a bi-monthly publication of

March/April 2011Vol 4 Issue 2

Financial Services

See page 16 for results...

Trades ...home builders express concerns

Apprenticeship news from the OCC

Staff welcome to our newest member

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contributors

yourstaffStuart Harrison Ext. 202 General ManagerCynthia Hamu Ext. 201 Office ManagerLindsay Walker Ext. 204 Administrative AssistantAnne Arnold, CSP Ext. 200 Membership Services ManagerCathy Martin Ext. 214 Event Coordinator/Marketing AssistantShelby Parker Ext. 210 FrontLine CoordinatorReception Ext. 0

yourboard executive/financeTony Smith Chair Tristone Media GroupArlynn Dupuis Past-Chair Ayotte, Dupuis, O’Neill Jef Dueck Vice-Chair 91.9BOBFM/Country 105/Energy 99.7Drew Merrett Treasurer Merrett Home Hardware Building Centre Stuart Harrison Secretary Greater Peterborough Chamber of CommerceBob Doornenbal Director-At-Large The Peterborough ExaminerPatric Marren Director-At-Large Nationwide Barter

directorsJason Becker BDO Canada LLPBrad Hilker Brad Hilker FCMAJim Hill Pan-Oston LimitedIan Keay McGillen, Keay Sharon Legon 1st Call Property & Equipment ServicesKamran Qayyum Siemens Milltronics Process Instruments Inc.David Smith Monkman Gracie & JohnstonLisa Smith United Way of Peterborough & District appointmentsDaryl Bennett, Mayor City of PeterboroughKarl Moher, Deputy Reeve, Douro-Dummer Township County of PeterboroughHerma van Beek Peterborough County Federation of Agriculture

The Greater Peterborough Chamber of Commerce

175 George St. N.Peterborough705.748.9771

www.peterboroughchamber.ca

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Jane Davidson, Best Write Communications, can be reached at 705-874-5416 or bestwritecom@gmail.com

JANe DAvIDSoN

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Len Crispino is the President & Chief Executive Officer of the Ontario Chamber of Commerce and can be reached at 416-482-5222 x223 or info@occ.on.ca

LeN CRISPINo

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The Honourable Perrin Beatty is the President and Chief Executive Officer of the Canadian Chamber of Commerce and can be reached at 613-238-4000 or pbeatty@chamber.ca

PeRRIN BeATTy

insidejunior achievement 13

member matters 16

new members 17

chamber events 18 - young professionals group - breakfast club - business after hours - gala

benefacts 23

here’s my card 24

regular features

4 Trades...home builders express concerns

21 StaffWelcome our newest member

14 Upcoming Events

12 Apprenticeship News from OCC

22 Chamber Matters News from CCC

Managing editor cynthia hamu

deSign treehouse studio

Printing commercial press

THe voICe of BuSINeSS

4 thevoiceofbusiness

TRADESmatterLocal construction industry, home builders express concerns

fTheir concerns, they say, extend beyond a predicted slow year ahead, but also reach ten years into the future in terms of an anticipated lack of skilled labour.

“We could be staring down the barrel of a fairly flat year,” says Craig Mortlock, project manager of both Mortlock Construction and president of the Peterborough Construction Association, www.pdce.ca.

Mortlock points to the wind-up of a federal stimulus program, the two-year, $4-billion Infrastructure Stimulus Fund, as a cause for both concern and also driving interest from outside firms in local projects that would not normally attract them.

“I think we are dealing with an economy that hasn’t recovered from a recession coupled with a stimulus program that is almost over,” he notes.

“A lot of people have already completed their proposals (for funding).” This means, he explains, that many projects extending in the near future have already been funded, and the well is now dry.

The health of the industry overall affects local industry too. When people get flat, they expand their boundaries and go out of Peterborough looking for opportunities, Mortlock says.

“Likewise, people you wouldn’t normally be competing against are coming into town looking for work. Suddenly you are competing with 10 to 14 contractors who are bidding on a project.”

Mortlock adds that the high volume of contractors bidding on jobs may have lead to some making errors by missing portions of the work in their estimates.

uture of skilled trades in the area, community asked to “think local” on bidsThe failure of the economy to bounce back from the recession, declining numbers of young people entering the skilled trades, and encroaching competitors from outlying areas are among the factors troubling some local business leaders.

Peterborough and the Kawarthas Home Builders Association

...people you wouldn’t normally be competing

against are coming into town looking

for work.

Organized as a network of local professionals, Peterborough & The Kawarthas Home Builders Association (PKHBA) has represented the professional home building industry in Peterborough & The Kawarthas since 1956.

Members include new home builders, renovators, financial institutions, manufacturers and suppliers of building products, new home warranty programs and government agencies.

With rising energy costs and a more environmentally aware society, a “green” movement has begun in the construction industry, says PKHBA. Members keep up to date with new environmentally advanced developments in building technologies and construction practices.

PKHBA also consults with governments at all levels on policies, programs and legislation that affect the industry and consumers.

The association says it is committed to building some of the most energy efficient and sustainable homes in the world, providing quality affordable housing using environmentally sound practices.

PKHBA says it also serves the housing industry by advancing professional growth and offering networking opportunities for its membership.

jane davidson, best write communicationsby

5 thevoiceofbusiness

Overlaying this potentially dismal picture is an anticipated lack of younger people locally entering the trades, according to Mike Davenport, president of both M.J. Davenport and Associates and of the Peterborough and The Kawarthas Home Builders Association (PKHBA). www.peterboroughhome builders.com.

