March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and...
Transcript of March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and...
![Page 1: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/1.jpg)
March 2018
![Page 2: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/2.jpg)
Page 1
HIGHLIGHTS2017Banco BICE CHILE
- Strong performance (as of December 2017)• ROE: 14.1%• Efficiency Ratio: 49.2%• PDL/Total Loans: 0.25%• Loan Loss Provision/PDL: 7.8 times• Total Loans growth in US$: 15.1%• Number of Current Accounts growth: 7.8%• Number of Credit Cards growth: 9.2%• Market share: 3.07%• Basel Index: 13.6%• LCR pro-forma: 185%• NSFR pro-forma: 81%
- Two international ratings BBB+ (Fitch + S&P)
- Increased Cross Sell between Commercial Banking and Wealth & Asset Management
- Top Quality of Service Awards
- Bank with lowest client complains filed to the regulator
- Dividend payout ratio of 30% of profits
- Low GDP growth: 1.4%
- Decreasing Inflation: 2.3%
- Revaluation of the CLP: 9.1%
![Page 3: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/3.jpg)
Page 2
CHILEAN MAINECONOMIC FIGURESGross Domestic Product
Source: Banco BICE
US$ million %300,000
250,000
200,000
150,000
100,000
50,000
0
7.0
6.0
5.0
4.0
3.0
2.0
1.0
0.0
-1.0
-2.0
Gross Domestic Product GDP Growth
![Page 4: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/4.jpg)
Page 3
CHILEAN MAINECONOMIC FIGURESInflation
%
Source: Banco BICE
![Page 5: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/5.jpg)
Page 4
CHILEAN MAINECONOMIC FIGURES
Gross Domestic Product
GDP Growth
Inflation
Current Account Balance
Copper Price (average)
Total Exports
Copper Exports
Imports
Trade Balance
External Debt
Reserves Central Bank
Exchange Rate (year end)
International Ratings Standard & Poor’s Moody’s
US$m
%
%
% of GDP
US$/pound
US$m
US$m
US$m
US$m
US$m
US$m
Ch$
170,851
3.7
7.1
-1.9
3.2
64,510
31,755
58,436
6,074
63,720
23,162
629
A+ A2
163,670
-1.5
-1.4
2.6
2.3
55,463
29,695
40,103
15,360
71,931
25,373
506
A+ A1
217,042
5.7
3.0
1.5
3.4
71,109
41,361
55,167
15,941
86,036
27,864
468
A+ Aa3
248,602
5.8
4.4
-1.3
4.0
81,438
44,670
70,398
11,040
100,084
41,979
521
A+ Aa3
268,298
5.5
1.5
-3.5
3.6
77,791
41,955
75,458
2,333
120,945
41,650
479
AA- Aa3
277,238
4.0
3.0
-3.7
3.3
76,386
39,946
74,678
1,708
137,367
41,094
510
AA- Aa3
2008 2009 2010 2011 2012 2013 2014 2015 2016
258,821
1.8
4.4
-1.3
3.1
74,924
37,363
68,580
6,344
151,969
40,447
606
AA- Aa3
242,907
2.3
4.3
- 2.0
2.5
62,183
30,253
58,718
3,465
159,897
38,643
710
AA- Aa3
247,290
1.6
3.4
- 1.4
2.2
60,597
27,557
55,341
5,256
163,979
40,494
671
AA-Aa3
2017-E
271,114
1.4
2.3
- 1.1
2.8
68,306
34,043
61,399
6,907
174,300
38,982
615
A+ Aa3
Source: Banco BICE
2018-F
298,517
3.0
2.4
- 1.8
3.0
76,400
36,763
67,600
8,800
175,000
39,000
620
A+ Aa3
![Page 6: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/6.jpg)
Page 5
BOARD ANDMANAGEMENT
Board
Bernardo Matte L. Chairman
Juan Eduardo Correa G.Vice Chairman
Kathleen C. BarclayDirector
Vicente Monge A.Director
Rodrigo Donoso M.Director
René Lehuedé F.Director
José Miguel Irarrázaval E.Director
Bernardo Fontaine T.Director
Juan Carlos Eyzaguirre E.Director
![Page 7: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/7.jpg)
BOARD ANDMANAGEMENTTop Management
Page 6
Andrés Rochette G.Head of Planning,
Administration and Control
Robert Puvogel L. Head of CorporateBanking Division
Pedro Robles E. Head of Operations
& Technology Division
José Pedro Balmaceda M.Head of Risk Division
Francisco Guzmán B. Head of Marketing and Commercial Services
Alberto Schilling R. Chief Executive Officer
Eduardo Barrientos B.Comptroller
Máximo Latorre E. Head of Asset and Wealth
Management Division
