MARGIN ASSURANCE - LATRO Services Assurance...MARGIN ASSURANCE AUDITS Revenue and Cost Assurance can...
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HIGHLIGHTS Identify and recover lost revenue through LATRO’s detailed Root Cause Reporting (RCR) Complete manual inspection of billed services Validate correct rates and terms for service Capture lost usage and redistribute to the customers accordingly Increase efficiency and revenue margin by re- examining and investigating current billing procedures Examine the effectiveness of current processes through detailed Root Cause Reporting (RCR) Audits will result in missing revenue being corrected and billed to customers Opportunity to optimize your rates for future sales and marketing plans MARGIN ASSURANCE OVERVIEW LATRO Services collaborates with Mobile Network Operators (MNOs) to ensure the optimization of operational profits and customer experience at the subscriber level. LATRO utilizes innovative techniques and network and technical expertise to identify sources of revenue leakage and stranded network expenses. LATRO takes the unique approach of not only identifying the cause of the loss, but also works with the company to correct service-level errors and develop process controls to mitigate future loss. LATRO’s Margin Assurance focuses on optimizing rate plans by ensuring positive margin, no revenue leakage and verification on cost. LATRO makes sure that every resource in your network The information disclosed in this document is the property of LATRO Services. No portion of this material may be reproduced or transmuted in any form by any means, electronic, mechanical or otherwise, including photocopy, without advance written permission from LATRO Services. is working towards maximizing margins and correcting and preventing revenue leakage. Take the next step in controlling your operational revenue leakage. Contact LATRO Services for expert consultation on a comprehensive solution to improve your bottom line performance.
Transcript of MARGIN ASSURANCE - LATRO Services Assurance...MARGIN ASSURANCE AUDITS Revenue and Cost Assurance can...
HIGHLIGHTS
Identify and recover lost revenue through LATRO’s detailed Root Cause Reporting (RCR)
Complete manual inspection of billed services
Validate correct rates and terms for service
Capture lost usage and redistribute to the customers accordingly
Increase efficiency and revenue margin by re-examining and investigating current billing procedures
Examine the effectiveness of current processes through detailed Root Cause Reporting (RCR)
Audits will result in missing revenue being corrected and billed to customers
Opportunity to optimize your rates for future sales and marketing plans
MARGIN ASSURANCE
OVERVIEW
LATRO Services collaborates with Mobile Network Operators (MNOs) to ensure the optimization of operational profits and customer experience at the subscriber level. LATRO utilizes innovative techniques and network and technical expertise to identify sources of revenue leakage
and stranded network expenses. LATRO takes the unique approach of not only identifying the cause of
the loss, but also works with the company to correct service-level errors and develop process controls to
mitigate future loss.
LATRO’s Margin Assurance focuses on optimizing rate plans by ensuring positive margin, no revenue leakage and verification
on cost. LATRO makes sure that every resource in your network
The information disclosed in this document is the property of LATRO Services. No portion of this material may be reproduced or transmuted in any form by any means, electronic, mechanical or otherwise, including photocopy, without advance written permission from LATRO Services.
is working towards maximizing margins and correcting and preventing revenue leakage.
Take the next step in controlling your operational revenue leakage. Contact LATRO Services for expert consultation on a comprehensive solution to improve your bottom line performance.
MARGIN ASSURANCE AUDITSRevenue and Cost Assurance can be performed as single audits where there is a known issue or a holistic review of the business for end-to-end analysis of all services and processes. Each audit will provide revenue recoveries or cost savings with LATRO’s detailed RCR that will allow the operator to identify where the process breakdown occurred.
Revenue Assurance Sample Revenue Assurance audits include:• Invoice Validation: Analyzing customer invoices
to ensure billing is being passed through at the contracted rate.
• Customer Contract Reviews: Evaluating contracts between the company and its customers to validate correct rates and terms for service.
• Negative Margin Analysis: Reviewing services that are billed at rates less than the cost associated to supplying the service.
• Data Integrity: Assessing inconsistencies amongst data sets to improve revenue analysis.
• System Integration: Examining accuracy of billing, orders and inventory following system integrations.
• Usage Fallout: Reviewing unassigned usage and billing it to appropriate customers.
• Rate Analysis: Confirming usage and roaming rates to ensure accuracy of billing.
Cost AssuranceSample Cost Assurance audits include:• Vendor Invoice Review: Evaluating inter-carrier
invoices to validate accuracy of expenses and rates being charged for off-network charges.
• Inventory Management: Reviewing network provisioning and validating that services are accurately reflected within inventory systems.
• Disconnection of Stranded Network Charges: Analyzing off-net charges to determine network capacity and to identify stranded expenses.
• Dispute of Invalid Vendor Charges: Researching non-recurring and recurring charges on vendor invoices to determine validity for a potential dispute opportunity.
• Data Integrity: Examining inconsistencies amongst data sets to improve cost analysis.
Additional business audits that can be performed for business assurance include:• Data Center Audits• Network Mapping• Equipment Inventory Audits• Process Assurance• Analytics and Business Intelligence• System and Data Integrity Assurance• Enterprise Risk Management• Process Design and Improvement• Interconnect Assurance
MARGIN ASSURANCE
Identify & Pursue Margin Corrections Recognize Root Causes
Improve Systematic Monitoring Controls
Implement Preventive Controls
Monitor for Continued Issues
MARGIN ASSURANCE PROCESS
U.S.A.
Phone: +1.571.435.3129
LATRO Services Inc.Dubai U.A.E.
Phone: +971 (0) 56 1427557
www.latroservices.com
The information disclosed in this document is the property of LATRO Services. No portion of this material may be reproduced or transmuted in any form by any means, electronic, mechanical or otherwise, including photocopy, without advance written permission from LATRO Services. REV 1: 8/12