Davenport points to apprenticeship ratios in unionized programs as an impediment to the creation of more skilled trades’ people. “The stipulation is three journeymen to one apprentice,” he says. “This makes it more difficult to set up apprenticeship programs with established trades’ people.”

Those who already have a foothold in the trades tend to hang on to their places, he adds.

“We see older workers who are protecting their jobs and not allowing younger ones to get a chance.”

“This will result in an older population in the skilled trades and when skilled tradesmen start to retire in the next 10 to 15 years, there could well be a lack of needed workers.”

There is already a labour shortage in certain areas, he says, identifying a need for more painters, finishers and handymen.

Local home builders, he says, are promoting the creation of a skilled trades program at Sir Sandford Fleming College.

“The PKHBA believes that if students are taught in the area, they are more likely to stay in the area,” Davenport says.

“We are looking to the provincial and federal governments to help pay for it,” he notes.

In the manufacturing sector, The Greater Peterborough Area Economic Development Corporation designed an initiative to help, in the form of the federally funded $1.55 million Tri-Association Manufacturer’s Initiative which wraps up at the end of March.

This program was designed to support manufacturers investing in companies that hire youth interns or workers displaced from plant closings or lay-offs, as well as provide training dollars.

Under this program manufacturers can receive a 50 per cent rebate on the direct costs of training and/or a $1,000

King Street Market • Peterborough

LOANS AND BUSINESS SUPPORTGROWING FUTURES TOGETHER

Established in 1960, the 131-member Peterborough Construction Association, (PCA) formerly known as the Peterborough District Construction Exchange, provides a unified voice for construction in East Central Ontario. Representing roughly 2300 workers, it is a non-profit organization of general contractors, trade contractors, mechanical and electrical contractors, manufacturers, supply companies and others in the commercial, industrial and engineering fields of construction.

PCA advocacy efforts include the promotion of suitable and desirable legislation affecting the industry. Among other services to its members, PCA provides a Plans Room, publishes a weekly information bulletin, provides meeting rooms, and publishes an annual Membership Directory and Buying Guide.

The Plans Room is open to members of the PCA from 8am until 4pm five days a week. Here members can examine plans for current projects and develop their own tenders for portions of the projects. Projects and specifications on display can also be reserved in advance for overnight use.

For more information, check the PCA website at www.pdce.ca.

Peterborough Construction Association

...when skilled tradesmen

start to retire in the next

10 to 15 years, there could well be a

lack of needed workers.

6 thevoiceofbusiness

Kawartha Manufacturers’ Association (KMA)

Kawartha Manufacturers’ Association (KMA) is a volunteer group of manufacturers in the Kawartha Lakes area (Peterborough and Lindsay).

The group provides public relations for local manufacturing by offering networking opportunities between local manufacturers and other manufacturing groups and related organizations.

Its mandate includes increasing regional awareness of manufacturing and its impact on the local economy.

KMA also strives to raise the bar on both competitiveness and competencies of manufacturers in the Kawarthas. It does this for members through shared information, training events, and seminars.

Monthly membership meetings feature speakers who are high-profile experts in their fields or KMA companies sharing best practices.

KMA members also have access to funding for training and hiring. www.thekma.com

rebate per intern/displaced worker hired for a minimum of three months.

There is a stigma attached to the trades, says Gord Evans, chief executive officer, Workforce Development Board (WDB), www.solutionsatwork.info, and this can have a dampening effect on students who might otherwise be interested in learning a skilled trade.

“There’s a line of thinking that says: if you can’t do anything else, get into trades,” Evans notes. “Yet few realize that if you want to be an industrial electrician you’d better be at the top of the class in math.”

The WDB, which identifies and responds to labour market issues that impact the community, has also learned from its analysis of

current trends that parents have a strong influence on whether or not their children will choose a skilled trade as a career.

“We find that if one parent is in the skilled trades, then a higher percentage of kids from those families will go into the trades. With those who have parents in the professions, there is less enthusiasm passed on from parent to child.”

Evans says skilled trades have a strong place in the future. “In the new green economy, skilled trades may lead to new creative economy jobs.”

What can the community do to help?

While leaders in the construction industry locally eschew a formal local

preference policy for their bids, they do want the support of the local community, says Mortlock.

“There is a trend of a lack of local content in municipal projects,” Mortlock says. He points to the recent multi-million dollar Market Hall project as one example.

“None of the larger trades companies were used in the project, with only a small percentage of the projects being awarded to local contractors. We will need the support of the community, and that means both municipally and privately.”

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9 thevoiceofbusiness

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10 thevoiceofbusiness

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They are available to the public 24 hours a day 7 days a week for any emergency work. They always have a plumber on call for quick response time to emergencies.

Bruce Maly Plumbing & Drain Services Inc. is continually growing their business & wishes to thank all of their customers for making this happen.

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Kawartha Skilled Trades Institute at Fleming College

The proposed Kawartha Skilled Trades Institute (KSTI) at Fleming College’s Sutherland Campus would greatly increase capacity for skilled trades education and training. The project would upgrade the learning experience for about 1,000 students as well as enable capacity for an additional 500 students in full-time post-secondary programs.

While the facility would improve access to postsecondary education, it would also embrace strong partnerships with education and industry, leveraging training opportunities across several sectors.

The shovel-ready project would have an immediate and long-term economic impact through the creation of more than 650 jobs. Using a flexible teaching and operational approach, the KSTI is designed to adapt to changing longer-term needs. Students could be trained in new – and renewable – technologies and processes, leading the way in innovation.

