8/14/2019 March 09 CIAA Newsletter

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An Affiliate Of

March

2008

Upcoming Events

Vendor Council

Thursday, March 12

Chicken Coop, Noon

Human & Civil RightsSymposium

Wednesday, March 18

DM University

9:00 a.m. - 4:00 p.m.

$25 for CIAA members!

Fair Housing & Beyond

Tuesday, March 24

West Des Moines PD

10:30 am - 4:00 p.m.

Email registration request

April

Leasing 101

Its a Jungle out there, sowere going Back to Basics

Venue and time TBA

May

Zap the Gap

Solving the Multi-Generational Puzzle

May 14, Sheraton Hotel

West Des Moines

Education Update / Special May Session

2009 CIAA Board Members

Legislative Update

New Members, Announcements

23rd Annual Symposium on Human & Civil Rights

Vendor Spotlight - CertaPro Painters

Vendor Listings

NAA Connect

Inside Your Newsletter:

CIAA Tradeshow Planning Underway!

Don't travel to ends of the earth looking for pro-fessional products and services - this fall the CIAAVendor Council is bringing a world of possibilitiesto you on October 22nd at the Sheraton in WestDes Moines. Plan to attend as we go "Around theWorld" of property management. Let CIAA be yourguide as you meet new people, network with col-leagues, and discover what new treasures yourvendors have in store for you! Since food anddrink is vital to any adventure, complimentary ap-petizers and beverages will be served. Pack lightly for this trip as youllneed to leave plenty of room for souvenirs and prizes from this year'sshow. World travelers, who visit every vendor with proof of a stamped

passport, will be eligible to win $1,200! Additionally, fun seekers who cor-rectly answer the questions on the Travel Trivia Quiz have a chance to win$300! Mark your calendars and make plans to wander the world of profes-sional possibilities with CIAA this October! Be sure to check your email andCIAA Newsletters for updated details.

OurProfit is

YourSuccess

Vendor Council is Hard at Work!

A big THANK YOU! to The Apartment Finder, First Advantage

SafeRent, Reliable Construction, Simply Clean, Des Moines 360,

Baker Interiors and Sudzys for sponsoring lunch and refreshments

for our Fair Housing and Beyond attendees. Your generosity helpskeep costs down for our members continuing quest for knowledge!

Golf Outing Date Announced!

June 12, 1:00 shotgun, Toad Valley. If you were there

last year, you know what a good time this was! Food,

fun, prizes, networking, and most importantly, refresh-

ments! Even if you dont golf, come hang out. Theres

plenty of fun to go around!

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Committee Announcements

Page 2Website: www.ciaahq.org

2009 Board Members and Committees

PresidentRick Koontz, Signature Place

Vice PresidentJennifer OBrien Konior, TAB Properties

TreasurerLori Young, BH Management

SecretaryHeather Benton, Rosemont Place

Past PresidentMelissa Johnson, Olde English Village

Vendor Council Co-ChairsTom Newton, Gorman RoofingMary Spain, Apartment Finder

Education Committee Chair

Mary Spain, Apartment Finder

Legislative Committee ChairJennifer OBrien Konior, TAB Properties

Membership Committee Chair

Lori Young, BH Management

Public Relations Committee Chair

Ellen Wade, The Des Moines Register

Education CommitteeFair Housing and Beyond will be presented March 24 at the West Des Moines Police Department conference room

from 10:30 - 4:00. Registration is closed for this class

Leasing 101 will be presented in April; time and venue TBA.. This seminar is free to all CIAA members! Werechanging it up this year and its going to be an exciting and informative session that is perfect for all your new leas-

ing people as well as anyone who is getting complacent or who may just want a refresher. The basics have always

been the basics, and the old-timers are here to help!

Coming May 14th!Us old farts need to keep in

touch, not only with ourmembers and employees, but

also our customers."

The quote above is from an audience

member at the Illinois Movers'

and Warehousemen's Associa-

tion after hearing Meagan Johnson

present "ZAP THE GAP,"How to

Solve the Multi-Generational Puzzle."

