Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

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Implementing Microsoft Business Productivity Online Standard Suite (BPOS): Planning, Preparation and Migration Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205

Transcript of Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Page 1: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Implementing Microsoft Business Productivity Online Standard Suite (BPOS): Planning, Preparation and MigrationMark Heneen, Steve Daigle,Tracey Jordan, Zach BeersMicrosoft Corporation

SESSION CODE: COS205

Page 2: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Objectives and TakeawaysObjectives:

Summarize and describe the deployment phases; Plan, Prepare, and Migrate for Standard customers.Sales and Operations are not in scope

Takeaways:Assist with the customer transition from sales and evaluation to service operations and support.Use the Microsoft Online Deployment Guide for Standard to guide customers and partners through a successful deployment.

Page 3: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Key BPOS-S Deploy TerminologyTerminology Description Activity

Plan Understanding what is required to meet customer requirements and execution

Clear Deployment Requirements Raise Blockers Compare Plan to Service Capabilities

Page 4: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Key BPOS-S Deploy TerminologyTerminology Description Activity

Plan Understanding what is required to meet customer requirements and execution

Clear Deployment Requirements Raise Blockers Compare Plan to Service Capabilities

Prepare Satisfying BPOS-S prerequisites for a successful migration

Determine User Provisioning Big Focus on Clients Trade-Offs

Page 5: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Key BPOS-S Deploy TerminologyTerminology Description Activity

Plan Understanding what is required to meet customer requirements and execution

Clear Deployment Requirements Raise Blockers Compare Plan to Service Capabilities

Prepare Satisfying BPOS-S prerequisites for a successful migration

Determine User Provisioning Big Focus on Clients Trade-Offs

Migrate Full rate migrations of mailbox data for users and resources

Move Data Participate in End-User Service Testing Don’t Forget About the Helpdesk

Page 6: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Microsoft Online Deployment Guide (MODG) for Standard

Step by Step documentation for Standard Deployments (Exchange primarily)

Collaborative effort from DSG, Deployment Excellence and Product Management

Follows Plan, Prepare, Migrate deployment modelUpdated quarterly after each service releaseCurrently a Partner only document

Page 7: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Deployment Phases • Kick-off / Solution Alignment Workshop• Perform Gap Analysis of transition• Determine Internet Bandwidth• Validate Success of Trial Subscription and customer

requirements• Finalize Master Project Plan• Mailbox Migration Tools and Workstations/Server• Mobility Requirements• Exchange Hosted Archiving (optional)

Plan

Prepare

Migrate

Page 8: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Deployment Phases

• Active Directory Preparation• Directory Cleanup Tasks Defined• Reduce Mailbox Size• DirSync Setup and Operations• Coexistence• SharePoint, OCO, LM Configuration• Client Computer Setup• End-user Communications and Training• Migration Groups and Scheduling

Prepare

Migrate

Plan

Page 9: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Deployment Phases

• Activate users• Submit Standard Operating Procedure (SOPs)• Final End-user Communications• Helpdesk / Support Readiness• Mailbox Migrations• Post-Migration Services Testing• Change MX Record

Migrate

Prepare

Plan

Page 10: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Deployment Blockers

Long-pole Tasks and MilestonesGaps in Service offeringResourcesDeployment Planning and Testing

Page 11: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Planning for Deployment: Step 1 of 3

Long Pole MilestonesProject PlanEHAInternet BandwidthMobility

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Getting to Prepare

Part

ner T

asks

C

usto

mer

Tas

ks

Page 12: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Preparing for Deployment: Step 2 of 3

Long Pole MilestonesDirectory CleanupMailbox SizeMigration Groups

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Getting to MigratePa

rtne

r Tas

ks

Cust

omer

Tas

ks

Page 13: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Performing the Migration: Step 3 of 3

Long Pole MilestonesMailbox MigrationsService Testing

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Moving to Operations

Part

ner T

asks

Cu

stom

er T

asks

Page 14: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Deployment Process Overview

Page 15: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Takeaways / SummaryDeploy success is based on…

Setting the proper expectations early and oftenWide open communication channels

Microsoft Online Deployment Guide…Keeps migrations on trackIs our best migration referenceFeedback to [email protected]

Moving to the cloud…Is difficult for the customer’s technical staffIs all about Plan, Prepare, Migrate

Page 16: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Q&AGeneral BPOS-S QuestionsDeployment concerns

BPOS: Now That You've Bought It, How Do You Deploy It for Your Organization?

Today in Room 3471:30pm – 2:45pmInteractive Session!

Page 17: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Track ResourcesRead more about Microsoft Online Services – www.microsoft.com/onlineSign up for a 30-Day Trial of the Business Productivity Online Suite:

https://mocp.microsoftonline.comUse Promo Code TENA2010

Continue the conversationMicrosoft Online Services Team Blog – http://blogs.technet.com/msonlineFacebook Fan Page – http://www.facebook.com/MicrosoftOnlineServices You Tube Channel – http://www.youtube.com/user/msonlineservices Twitter – http://twitter.com/msonline

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Resources

www.microsoft.com/teched

Sessions On-Demand & Community Microsoft Certification & Training Resources

Resources for IT Professionals Resources for Developers

www.microsoft.com/learning

http://microsoft.com/technet http://microsoft.com/msdn

Learning

Page 19: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Complete an evaluation on CommNet and enter to win!

Page 20: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

Sign up for Tech·Ed 2011 and save $500 starting June 8 – June 31st

http://northamerica.msteched.com/registration

You can also register at the

North America 2011 kiosk located at registrationJoin us in Atlanta next year

Page 21: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

© 2010 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a

commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.

Page 22: Mark Heneen, Steve Daigle, Tracey Jordan, Zach Beers Microsoft Corporation SESSION CODE: COS205.

JUNE 7-10, 2010 | NEW ORLEANS, LA