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12 thevoiceofbusiness

Apprenticeshipmatters Len crispino, president & ceO of the Ontario chamber of commerceby

Ontario’s new College of Trades is being phased in over three years to facilitate greater industry leadership in the administration of Ontario’s skilled trade’s sector. The College’s Transitional Board of Governors is introducing new regulations to govern the designation of compulsory certification and apprenticeship ratios in Ontario.

Compulsory certification with fixed apprenticeship ratios is of significance to businesses across the province as this has a direct impact on labour supply, workforce flexibility and, by extension, the cost of doing business.

In its formal submission on the proposed procedures for reviewing compulsory certification and apprenticeship ratios, the Ontario Chamber of Commerce (OCC) highlighted the various priorities identified by business. Key points from the full submission include:

• The overarching intent to create a fair, balanced, and inclusive governance structure that creates a level economic playing field across the province must be maintained as far as possible in the review processes for ratios and compulsory certification.

• In order to ensure that training requirements reflect the diverse capacities of employers, ratios must

be adjustable by project size and contractor size, in addition to region and sector.

• When considering the relationship between compulsory certification and labour supply, the Review Panel must have the discretion to make determinations on the basis of sector, region, and project and contractor size.

• Placing stricter limits on who can perform the activities of a trade is counterintuitive.

• It is critical that, in reviewing applications for compulsory trades and apprenticeship ratios, the College do so with the goal of adopting innovative training models that can provide greater flexibility in the design of apprenticeship programs to meet the evolving demands of employers and employees for more continuous learning opportunities.

An innovative approach to continuous learning in apprenticeship would possess the following characteristics:

• Provide employers with the skilled employees they need to remain competitive

• Provide flexibility in training to meet the evolving demands of youth and employers

• Make apprentices more marketable to employers who require higher entry-level skills

• Make apprenticeship a more attractive and flexible career option for youth and the people who influence their career choices

• Provide youth with a clear path into apprenticeship and postsecondary education

• Ensure that those who have completed apprenticeship do not face roadblocks to completing other forms of education or training

Adopting an approach to apprenticeship training that embodies the above principles would allow the College to ensure excellence in the skilled trades while at the same time providing the Ontario economy with the skilled employees it needs to remain competitive.

To view the complete submission, please visit the OCC website at www.occ.on.ca

Provide employers with the skilled

employees they need to remain

competitive.

Occ encourages a More Flexible Approach to Apprenticeship regulation

13 thevoiceofbusiness

Junior Achievement is a world wide organization and for over 50 years has been offering learning experiences to help young Canadians discover leadership, entrepreneurial and workforce readiness skills so they can achieve their highest potential as citizens in our global community. Across Canada, Junior Achievement reaches over 250,000 students annually with 15,000 dedicated business volunteers in over 400 communities, free of charge. Locally Junior Achievement now has its own charter known as Junior Achievement Kawartha Lakeland Muskoka.

Being involved in Junior Achievement is your opportunity to share entrepreneurship and business knowledge with area youth. By investing in these programs and/or volunteering for a day in a classroom you open doors of exploration which help build confidence in young people and encourage them to consider the many different avenues in our global society. An investment of $500.00 for an elementary or $1000.00 for the high school program will ensure the requests for programs are met and the best part is your investment stays right here in our community. To find out how you can share your success with area youth call us @ 705 874 6960

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14 thevoiceofbusiness

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March Events:

breakfastclub tuesday, march 8th, 2011location: carousel restaurant, 116 Lansdowne street eastguest speaker: Danielle rocheleau, Greater peterborough innovation clustertime: 7:30 amcost: pay for your breakfastplease note: You do not need to register for this event.

businessafterhours tuesday, march 1st, 2011location: rhema christian school along with the canadian cancer society 29 county road 4, peterborough (east of television rd, on parkhill)time: 4:00 – 6:00 pmcost: Free, compliments of OLG slots at Kawartha Downsplease note: pre-registration is required for this event

youngprofessionalsgroup (YpG)thursday, march 24th, 2011

location: the Venue, 286 George st. n guest speaker: Mr. tom phillips, trent University “peterborough as a creative community - Opportunities & challenges”time: 5:00 - 7:00 pmcost: Free, compliments of the Venueplease note: pre-registration is required for this event

socialmediaworkshop tuesday, march 29th, 2011details: For the non-technical business owner! Facebook, twitter, Linkedin & You tube. hands-on, bring your laptop, you will need it!location: peterborough chamber Boardroom, 175 George st. n.time: 9:00 am – 4:30 pmcost: $95.00 + hst (includes light lunch)please note: pre-registration is required for this event

chamber AnnualGeneralMeeting & politicalPowerhour tuesday, march 22nd, 2011details: Agenda includes the 122nd chamber Annual General Meeting plus the political power hour with all four levels of government represented. city, county, provincial and Federal representatives will each give a ten minute presentation, followed by a question and answer period.location: Best Western Otonabee inn, 84 Lansdowne st. e.time: 7:30 am – 9:30 amcost: $20 Members + hst (includes hot buffet breakfast)please note: pre-registration is required for this event.

registrationinformationUnless otherwise specified, registration is required for all chamber events. to register, please call 748-9771 ext. 0 or email register@peterboroughchamber.ca

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April Events:

Wednesday, April 6th Holiday Inn Peterborough Waterfront5:30 – 6:30 p.m. – Social Networking

Spring Business Fair6:30 p.m. – Dinner 7:30 p.m. – Speaker

Susan SlyStep Into Your

Power Productions

Proudly Presents:

You can register for these events by visiting our WBN website at www.womensbusinessnetwork.net.

