meeting includes PSTN coordinates. To attend a meeting

without PSTN coordinates, users must download the Teams desktop client.

2. Audio Conf Meeting

Joining through a web browser

Join as a guest from a Mobile device

1. User receives email notification

2. Option to join as guest 3. Join the meeting 4. In Meeting!

Futures and Useful Info

Constant Innovation

Pop-Out Chat

Live captions

and subtitles

3x3 and Custom

Background

Live

Events

Meeting Futures

Together View Large Gallery View

Dynamic Mode

Roadmap Highlights (Since March 2020)

Business Voice

Pop-Out Window (Chat/Calls/Meetings)

Active Noise Suppression

Outlook/Yammer Integration

Meetings for 1,000 participants

New Tasks Experience

Shared Links/Permissions

Custom Backgrounds

3x3 Video Pane

Live Captions

Unifying Communications with Microsoft Teams

Special offer for attendees – Free Teams Voice for 25 users/30 days

© Copyright Microsoft Corporation. All rights reserved.

Thank you.

• Teams Online Training – https://bit.ly/RiscTeams (or select “Help / Training” from the Teams Apps

• Tips for Effective Remote Working - https://products.office.com/en-gb/microsoft-teams/work-

remotely

• Teams QuickStart Hub - https://www.riscitsolutions.com/en/teams-quickstart-hub

• QuickStart Guide - http://bit.ly/TeamsQS

• Teams Roadmap - https://bit.ly/TeamsFutures

• Teams Interactive Training (Recorded) - https://www.youtube.com/watch?v=SMZuHDpINfo

• Teams Adoption Guide - https://teamworktools.azurewebsites.net/tft/index.html

• Risc Teams Quickstart - https://www.riscitsolutions.com/en/teams-quickstart

List of useful info

• Single portal to manage your productivity (goal)

• Ability to collaborate internally and externally

• Documents, Chat, Calls, Video

• Platform for delivery of Microsoft and 3rd party apps

• Online Meetings and Live Events

• Rich Mobile app experience

• Full Telephony/Contact Centre platform (WaveNet)

Summary - What does Teams deliver?

Next Steps

1. Office 365 Users already have Teams

2. Enable for Chat/Teams – Run side-by-side with Skype if you are invested

3. Train end-users – F2F, Remote and online

4. Add Devices – Meeting Rooms, End user devices, Mobile Apps

5. Move telephony to Teams – fully integrated UC solution

Special offer for attendees – Free Teams Voice for 25 users/30 days1

1. Until end of July 2020, includes Business Voice license, TeamsLink calling plan and user setup

Check “Meeting Options” first ->

Have someone to help you

Use the lobby to manage attendees

Use screen sharing with PowerPoint

& meeting notes

Mute noisy attendees

Meeting Tips

Working with Files #2Chats and Meetings

Chat & PresenceTeams Vs Skype for Business