Have you noticed that many of the Generation X'ers and Generation 2000 people

don't seem to have the same work ethics and habits as Traditional and Baby

Boomer employees? Are they sometimes tougher to manage? You will learn to

identify and understand the differences between the generations, retain and de-

velop young star performers, and create a work environment where young peo-

ple will want to give their best.

Zap The Gap: Solving the Multi-Generational Puzzle

mailto:signaturerick@gmail.commailto:jokonior@tabproperties.commailto:mgr.wakonda@bhmanagement.commailto:hbenton26@msn.commailto:mjohnson@petersoncompanies.commailto:tomn@gormanroofingservices.commailto:mspain@apartmentfinder.commailto:mspain@apartmentfinder.commailto:jokonior@tabproperties.commailto:mgr.wakonda@bhmanagement.commailto:edwade@desmoine.gannett.commailto:edwade@desmoine.gannett.commailto:mgr.wakonda@bhmanagement.commailto:jokonior@tabproperties.commailto:mspain@apartmentfinder.commailto:mspain@apartmentfinder.commailto:tomn@gormanroofingservices.commailto:mjohnson@petersoncompanies.commailto:hbenton26@msn.commailto:mgr.wakonda@bhmanagement.commailto:jokonior@tabproperties.commailto:signaturerick@gmail.com

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Page 3

Legislative Committee

Legislative Update Were Working Hard for YOU!

The Legislative Committee has been busy this past month making sure the Legislature hears our concernsand support.

Private Cause of Action (SSB 1037/SF 178): Committee Member Rick Koontz testified in front of aSenate Judiciary Subcommittee to voice the CIAAs concerns on SSB 1037/SF 178, a consumerfraud/private cause of action bill which allows consumers to sue for damages caused by fraudulentacts. Property management companies are currently governed by the Iowa Code Section 562A, theResidential Landlord and Tenant Act. In certain situations under SSB 1037/SF 178, a consumercould bring a fraud suit against a management company when the management company wasstrictly complying with Section 562A. Due to Ricks testimony and the hard work of our lobbyist

Mike Triplett from our lobbying firm, the Hultman Company, language was added to the bill to ex-clude such conflicts of interest when an entity is complying with a different section of law. SF 178passed through the Senate Judiciary Committee and is now awaiting a vote on the Senate Floor.

Plumbers Licensing Bill (SSB 1102): The Plumbers Board is seeking to expand upon current li-censing statutes requiring all contracted plumbing work be done by licensed plumbers. This wouldinclude all plumbing work done in residential rental communities. Combining our efforts withother associations, an amendment was included which will exclude routine maintenance as cur-rently defined by the Public Health Department that does not change the original design or con-struction and allow for facility maintenance licenses which entail considerably less requirements toobtain (4 hours of classes every two years and a $25 fee). An additional amendment offered by

Legislative Chair Jennifer OBrien Konior would allow each licensee to oversee up to two non-licensed individuals and seems likely to be included in the bill as well. This bill is still in seriousnegotiations and we will keep you updated on its progress.

As always, if you have any questions about issues or bills that might be appearing, please do not hesitate tocontact us at info@ciaahq.org.

Committee Announcements

New Vendor Members

Concentra Medical Centers

Announcements, Positions, and Postings

Hubbell Apartment Living would like to welcome Dawn Schrauth as On-site Manager at Rosemont Place Apart-ments, James Taylor as Maintenance Technician at Sutton Hill Apartments, and Chuck Ess as MaintenanceTechnician forRosemont Place Apartments.

The Peterson Companies would like to welcome Nick Fitch as our newest addition to the Olde English Villagemaintenance team.

mailto:info@ciaahq.orgmailto:info@ciaahq.org

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Page 4 Email: info@ciaahq.org

23rd Annual Symposium on Human & Civil Rights

Weathering the Storm: Preserving Human Rights in Tough Financial Times

Des Moines University 3200 Grand Ave. March 18, 2009 9 am-4 pm

Sponsors: Central Iowa Apartment Alliance Central Iowa Society For Human Resource ManagementDes Moines Human Rights Commission Greater Des Moines Friends of Human Rights Iowa Civil Rights

Commission Urbandale Human Rights Commission West Des Moines Human Rights Commission

Keynote Presenter

Stella J. Adams, Founder/CEO of S J Adams Consulting, a research and policy development firm focus-

ing in the areas of fair housing and fair lending. Ms. Adams has served on the Federal Reserve BoardConsumer Advisory Council advising the Board on the exercise of its responsibilities under the ConsumerCredit Protection Act. As Chair of the Community Affairs and Housing subcommittee, Adams led the dis-cussions on strengthening HOEPA (Home Ownership Equity Protection Act) to protect consumers from Preda-tory Lenders.