Cost for April’s meeting is $35.00 per person and must be prepaid.

Guest registration deadline for April’s meeting is Thursday, March 31, 2011.

Don’t miss out on this wonderful opportunity.

Promoting and supporting women in business through personal and professional growth opportunities.

Next Month WBN 50th Anniversary GalaMay 4th – Gala - The VenueFeaturing Natalie McMaster

May 5th – Conference & Tradeshow – Trent University

Susan Sly is a successful entrepreneur, author, speaker, master trainer, certified nutritional consultant, certified trainer and coach with over 17 years of experience in health and wellness. She has also generated over $40 million in sales in the industry of network marketing and become a self-made millionaire and successful entrepreneur, having triumphed over financial devastation, divorce and severe illness. She is a success coach and speaker who has helped co-create numerous six and multiple six figure earners.

Susan is the author of the best selling book theHave It All Woman, MLM Woman and the co-author of the new book The Ultimate Guide to Power Prospecting. She is the co-founder of the Have It All Woman’s Weekend where women undergo three days of life changing personal empowerment. Susan is the President and CEO of Step Into Your Power Productions, a company dedicated to teaching individuals how to create more abundance in their lives.

Please note: the Chamber will be closed on the following dates:n Good Friday Friday, April 22nd n Easter Monday Monday, April 25th n Victoria Day Monday, May 23rd n Canada Day Friday, July 1st n Civic Holiday Monday, August 1st n Labour Day Monday, September 5th n Thanksgiving Monday, October 10th n 2011 Christmas Closure – Friday, December 23rd at 2pm,

re-opening at 8:30am on Monday, January 2nd, 2012

youngprofessionalsgroup (YpG)thursday, april 28th, 2011

location: the Venue, 286 George st. n event: 2nd Annual Downtown scavenger hunt!! comfortable footwear required!time: 5:00 - 7:00 pmcost: Free, compliments of the Venueplease note: pre-registration is required for this event

breakfastclub tuesday, april 12th, 2011location: carousel restaurant, 116 Lansdowne street eastguest speaker: Jeff Lustig, Lustig chiropractic & Lasertime: 7:30 amcost: pay for your breakfastplease note: You do not need to register for this event.

businessafterhours tuesday, april 5th, 2011location: trent community sport & recreation centre (at trent University)time: 4:00 – 6:00 pmcost: Free, compliments of OLG slots at Kawartha Downsplease note: pre-registration is required for this event

new membershowcase tuesday, april 19th, 2011details: replacing our new Member reception, the new `showcase’ will invite all chamber members to join us for the opportunity to meet businesses new to the chamber within the last 6 months. new members will have the opportunity to promote their business with small tabletop displays.location: Kawartha Golf & country clubtime: 4:00 – 6:00 pmcost: Free, compliments of Kawartha Golf & country clubplease note: pre-registration is required for this event.

15 thevoiceofbusiness

40thannualgolftournamentJune 8th at the Kawartha Golf and Country Club sponsored by

16 thevoiceofbusiness

MeMBermattersT-Zone Peterborough T-Zone Peterborough is a new workout option owned by Linda Michon. Located at 550 Lansdowne Street, in the plaza east of Monaghan Rd., T-Zone features a new vibration technology that promises the equivalent of a one hour workout in just ten minutes! If you struggle with traditional workouts or have physical limitations, or you just like more benefits in a short period of time, check out T-Zone Monday through Saturday. Drop in or call 705-775-5506.

Cambium Environmental Moves to East City Cambium Environmental has moved into the newly renovated space at 52 Hunter Street in East City. The former Welch’s Grocery Store has been transformed into a terrific office space where Cambium offers environmental management and impact studies, GIS and drafting services, and field inspection services. Full details are online at www.cambium-env.com or call 705-742-7900.

KLM Counselling Services Kelley Mazda, recently established KLM Counselling Services in Peterborough. With ten years of experience Kelly works with a number of schools and the YMCA, working with youth who have addiction, family, or other life issues. Kelly is expanding her business to include individual counselling and is co-facilitating a six week women’s group starting on February 7th. Kelley is a member of the Ontario College of Social Workers and Social Service Workers, and the Canadian Addiction Counsellors Certification Federation. Call 705-761-7778 or visit her online at www.klmcounsellingservices.com

Ksander & Associates and MacKenzie Design Inc. Part of Award Winning Design Team A group of local people, including engineer Rick Ksander [Ksander & Associates] and designer Louise MacKenzie [MacKenzie Design Inc.], travelled to Las Vegas to pick up an award for a project called the Selkirk Boathouse. The boathouse was recognized for the way it was incorporated into the side of a cliff. The award is an ICF (Insulated Concrete Form) Builder Award and is part of the massive World of Concrete Trade Show in Vegas. Congratulations to Rick Ksander and Louise MacKenzie for winning top prize! www.mackenziedesign.com

TAS Page Communications Wins Award of Excellence Congratulations to everyone at TAS Page Communications on winning the exclusive 2010 Award of Excellence from the Canadian Call Management Association. Criteria includes courtesy, response time, accuracy and overall service.TAS Page Communications has been in business for 55 years, providing inbound call center support to local businesses, the medical community, real estate agents, school boards, and anyone who can benefit from 24 hour call answering and messaging support. They also provide emergency dispatch services, retail entrance, and voicemail messaging services. Visit www.taspage.com for more information.