Patricio Fuentes M. Legal Counsel
Ginny Walker C.Head of Human Resources
Daniel Troncoso C. Head of SME Banking Division
Cornelio Saavedra C. Head of Retail Banking Division
Rodrigo Alvarez S. Head of Treasury Division
![Page 8: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/8.jpg)
Page 7
BICE AND THE MATTE GROUP
100% 99.97%
96.23%
Book Value: USm$ 1,435 (Controlling Shareholders)
Book Value: USm$ 822 (Controlling Shareholders)Investments: USm$ 5,112 Book Value: USm$ 465
SectorMarket Cap . USm $
% Matte Group
Forestry, pulp & paper8,504~ 56%
Ports & Logistics224
~ 71%
Electricity4,035 ~ 49%
Telecommunications3,396~ 18%
Building materials305
~46%
Conglomerate20,543
~11%
MolybdenumProcessing
1,800 ~10%
99.90% 99.99% 99.99% 99.90% 99.99%
Matte Group
Other Businesses
Source: Banco BICE Figures as of December 31, 2017
![Page 9: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/9.jpg)
Page 8
BUSINESS AREAS
Notes: (1) Includes Contingent and Interbank loans
(2) Figures as of December 31, 2017, expressed in US$m
8,253
93,560
55,122
104,547
0.19
214
InvestmentPortfolioUS$ 2,178.8 mio.
DerivativesUS$ 5,677 mio.
Assets underManagementUS $ 10,897 mio.
Market shareStock Broker3.9%
SpecialistInvestmentofficers 85
~ 1.50%~ 4.22% 3.07%MarketShare
CommercialOfficers
AverageLoans (2)
# DebitCards
# CreditCards
# CurrentAccounts
Loans(1) (2)
Commercial Banking
Corporate Banking SME Banking RetailBanking(Sales > US$m35) (Sales : US$m1.2-35)
BusinessSegments
612
899
38
85
6.73
4
Financial Sector
952
915
92
70
3.49
8
Industrial& Services
1,409
10,877
1,264
5,273
0.44
58
Middle Market (SME)
2,236
77,116
53,395
57,786
0.06
125
Retail Banking
1,223
786
27
424
4.80
8
Real Estate &Construction
682
1,998
181
2,455
1.11
7
Agribusiness
1,138
969
125
38,454
7.11
4
Corporate Total
Treasury
AssetManagement
Source: Banco BICE
![Page 10: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/10.jpg)
Page 9
LOAN PORTFOLIOLoans by Segment
4,000,000
3,500,000
3,000,000
2,500,000
2,000,000
1,500,000
1,000,000
500,000
0,0
Retail SME Corporate
CAGR= 10.5%
5,000,000
4,500,000CLP Million
Source: Banco BICE
![Page 11: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/11.jpg)
Mortgage Loans 18%
Real State 16%
Real Estate Rental 9%
Agribusiness 9%
Holding and Investmentcompanies
Power generation 6%
Services 4%
Financial Sector 4%
Concessions 4%
Retail Commercial 3%
Consumer Loans 3%
Other 18%
7%
Page 10
LOAN PORTFOLIOLoans by economic sector
Note: Figures are expressed in US$ at the exchange rate as of 31st December 2017
(*) Loan position before provisions
Total: US$ 8.3 billion*
Mortgage Loans 18%
Real State 16%
Real Estate Rental 9%
Agribusiness 9%
Holding and Investmentcompanies
Power generation 6%
Services 4%
Financial Sector 4%
Concessions 4%
Retail Commercial 3%
Consumer Loans 3%
Other 18%
7%
![Page 12: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/12.jpg)
Commercial 65%
Housing Mortgage 18%
Leasing 9%
Foreing Trade 5%
Consumer 3%
Other 0%
Page 11
LOAN PORTFOLIOLoans by product
Note: Figures as of December 31, 2017, expressed in US$Source: Superintendencia de Bancos e Instituciones Financieras (SBIF)
(*) Loan position before provisions
Total: US$ 8.3 billion*
![Page 13: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/13.jpg)
Page 12
LOANPORTFOLIOLoans by currency
Note: Figures as of December 31, 2017, expressed in US$Source: Superintendencia de Bancos e Instituciones Financieras (SBIF)
(*) Loan position before provisions
Total: US$ 8.3 billion*
UF 49%
Pesos 34%
US Dolar & Euro 17%
![Page 14: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/14.jpg)
Page 13
FINANCIALHIGHLIGHTSIn US$ million
Notes: Unconsolidated figures: 2006 to 2008 in Chilean GAAP, 2009 onwards in IFRS.