Ms. Adams has testified before Congress on many occasions and is the recipient of the 2006 IndividualAchievement Award of the International Association of Official Human Rights Agencies, 2005 Civil RightsAward granted by the National Association of Human Rights Workers, and has received the 2004 HUDFHEO Pioneer Award for her work in fighting predatory lending and the 2004 National Fair Housing Alli-ance Fair Lending Advocacy Award.

A day of workshops and presentations addressing a broad variety of human & civil rights topics include:

Straight Talk About LGBT Issues in the Workplace

Fair Housing and Rental Property Management

Immigration 101: New Iowans Living & Working in Iowa

Education in the 21st Century: Stresses & Strategies

LGBTQA Students in Iowa: Challenges & Potential

Housing Crisis: Market Decline & Foreclosure

Implementing 2008 Changes to the Americans With Disabilities Act (ADA)

The Intersection of Fair Housing & Homelessness

Housing Supports & Poor Economic Times

Competency Building for Local Human Rights Commissioners

Addressing Life Without Parole for Child Offenders in Iowa

Equal Work for Unequal Pay: Disparities between Men & Women in 2009

Handling Debt & Protecting Your Home

Health Care of All? Issues and Opportunities for the Underserved

For information: Mikel Johnson (mjjohnson@dmgov.org), (515) 237-1482

Special March Event!In lieu of a membership meeting, the CIAA is encouraging all members to attend the Human & Civil Rights

Symposium on March 18. CIAA is a sponsor for the days events and Mary Spain will be presenting one of

the workshops. Because we believe this is an extremely important event, weve arranged a 50% discount for

CIAA members! Your cost for the day is only $25 which includes lunch. Spend the day or a few hours.

There are workshops to help you with the impact of issues we face on a daily basis in property management.

mailto:mjjohnson@dmgov.orgmailto:mjjohnson@dmgov.org

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Vendor SpotlightCertaPro Painters

Need a Vendor? Call a Member First!

A+ Lawn & Landscape

Abendroth & Russell, P.C.

A.Q. Allstate Pest Control

American Family Insurance

Jared Frank Agency

Apartment Finder

Big Green Umbrella Media

Bragg Handywork

Carpet Pro - Baker Interiors

Carpet Source

Central Iowa Duct Cleaning

CertaPro Painters

Coinmach Corporation

Concentra Medical Centers

Cort Furniture Rental

Des Moines 360, Inc.

The Des Moines Register

DeWitt Painting

Diamond Vogel Paints

First Advantage SafeRent

Furniture Options

Gorman Roofing Services

Hard Tops of Des Moines

ICS Advanced Technologies

Jetz Service Co.

Johnstone Supply

Lawns Plus

Marsden Building Maintenance

Nationwide Office Care

Phillips Floors

RealPage, Inc.

Red Capital Group

Reliable Construction

Select Van & Storage

Shelton Painting

Sherwin Williams Floor Cover-

ings

Sherwin Williams Paint

Sears Commercial

Simply Clean

State Farm Insurance

Glen Waterhouse III

Stew Hansens Dodge City-Jeep

Stitzell Electric Supply Co.

Sudzys Carpet Cleaning

Tenant Data

Waste Connections

Waste Management Wayout Consulting Services

Vendor contact information can be

found on the CIAA website:

Vendor Website PageTo Become A Vendor Member Contact:

Rick Koontz at 515-226-2100 signaturerick@gmail.com

Tom Newton at 515-883-0838 tomn@gormanroofingservices.com

CertaPro Painters is the fastest growing residential and commercial painting contractor in Des Moines, as well as one of the largest.