APlus Mediation Age Smies recently started APlus Mediation. Age is a qualified mediator, and an accredited child protection mediator. He also provides advocacy work for the elderly and for the young within the education system. He can also help develop parenting plans and separation agreements. As well, he is a member of the Ontario Association of Family Mediators, and The Alternative Dispute Resolution Institute. He also works as an Independent Complaint Facilitator for the Ministry of Health. The initial consultation is free so give Age Smies a call at 705-201-1140 or visit his website www.aplus-mediation.com

Studio-N Relocates & Renovates Studio–N recently relocated their Graphic and Web design business. Owners Nora and Sarah did a complete renovation of 430 Sheridan Street, which was originally built in 1889. In their tenth year in business Nora and Sarah offer full service graphic and design and content management systems. You can get full details plus a link to their blog online at www.studio-n.ca

Rocky’s Cleaners and Linen Service Celebrates 50th Anniversary Rocky Caravaggio just celebrated his 50th year in business. Rocky’s son Fabrizio is taking over Rocky’s Cleaners and Linen Service, but Rocky still punches the clock nearly every day. Rocky and his brother Nick have an amazing immigrant story and have enriched this community in so many ways. Congratulations Rocky on 50 great years!

COIN and Shaw Computer Systems Offer Computer Courses The Learning Source, an enterprise of the Community Opportunity and Innovation Network (COIN), is pleased to announce a partnership with Shaw Computer Systems for delivery of a wide range of computer courses in Peterborough. Shaw Computer Systems has been offering quality training programs to businesses and individuals for a number of years. Courses are scheduled during weekdays as well as two nights a week. Visit the website at www.learningsource.ca for more information or to register.

The Eventz Café Has a New Home Kim and Jeff MacDonald recently moved their business, The Eventz Café, from 120 Hunter Street across town to 1600 Lansdowne Street, which is the Kawartha Heights Plaza, kitty-corner from Holiday Ford . The Eventz Café is a complete wedding and event planning resource centre. Plus Kim and Jeff have That Special Touch Wedding & Event Décor, for balloons and party supplies, and they recently introduced Keurig single cup coffee makers. Full details are online at www.eventzcafe.com or call 705-742-6083.

Peterborough Green-Up Purchases The Green Expo Peterborough Green-Up recently purchased The Green Expo Tradeshow. The Green Expo happens April 30th at the Evinrude Centre and features Bob McDonald of CBC’s Quirks and Quarks. For more information visit their website at www.greenexpo.ca or call Matt Higgs at 705-745-3238 ext 206.

Insta-Insulation Steve Lawrence is the new Technical Sales Consultant for the Kawarthas for Insta-Insulation. They offer numerous insulation options including sprayed polyurethane foam, blown cellulose and fiberglass, fire proofing, protective coatings, air sealing, sprayed air and vapour barriers and insta-panels. Check it out online at www.instainsulation.com or call Steve Lawrence at 705-743-7815.

Does your business have some new and exciting news to share? If so, please submit your information (approximately 75 words) to info@peterboroughchamber.ca by the 1st of the preceeding month for inclusion in the next month’s issue (i.e. February’s newsletter, January 1st deadline). Please note that information will be printed at the General Manager’s discretion.

17 thevoiceofbusiness

newmemberswelcome to our new members who joined the Chamber from Dec. 9, 2010 – Feb. 9, 2011

A B R Contracting, Painting & Renovations Residential Construction Brenda Lane & Roger Gelfand (705) 930-2226

Bouncers R Us Inc. Recreation, Amusement & Golf Courses Lisa Weston (705) 874-5555 www.bouncersrus.ca

Christine Roberts, Sales Representative, Sutton Group All Pro Realty Inc. Real Estate Agents, Brokers and Appraisers Christine Roberts (705) 536-0565 www.robertsteam.ca

Conlin Premier Construction Residential Construction Jacob Conlin (705) 745-5252

Curry Jefferson & Associates Environmental Services Inc. Environmental Consultants Catherine Jefferson (705) 652-9732 www.aqueous-solutions.com

Gord Hunt Building and Property Maintenance Inc. Landscape, Lawn Care and Tree Services Dave Dowdle & Geoff Perry (705) 743-7013

Grady Coaching & Mentoring Coaching, Corporate and Personal Tony Grady (705) 874-1370 www.gradys.ca

Heritage Roofing Roofing Jeff Phinnemore (705) 741-8878 www.ptboheritageroofing.ca

Junior Achievement of Kawartha/Lakeland/Muskoka Region Not-for-Profits John McNutt & Donna Williams (705) 874-6960 www.jacan.org

KAGS - Kawartha Artists’ Gallery & Studio Not-for-Profits Frank & Fran Farrell, Debara Power (705) 741-2817 www.kawarthaartists.org

Kerr’s Home Products Ltd. Building Materials Maggie Kerr (705) 741-1661 www.kerrshomeproducts.com

Lindsay Medical Laser Therapy Health Services Arun Reddy, MD (705) 201-1299 www.lindsaylaser.com

Danielle Nobes RMT @ Russelle Chiropractic Wellness Centre Health Care Practitioners Danielle Nobes (705) 876-8377 www.daniellenobesrmt.ca

Ontario Ironworkers District Council Commercial/Industrial Construction Kevin Bryenton (705) 748-3099 www.odciw.ca

Peterborough Partnership Council on Immigrant Integration Not-for-Profits Hajni Hos (705) 743-0882 www.ppcii.ca

