M A R C U S O N G K I A N H O O I

CONTACT INFORMATIONAddress : Blk B-06-03A, Monte Bayu Condominium, Jalan Bukit Pandan Bistari 5, 56100 Cheras Baru, Selangor Darul Ehsan.

Cell Phone : 012-213 7825

E-Mail Address : marcusong78@gmail.com

PERSONAL INFORMATIONIC Number : 780801-14-5841

Ages : 38

Date of Birth : 01/08/1978

Religion : Roman Catholic

Martial Status : Married

Spouse Name: Carmen Hoi Shiang Min

Number of children: 2

Race : Chinese

Citizenship : Malaysian

Gender : Male

Blood Type : B+

Language Spoken: English, Bahasa Malaysia and Cantonese.

1

Written Language: English and Bahasa Malaysia.

WORKING EXPERIENCE (18 YEARS)

Far-East Business Technology Sdn Bhd Sunway, Selangor 2011 (August) – 2014 (September)Software Project Manager I'm managing both local and oversea project with the system called Trade Promotion System for FMCG Market, together I'm managing a project on the mobile system apps called PMS (Promoter Management System).

Compaines involved in the Trade Promotion System project:1) Fonterra Malaysia2) F&N Malaysia3) F&N Thailand4) Permanis Malaysia5) Kellogg’s Malaysia

The tasks I was managing and oversee:1) Business Study Requirements2) Preparation of the Blue Print Documentations3) Project Planning4) Monitoring and adhere to clients Project Timeline & needs are met5) Weekly Project Status Updates to the Stake Holders6) Weekly meeting with the team on the progress measure against the Timeline.7) Monitoring the Activity Log Documentation8) Monitoring and managing the budget of the project9) Managing the Change Request and Documentation10) Preparation of the Internal UAT/QA Script11) Conduct Internal QA12) Assisting Client on the UAT Process on site.13) Training on the System to the Client on site

2

14) Preparation the Training Documentation 15) Preparation of the User Manual Documentation16) Post Review with the Client on the system.17) 1st Level Data Checking on all Master Files for any data irregularity before passing to the programmer for 2nd Level Data Checking in details and data mapping.

Pole to Win International Seri Kembangan, Selangor 2014 (September) – 1 March 2017 Project Manager This is an outsourcing company. I'm managing & monitoring on QA, QC and Testing software system, game console, game hardware, game software, mobile apps, mobile games, payment gateway & websites. We are constantly monitoring closely from the UAT stage and continue to test until the system is refined. At the same time, I’m overlooking the Malaysia office operations.

Overlooking Astro Products such as:1) Astro-on-the Go Ver. 7 & 82) Astro Go-Shop3) Astro RAKU4) Astro Stadium5) Astro Tribe

The tasks I am managing and oversee:1) Project Planning2) Monitoring and adhere to clients Project Timeline & needs are met3) Understanding of client’s business workflow and management4) Weekly meeting with the team on the progress measure against the Timeline.5) Monitoring the Activity Log Documentation6) Monitoring and managing the man hours & resources7) Preparation of the Test Case with client and create into the Testlink.8) Do Exploratory, Smoke, Sanity & Regression tests

3

9) Identify bug/error/defect and create a daily bug report to the client10) Aid the client to raise bug tickets and verify bugs in the JIRA (any bug tracking system)11) Identify new prospects/accounts12) Key Account Management13) motive and mentoring the team

History of jobs:

Aptus Sdn Bhd (Fresh Graduate) Pandan Indah, Selangor1998 – 1999Technician Install PA System, MATV. Able to work on site till late in order to meet the deadline. Willing to travel and work under tough weather. Project involved: Cheras Velodrome, Women Hockey Stadium KL, KLIA

Cargo, EON Glenmarie.

Formis Software Sdn Bhd Jalan Lorong P. Ramlee, K.L2002 – 2005Web Designer Designing templates & Web Pages for corporate clients. Handle corporate presentations. Project Handled: MASTIC, INDKOM, LOFSA

See Hoy Chan Sdn Bhd Uptown, P.J2005 – 2007 (January) Business Development Executive Handling the sales of the ‘Sales Trekker’ , a sales management

software. Doubled up as Customer Service Representative of See Hoy Chan Sdn.

4

Bhd. Designed a website for Sales Trekker and Property Trekker www.

tekker.com.my Designed T-shirt and Cap for Treasure Hunt as representative for

Customer Service of See Hoy Chan.

Cycle & Carriage Bintang Berhad Federal Highway, Petaling Jaya 2007 (Febuary) – 2007 (December)Sales Executive To handle the sales of the company’s products, i.e. Mercedes Benz (all

salon car classes). To assist in registration and delivery of vehicles to customers. To conduct follow-through services with customers on whether product

is meeting their satisfaction.

Chronos Process Integration Sdn Bhd Sri Petaling, Kuala Lumpur 2008 (Febuary) – 2008 (November)Business Development Executive Handling the sales of a new product the ‘Chronos e-StockCard’ , a

warehouse management software. Consulting the design a website for Chronos e-StockCard with online

payment. Able to close sales and offer after sales services.

5

VictorMarc Consulting Services Kuala Lumpur 2008 (November) – 2011 (July)Training Consultant Able to standby during the training and offer aid to the trainer needs. To handle the sales of the company’s training programmes both in-

house and public programme. Constant follow up with the participants after the training for

evaluation. Propose training modules to the client’s needs. Preparing certificate of attendance and print the names of the

participants.

SmartInfo Services Sdn Bhd Sunway, Selangor 2011 (February) – 2011 (August)Sales Consultant Selling BI Solution (SmartInfo Analyzer) to FMCG Industry. Service current clients for repeat sales and provide

solutions/consultant. Satisfactory from Client for future referrals.(Subsidiary Company to Far-East Business Technology. I was promoted to

become Software Project Manager)

EDUCATION1996 – 1998 School of Audio Engineering USJ9, SubangDiploma in Audio Engineering (Credit).

2000 – 2001 School of Audio Engineering USJ9, SubangDiploma in Multimedia (Credit).

INTERESTS / HOBBIES

INTERESTS In car modification, Updates on the current IT News and love to motivate people and sharing ideas and experiences.

6

HOBBIESFishing, Collecting LEGO

COMPUTER & NON-TECHNICAL SKILLSProject Implementation, Project Documentation, Project Excution, Project Management Skills, Project Development. Good in Mircosoft Office like Word, Excel, PowerPoint, Outlook, Project & JIRA.

HUMAN RESOURCE DEVELOPMENTAttended trainings in :

PROGRAMME DATE TRAINER

Managing Interactions & Relationships

14-16 January,

2006

Ms. Tina Abdullah, TRW Consultancy Sdn. Bhd.

How to Overcome “Your Price too High”

17-18 January,

2006

Mr. Billy Ong, WD Consulting & Training Services.

Effective Business Writing Skills

18-19 April, 2006

Ms. Maureen Mokhlis, Premier English Training Consultants

7

REFREES:

Name Contact Number

Mr. Ahmad

(Ast Project Manager)017-2026139

Mr. Leong Kok Weng

(Friend)012-258 0022

8