Net Margin Expenses
Operating ResultProvisions & Write OffsSubsidiaries Net IncomeOther resultsEBTTaxes
Net Income (US$ million) Net Income (Ch$ million)
ROE (%) Basel Index (%)
Exchange Rate
136.7
-62.5
74.2-12.915.0-7.8
68.5-9.5
58.929,226
19.8%12.0%
495.82
136.3
-65.3
70.9-20.4
9.3-11.648.2
-5.1
43.127,102
16.6%11.3%
629.11
160.6
-72.0
88.5-21.915.2-0.481.4-10.1
71.336,110
21.1%13.0%
506.43
182.8
-82.2
100.6-14.421.2-11.1
96.4-9.8
86.640,564
18.0%12.7%
468.37
179.0
-86.3
92.6-10.715.9-6.891.0
-10.0
81.042,245
17.1%11.2%
521.46
230.4
-103.1
127.3-16.814.8
-15.2110.1-14.2
95.945,909
16.0%12.9%
478.60
231.9
-103.8
128.0-16.914.2-9.5
115.8-17.8
98.051,332
15.9%12.6%
523.80
228.4
-99.6
128.8-31.2
21.1-8.9
109.8-2.3
107.565,318
17.7%13.4%
607.38
205.0
-95.7
109.3-19.6
14.1-10.893.0-12.4
80.657,004
14.0%13.5%
707.34
234.1
-95.8
126.8-9.415.3
-10.8121.9-20.5
101.467,672
14.9%14.0%
667.29
2007 2008 2009 2010 2011 2012 2013 2014 2015 2016
259.1
-125.1
133.9-7.2
27.0-13.1
140.6 -24.8
115.971,214
14.1%13.6%
614.75
2017
![Page 15: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/15.jpg)
Page 14
Corporate &MSE Banking 40%
Treasury 19%
Retail Banking 18%
Subsidiaries 22%
Corporate &MSE Banking 44%
Treasury 28%
Subsidiaries 23%
Retail Banking 5%
INCOME CONSOLIDATEDRevenues by segment
Total: US$ 308.3 million Total: US$ 115.9 million
Profits by segment
Notes: Figures as of December 2017 expressed in US$ at the prevailing exchange rate.Source: Banco BICE
![Page 16: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/16.jpg)
Page 15
CONSOLIDATED INCOMESTATEMENT (IFRS)As of December 31
Figures in US$ million
GROSS OPERATING MARGIN Net interest income Net fees and commissions Net income from trading securities Net exchange income Other operating margin Gross operating margin
SUPPORT COSTS Personnel expenses General and administrative expenses Depreciation and amortization Total support costs
NET OPERATING MARGIN Provisions for assets at risk
OPERATING INCOME Related companies earnings
Operating profit before tax Tax expense
Net profit from continuing operations
2016
154.461.753.4
1.3(5.5)
265.4
(81.7)(41.1)(6.6)
(129.3)
136.1(11.3)
124.70.3
125.0(23.6)
101.4
2017
180.679.350.15.9
(7.6)308.3
(96.1)(47.5)
(8.1)(151.7)
156.6(8.3)
148.30.3
148.6(32.8)
115.9Source: Banco BICE
![Page 17: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/17.jpg)
Page 16
MAIN RATIOSRatios as of December 31
(*) Proforma calculations based on forecoming regulation
RATIOS
Return on EquityReturn on AssetsEfficiency Ratio (support costs / gross op. Margin)Past-due loans / Total LoansTotal Provisions / Past-due Loans (times)TIER 1LCR*NSFR*Basel Index
Fitch Ratings (local)Feller Rate (local)Fitch Ratings (international)Standard & Poor’s (international)
2016
14.8%1.16%
48.7%0.15%
13.8 9.7%
236%83%
14.0%
AAAA
BBB+BBB+
2017
14.1%1.08%49.2%0.25%
7.89.8%185%
81%13.6%
AAAA
BBB+BBB+
Source: Banco BICE