Public Energy Not-for-Profits Bill Kimball (705) 745-1788 www.publicenergy.ca

Rubidge Retirement Residence Retirement Homes, Nursing Homes and Long-Term Care Katelyn Swick & Ella Hewitt (705) 748-4000 www.rubidgeretirementresidence.com

Skin Laser Clinic Health Services Janice Towse (705) 775-3223 www.centrefordermatology.com

Speakers Group Inc. Professional Speakers Marilyn Cassidy (705) 743-7018 www.speakersgroup.com

VanGo Cleaning Services Residential/Commercial Janitorial Services Vanessa Lake & Gord Olver (705) 748-2407

Web Communication Wizards Software and Website Design David Fenton (705) 761-6081 www.webcomwiz.com

please utilize their services whenever possible

TCP Accounting & Tax Services TCP Accounting & Tax Services specializes in consulting and training on Quickbooks accounting software. If you would like to do your own bookkeeping but don’t know where to start. www.tcpaccounting.ca/

4 Pillars Consulting Group Struggling with debt? Our role at 4 Pillars is to represent the debtor and to help prevent them from Bankruptcy. We negotiate interest free payments at a reduced amount to their creditors that can typically save the client up to 70% of their original debt. 4 Pillars also has a comprehensive Credit Rebuilding Program that is designed to assist their clients back into complete debt free financial freedom. www.cutyourdebt.ca

GoSmallBiz, Sharla Trudell Sharla Trudell is a certified Management Accountant. She is also an Independent Associate with PPL Legal Care of Canada Inc. and GoSmallbiz.com. Sharla provides accounting services to small businesses and individuals. Through her affiliation with GoSmallBiz.com and PPL Legal Care of Canada Inc., she provides access to affordable legal services and business consulting services. www.sharlatrudell.ca

Financial Services

18 thevoiceofbusiness

Chamberevents

January

The Chamber’s Young Professional’s Group brought in 2011 with their New Year’s Social, which was a night of networking, magic and food. This event was hosted at the home of our new sponsor, The Venue.

Coming up in February, we will be back at the Venue for our guest speaker Scott McDermott of R.J. Brown Insurance Broker, who will be speaking on “Growing Your Business”. Be sure to attend!

Save the date in April! We are taking over the downtown with our Downtown Scavenger Hunt. This is sure to be a night of fun, friends and business.

YPG meets on the last Thursday of every month at The Venue. Events are geared to those under 40 but are open to everyone to network, grow, and inspire one another. Be sure to attend our next event or send a representative from your company to attend. For more information, check out the Chamber‘s website at www.peterboroughchamber.ca or our YPG Facebook page.

sponsored by:

December

Lynn Hill, President of MultiLink Business Consulting, spoke to us at our December 14th Breakfast Meeting about the two week volunteer trip she undertook in Columbia, South America, on behalf of CESO (Canadian Executive Search Organization). Lynn’s mission was to work with the Palmira local Chamber of Commerce and their members to foster economic development through development of a “needs analysis”. Lynn’s objective was to pin-point eight “needs”, and then recruit volunteers to fulfill those needs. An example of those needs were lean manufacturing training, hotel and restaurant training, a centre of excellence (similar to the DNA Cluster) for organics, how to export, incorporating green technology in business, and instruction in marketing techniques.

Lynn found the countryside beautiful and tropical and the people warm and friendly. Some of the cultural differences that Lynn noticed were that Columbians do not have any urgency with time. Business meetings that were scheduled to start at 10am, would have people still wandering in 1½ hour later. Lunch was siesta from noon to 2pm, which is their large meal, usually consists of chicken, rice and potatoes (papas), ensalda (salad) and verde platanos (green fried bananas). Lynn will be going back next year to do an evaluation of how well the volunteers fulfilled their missions.

January

Meghan Macdonald, from Habitat for Humanity Peterborough and District [HFHP&D], spoke about how HFHP&D has been working to build homes, and hope, in partnership with local families since 2002. In just 8 short years HFHP&D has been able to provide nine local families with a hand-up to affordable homeownership and a chance to break the cycle of poverty. It is local community support (volunteers, donors, partnerships, etc.) that has made this possible. In 2011 HFHP&D is planning to build five homes (four in the City of Peterborough and one in Norwood), host its first ever Women Build project, launch its online volunteer registration program, increase product and sales in the ReStore (including their new Salvage Program), and substantially increase its volunteer and fundraising base.

To find out more about getting involved visit www.habitatpeterborough.ca, email info@habitatpeterborough.ca, or call 705-750-1456.

breakfastclubyoung professionals group by alicia moore – amoore Consulting

YPGYOUNGPROFESSIONALSGROUP

CHAMBER

A dramatic multi-purpose space, right downtown!Showplace Performance Centre o�ers three unique spaces available to you.Customized space can be provided for a variety of small to large groups. Our facility is within walking distance of hotel accommodations and a multitude of restaurants that are available for your catering requirements. Setting the stage for your next event.

Lounge (1,600 sq. ft.)• 200 people standing • 100 people theatre style• 100 people workshop format with chairs

Theatre/Stage• 640 seats • wheelchair access• box office use for ticket sales

To book your event, contact: Ray Marshall 705-742-7469

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19 thevoiceofbusiness

sponsored by:

businessafterhours by bob behan (The Protectors Group), bah Committee Chair

January

February

The first Business After Hours for 2011 was hosted by our own Chamber of Commerce.

The reception showcased the newly renovated offices, which are available for rent to individuals and businesses. The attractive new offices were designed to maintain the integrity of the historic Train Station, and the workmanship is outstanding! The space itself, combined with the additional services provided, present a professional business environment that your clients will feel very comfortable visiting.