CertaPro takes a proactive approach to property maintenance through pride in what we do, as well as continuous improvement. Here is

what sets us apart from our competition:

We are a customer service company that provides exceptional quality in painting.

We deliver on all of our promises and answer to your unique needs.

We have the process down and the project under control.

We communicate with you regularly during the job.

We have a two-year written warranty on our workmanship.

We have full workers compensation and general liability insurance-you take no risks.

We have hundreds of written references from our previous customers.

We have a 99% referral rating.

The color of Life. The Color of Quality. The color of certainty.

515-243-2591

http://www.ciaahq.org/vendors.htmmailto:signaturerick@gmail.commailto:tomn@gormanrofingservices.commailto:tomn@gormanrofingservices.commailto:signaturerick@gmail.comhttp://www.ciaahq.org/vendors.htm

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T

he National Apartment

Associations Education Institutes

(NAAEI) new and improved

Certified Apartment Manager (CAPS)designation program was debuted by the

Lubbock Apartment Association with rave

reviews from Dr. Bill Nye, who instructed

the course over a one-week period. Nye

reported that on a scale of one to 10, the

new CAPS is a 9.

The CAPS program is an in-depth

review of property management princi-

ples and techniques as used by the

professional supervisor.

Individuals interested in offering CAPS at the affiliate or regional

level can contact NAAs Kim McCrossen at 703/797-0610 or kimberlymccrossen@naahq.org.

Card Check Highlights Available to MembersNAAs Government Affairs Department has made available to NAA

members materials discussing the implications of the potential

Employee Free Choice Act (EFCA) (more commonly known as

Card Check), and how it might affect the apartment industry.

This information may be accessed at www.naahq.org/government

affairs/issues/GeneralBusiness/Documents/CardCheckLegislationCo

uldBeBadNewsforApartmentIndustry.pdf.

Card Check potentially would give the option to remove the

secret ballot process, eliminates the necessity of informing owner-

ship that their company is the object of an effort to organize their

employees and requires that a contract be agreed to within 120

days or else the company must enter into mediation where non-

negotiable terms are placed in effect for a minimum of two years.

For additional information, visit the Coalition for a Democratic

Workplace at www.myprivateballot.com.

NAAEI Hires National Maintenance TrainerNAAEI is pleased to announce that Pablo Paz, CAMT, has been

hired as its new National Maintenance Trainer. Paz will travel to

affiliates across the country to instruct the new CAMT curriculum.He will continue to reside in Houston.

If you are interested in having Paz teach CAMT in your area,

please contact Kim McCrossen at 703/797-0610 or kimmccrossen

@naahq.org.

Green Experts to Speak at ConferenceThe 2009 NAA Green Conference & Exposition is fast approach-

ing, and now is the time to take inventory of the apartment indus-

trys investment in energy efficiency and green design. The confer-

ence, April 28-29 at the LEED-certified Phoenix Convention Center,

will feature green industry expert speakers addressing how going

green can save property managers and developers money.On Tuesday, April 28, Nate Kredich, Vice President of Residential

Market Development, U.S. Green Building Council, will moderate a

panel of apartment industry leaders in a general session titled Doe

Green Make Sense For You? In a separate session April 28, Robin

Pharo, President, Healthy Home Reports LLC, will elaborate on the

National Green Building Landscape and review how green certifica-

tions programs work, why they are gaining popularity and where the

green movement is headed.

In an education session Wednesday, April 29, led by Theodore K.

Toon, Deputy Assistant Secretary, Office of Affordable Housing

Preservation, U.S. Department of Housing and Urban

Development;and Alyssa Quarforth, Program Manager, EPA ENERGY

STAR Commercial Properties, conference attendees will learn about

the roles that federal government agencies, the EPA and HUD have

taken in providing programs that assist apartment housing

providers in their greening efforts.

For registration, hotel, exhibition and sponsorship information,

visit www.naahq.org/events/green.

Connect

With NAA

NAAEI Debuts New CAPS ProgramB y R o n S h e l t o n , C A P S

2 0 0 9 N a t i o n a l A p a r t m e n t A s s o c i a t i o n C h a i r m a n o f t h e B o a r d

A m a l g a m a t e d M a n a g e m e n t C o r p .