![Page 18: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/18.jpg)
Page 17
MAIN RATIOSReturn on equity Efficiency ratio
Source: Banco BICE
![Page 19: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/19.jpg)
Page 18
MAIN RATIOSPast-due loans / total loans
Source: Banco BICE
![Page 20: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/20.jpg)
Page 19
CONSOLIDATED BALANCE SHEET (IFRS)Assets as of December 31 Liabilities as of December 31
Note: Contingent assets and liabilities are considered off-balance
US$ million
CASH AND DUE FROM BANKS LOANS Commercial Foreign trade Consumer Mortgage Leases Other outstanding advances Total loans Less: Allowance for loan losses Total loans-net
INTERBANK LOANS Investment purchased under agreements to resell
INVESTMENTS Trading Securities Available for Sale Total Investments
DERIVATIVESOTHER ASSETSFIXED ASSETS
INVESTMENTS IN COMPANIES
TOTAL ASSETS
US$ million
DEPOSITS AND OTHER LIABILITIESChecking accountsDeposits and savingsOtherInvestment sold under agreements to repurchaseTotal deposits and other liabilities
BONDSMortgage bondsOrdinary bondsSubordinated bondsTotal bonds
DEBT WITH FINANCIAL INSTITUTIONSDomestic borrowingsForeign borrowingsTotal debt with financial institutions
OTHER FINANCIAL BORROWINGS
DERIVATIVESOTHER LIABILITIES
CAPITAL AND RESERVESNET INCOME
TOTAL LIABILITIES AND SHAREHOLDERS’ EQUITY
2016
398.5
4,160.4369.5193.2
1,076.7607.4113.8
6,521.0-78.3
6,442.7
17.62.0
836.0715.4
1,551.3
81.8186.3
39.9
1.4
8,721.6
2016
1,3484,346
17.9137.2
5,849.0
7.61,286.6
265.81,560.0
5100.1
105.0
259.1
78.8186.7
581.6101.4
8,721.6
2017
1,6224,933
76.3196.7
6,827.4
3.81,867.7
289.12,160.7
20346.0366.4
249.6
96.3246.8
706.3115.9
10,769.3
2017
527.6
4,874.6384.1226.6
1,412.7684.8185.0
7,767.8-85.5
7,682.3
0.02.9
1,051.11,127.7
2,178.8
101.6231.543.8
0.8
10,769.3Source: Banco BICE
![Page 21: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/21.jpg)
Sight DepositsTime Deposits
InternationalCorfo & Multilateral
Subordinated DebtShareholders’ Equity
Repurchase AgreementsLocal BondsOther
8% 7% 7%
3% 3% 3%
5% 2% 2%
4% 3% 4%
6,708
596476 490
837 888824
6,902 6,40115%
16%14%
48%50% 51%
10% 12% 14%
6,989
15%
50%
15%
1%3%
339
8%
3%
895
2013 2014 2015 2016
2013 2014 2015 2016
2013 2014 2015 20162014 2015 2016 2017
2014 2015 2016 2017
2014 2015 2016 2017
Page 20
FUNDING – BASEL INDEX &SHAREHOLDERS’ EQUITYFunding (US$ million) Shareholder’s equity (US$ million)
Source: Banco BICE
![Page 22: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/22.jpg)
Page 21
FUNDING – BASEL INDEX &SHAREHOLDERS’ EQUITYBasel Index
Tier I (Core Capital)
Tier II
Source: Banco BICE
9,4% 9,5% 9,5% 9,7% 9,7% 9,7% 9,7%
4,4% 4,3% 4,3% 4,3% 4,1% 4,0% 4,0%
0,0%
2,0%
4,0%
6,0%
8,0%
10,0%
12,0%
14,0%
16,0%
1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17
13.8% 13.50% 13.8% 13.8% 14.0% 13.8% 13.7%
![Page 23: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/23.jpg)