The Chamber also made a point to recognize the many volunteers who are an essential ingredient to the Chamber’s success throughout the year. Thank you volunteers for your tremendous contributions!

The January BAH was very well attended and gave us the first opportunity of the year to re-establish and build our business relationships for the future.

Best wishes to all for prosperity and success in 2011!

It was the “Eve” before Groundhog Day and Chamber members gathered at Merrett Home Hardware in anticipation of an early spring. Predictions on what Wiarton Willie would say the next day were part of most conversations but, more so, we were all eager to see the tools and supplies and pick up tips for the upcoming home improvement project season.

Merrett Home Hardware, located at 1460 Lansdowne Street West, invited us into their business for a little closer look at their operation. This was a great opportunity to see and get a better appreciation of how a home improvement and building supplies business operates.

Tools, paint, lumber, gardening supplies, hardware, doors… did I say tools?… just seems like a dream! Merrett Home Hardware not only supplies the material and advice, but they also can provide the actual installation required for most projects. It really is a neat business that demands a great deal of effort and business management skills to operate successfully.

This was a very comfortable atmosphere to mingle, play some fun games, win a terrific prize and develop relationships with other members.

Thank you to Drew Merrett, and all of your knowledgeable and courteous personnel for your hospitality and the opportunity to learn more about your business. It was quite an enjoyable experience!

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20 thevoiceofbusiness

Chambermatters

Aloha! On February 5th the Chamber hosted its 122nd Annual Gala event, sponsored by Level A & The Staffing Connection, in honour of 2011 Board Chair, Tony Smith. Guests were able to put the snowy weather out of mind as they entered the tropical décor of our Hawaiian Luau themed event at the beautiful Peterborough Golf & Country club. Guests enjoyed wonderful food, fantastic door prizes, photos by Miranda Studios and dancing to the rockin’ music of Terry Guiel & Jericho’s Wall! The highlight of the evening was the much anticipated grand prize draw for a trip for two to Hawaii, sponsored by TV Cogeco. Congratulations to the trip winner, Cathy Lang!

This evening would not have been possible without the work of our dedicated volunteers and the support of our wonderful sponsors!

Mahalo (thank you) to our 2011 Gala Committee:

• Sharon Legon (Chair) – 1st Call Property & Equipment Service

• Kim MacDonald – That Special Touch Wedding & Event Décor

• Lisa Hutchinson – CAA Travel

Mahalo to our 2011 Sponsors:

• Event Sponsor – Level A & The Staffing Connection

• Grand Prize Trip Sponsor – TV Cogeco

• Appetizers – Shimano

• Décor – The Peterborough Examiner

• Wine – McWilliams Moving & Storage

• Entertainment – Kawartha Endodontics

• Early Bird Limo – Ambassador Limousine

• Guest Photos

– Coach Canada

– The Vincent Press

• Coat Check – 1st Call Property & Equipment Services

• Hawaiian Lei’s – CAA Travel

• Additional Sponsors

– Cabinetree

– Collins Barrow Kawarthas LLP

– Diversified Communications

– TD Merchant Services, Harold Mann

– Marlin Travel

– Tristone Media Group

And last but not least, Mahalo Nui Loa (thank you very much) to all the wonderful door prize donors!

ChamberGala by Cathy martin, event Coordinator

Robert C. McGillenC. Ian Keay

Continuing the Practice of P. DOUGLAS GALVIN

Robert McGillen is pleased to announce his association with Ian Keay and the

formation of their new law firm practicing in the following areas:

bob@mcgillenlaw.comian@mcgillenlaw.com

Bus. 748-2241Fax. 748-9125

P.O. Box 1718347 Charlotte Street

Peterborough, ON K9J 7X6

real estate - wills - estates - corporate law

civil litigation - family law

STaFFmatterscynthia hamu, office managerby

The Chamber is thrilled to introduce a new addition to our family – Shelby Parker!

s helby began with us on February 7th in the position of Front Line Coordinator, on a full-time basis. Shelby comes to us from Fleming College as Communications Officer and, prior to that, the Camp Kawartha Environment Centre as their Marketing and Promotions Specialist. As well as performing the everyday tasks of Reception (and all that entails!), Shelby will be assisting at Chamber events, as well as providing valuable administrative support. Shelby’s extension is 210 and her email address is shelby@peterboroughchamber.ca

For those who have not yet had the opportunity to meet Shelby, please introduce yourself to her at our next event!

21 thevoiceofbusiness

Celebrate. Educate. Connect.Invest in yourself and your business with this first ever

women-only conference in Peterborough.

www.wbn50.net

Conference & Trade ShowThe Women’s Business Network of Peterborough is pleased to offer Peterborough’s first women-only professional conference. This full-day conference is open to all women, and attendees will have the opportunity to hear two keynote speakers – former Chatelaine editor Rona Maynard and renowned business woman, guest of the Oprah Show, Nadja Piatka – and select from twelve inspiring and educational workshop sessions throughout the day.

On May 4th On May 5thGala DinnerThe Women’s Business Network of Peterborough is hosting a Gala celebration to mark 50 fabulous years of inspiring women. Join us at at The Venue, for a

spectacular black tie event with great food, music, dancing and a keynote address by acclaimed fiddler, mother and business woman Natalie McMaster.