Page 22
INVESTMENTS(CONSOLIDATED)As of December 31
Figures in US$ million
Trading Securities Chilean Central Bank and Chilean Government Domestic Chilean Banks Other
Available for Sale Chilean Central Bank and Chilean Government Domestic Chilean Banks Other
Total
836.0481.4301.952.6
715.4687.1
0.028.3
1,551.3
2016 2017
1,051.1692.9306.7
51.5
1,127.7776.7301.649.5
2,178.8
Source: Banco BICE
![Page 24: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/24.jpg)
Assets Under Management
Page 23
0
1.000.000
2.000.000
3.000.000
4.000.000
5.000.000
6.000.000
7.000.000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017
CLP Million
Fund Management
Wealth Management
Fund Distribution
Custody
1,530,4021,747,835
2,048,141
2,435,942
3,322,878
3,550,5273,775,981
4,271,005
5,151,621
4,524,854
5,614,608
Source: Banco BICE
6,573,585, ,
, ,
, ,
, ,
, ,
, ,
, ,
![Page 25: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/25.jpg)
Page 24
AWARDS &RECOGNITIONS
SERVITEST (IPSOS)AWARDS 20171st place for quality of service.
Lowest index of customer complaints.
Best Bank Overall – ChileBest Bank Loan Finance - Chile
EUROMONEY
CHILEAN BUREAU OF CONSUMER PROTECTION
ProCalidad
PREM
IO
NACI
ONAL
DE
SATISFACCIÓN
DE
CLIE NTES
2017
2017 NATIONAL CUSTOMER SATISFACTION AWARD PROCALIDAD1st place mid-sized bank category.Best of the bests contractual category.
This award recognizes outstanding achievementin Investment Management.
MORNINGSTAR AWARDS2017
Recognition that is given to outperforming Chilean Mutual Funds.
PREMIO SALMÓN 2017
![Page 26: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/26.jpg)
Page 25CONTACTSAlberto Schilling R.Chief Executive OfficerPhone: +56 (2) 2692 2230Email: [email protected]
Robert Puvogel L.Head of Corporate Banking DivisionPhone: +56 (2) 2692 2537Email: [email protected]
Daniel Troncoso C.Head of SME Banking DivisionPhone: +56 (2) 2692 2986Email: [email protected]
Cornelio Saavedra C.Head of Retail Banking DivisionPhone: +56 (2) 2692 2269Email: [email protected]
Máximo Latorre E.Head of Asset and Wealth Management DivisionPhone: +56 (2) 2692 2606Email: [email protected]
Rodrigo Alvarez S.Head of Treasury DivisionPhone: +56 (2) 2692 2100Email: [email protected]
Pedro Robles E.Head of Operations and Technology DivisionPhone: +56 (2) 2692 2303Email: [email protected]
Carlos Klapp S.Head of International and Foreign TradePhone: +56 (2) 2692 2215Email: [email protected]
Andrés Rochette G.Head of Planning, Administration and Management ControlPhone: +56 (2) 2692 2009Email: [email protected]
Banco BICE
Teatinos 220834-0434 Santiago
Chile
+56 (2) 2692 2000
bice.cl
![Page 27: March 2018 - BICE Internacional... · 2021. 8. 14. · Francisco Guzmán B. Head of Marketing and Commercial Services Alberto Schilling R. Chief Executive Officer Eduardo Barrientos](https://reader036.fdocuments.in/reader036/viewer/2022071605/614180cca2f84929c3046e1c/html5/thumbnails/27.jpg)
bice.cl