For further information, contact our Peterborough Office 705-742-2552

270 George Street North, Peterborough, ON K9A 5J3 www.commissionaires.ca

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Chambermatters hon. Perrin beatty, President and CeO, Canadian Chamber of Commerceby

News from the CCC

In November, the Canadian Chamber of Commerce asked its members to identify their public policy priorities for 2011. The issues that topped their list include economic and fiscal policy, energy and the environment, Canada – U.S. relations and trade, international trade, transportation, innovation, and skills and training. While the list of priorities is long, the Canadian Chamber’s mission is to advance a business agenda that encourages growth and promotes prosperity for all Canadians.

For CCC members this means creating a business climate that gives businesses the tools they need to be competitive at home and abroad. The CCC looks forward to working with all parliamentarians in 2011 to do just that. Improving our competitiveness will, in turn, provide more high quality jobs for Canadians and government revenues to help balance our fiscal books and fund the programs our citizens require.

2011 Federal Budget In November, Canadian Chamber President Perrin Beatty appeared before the House of Commons Standing Committee on Finance to take part in pre-budget consultations. He emphasized the short- and long-term challenges confronting Canada and stressed the need for a strategic approach to balancing the federal budget over the medium-term. Mr. Beatty proposed a number of non-spending initiatives to help create jobs and raise the economy’s long-term growth potential.

Local chambers and boards of trade from across Canada also appeared before the Committee – and expressed their views online - to help shape the next federal budget and fiscal agenda.

The Canadian Chamber welcomed the government’s announcement that it is proceeding with public consultations on the taxation of corporate groups.

Canada-U.S. Partnership Notable progress in trade, the border, regulatory policies, energy security and the environment would usher in a new era of economic prosperity for both countries. Canadian businesses are eager to deepen and strengthen our relationships with the U.S. This is not surprising since Canada’s competitiveness is directly linked to the

strength of our relationship with the U.S., our largest trading partner.

Creditor Protection Legislation The Canadian Chamber opposes legislation currently before the House of Commons which would grant creditor protection to pensions and disability benefits, because it would undermine the financial structure of existing companies. It would also seriously impede employers’ ability to access affordable capital. Measures that aim to protect pensions, but result in compromising the financial health of employers would be dangerous.

The CCC encourages government to work with the provinces and territories to enact legislation that would permit the movement of the assets of pension plans, sponsored by companies that are facing bankruptcy and about to be wound up, to the Canada or Quebec Pension Plans for administration.

Bill C-469 Bill C-469, An Act to Establish a Canadian Environmental Bill of Rights, is being studied by the House of Commons Standing Committee on Environment and Sustainable Development. The CCC opposes this Bill as it would fundamentally change the nature of environmental protection by allowing

any person or organization to challenge any project, regulation, ruling or license in court, if they feel it has significant environmental implications. Clearly this approach would increase uncertainty, usher in endless litigation and scare away foreign investment. This Bill would take away government discretion and permit the courts to continuously challenge the decisions made by a government or even Parliament.

Bill C-452 The CCC opposes Bill C-452, An Act to amend the Competition Act (inquiry into industry sector), which proposes to amend the Competition Act to permit the Commissioner of Competition to commence an inquiry “where grounds exist for the making of an inquiry into an entire industry sector”. A broadly-worded industry sector inquiry power raises serious questions relating to due process and compliance costs for business. Members of the CCC remain concerned about the cost of responding to broad sector inquiries, given the extent of the Commissioner’s compulsory evidence gathering powers upon inquiry.

For additional information on Canadian Chamber of Commerce activities, please visit their website at www.chamber.ca.

Policy Issues affecting Canadian business: 2011

22 thevoiceofbusiness

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23 thevoiceofbusiness

benefactsby Brian Bulger

Cuba Forces Tourists to buy medical Insurance

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Over the past couple of months I have received a number of calls from people who have booked vacations to countries with much warmer climates than Canada - the lucky dogs! They have all wanted to confirm that they have the necessary medical emergency coverage in place for the duration of their trips and that no other supplementary coverage is required.

I have reminded them all that the Chambers of Commerce Group Insurance Plan provides unlimited medical emergency coverage; that being worldwide medical care for an unexpected medical emergency, for an unlimited period of travel time. I also point out it’s important to have this coverage even when you’re travelling to another province within Canada.

Some are travelling to Cuba and have been told by their Travel Agents that they are now required to provide

written evidence of Travel Medical Health Insurance upon their arrival. Furthermore, if they cannot provide proof of coverage they will be required to purchase a local Cuban insurance product for the length of their stay. Although I am not aware of the cost of the local insurance, I imagine Cuba is doing this because of a drain on their medical resources imposed by past vacationers who have required medical treatment.

According to a Communiqué I received from the Chambers Plan in April 2010, effective May 1st 2010, the Cuban government began imposing this medical insurance requirement on all visitors to their country. We have therefore been providing our clients with the following information and paperwork for their trips to Cuba:

1. A letter from the insurer showing their policy and certificate number; the name of the insured as well as the names of their insured family members who are travelling with them; their date(s) of birth; and written confirmation of their coverage during the specified dates of their visit.

2. We also recommend that they take along a copy of their Benefit Booklet with their enclosed Certificate of Insurance; their wallet size Summary ID Card; and a Voyage Assistance Brochure/Claim Form which provides further details of their Travel Medical Emergency Coverage.

To date, none of our clients have had to utilize their Travel Medical Coverage while vacationing in Cuba and, although we are confident that their medical needs would be taken care of, we hope their good fortune continues.

This article has been brought to you exclusively by your Chambers of Commerce Group Insurance Plan Agent/Broker, Brian Bulger. For more information, Brian can be reached at 741-1400.

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