ISSUE 6: 2016

Mapping the Future at

Turkey Spain Base

Maintenance Contract

A team member decides in which quadrant to place

an improvement idea during a value stream

mapping exercise that explored reducing

unnecessary steps and delays in the work process.

Reducing waste allows us to focus on what’s

important, operate more efficiently and better serve

the customer. See page 3 for more.

240 Years of

Independence

In this photo, service members and

families watch the 2015 4th of July

fireworks at Joint Base Pearl

Harbor-Hickam in Hawaii, home to

one of our FSET locations.

How will you celebrate? Share

your Independence Day pics at

photos@vectrus.com. photos@vectrus.com

Photo by Petty Officer 2nd Class Jeffrey Troutman

THE VECTOR STREAMPage 2

KEN HUNZEKERChief Executive Officer & President

Vectrus

Teammates:

On July 4th we’ll celebrate Independence Day, the 240th anniversary of the day the Second

Continental Congress declared the 13 colonies free from British rule, establishing a new and free

nation – the United States of America. I hope you’ll take a moment to reflect on how precious our

freedom really is and on the work our international teams do to support it around the world. I am

truly grateful to all of you.

This issue of The Vector Stream also marks our 71st year as a company. We were founded on

June 13, 1945, at a time when global turmoil prompted ITT to search for a new business model.

We performed admirably on some small but challenging arctic contracts, which led to winning

the DEW Line, one of the largest and most important defense services contracts of its time, and

then on to support for military contracts around the world, Apollo moon landings, Antarctica and

much more. You can read some of our fascinating historical vignettes on the Vectrus SharePoint.

Our history of outstanding performance means customers know they can count on us for their

most challenging missions. But to win contracts, we also have to offer the most competitive

price. To this end, we’re developing Lean training courses so every employee can learn how to

look for, and implement improvements that increase efficiency and reduce costs.

As you can see in this issue, these ideas are not new. Our challenge is to make these tools easy

to use for our busy workforce and to engage everyone. Many small changes done on an ongoing

basis can add up to massive improvements over time. This can transform a company and I’m

beginning to see the changes already.

Our feature story highlights how Lean experts from The Karen Martin Group, along with our own

continuous improvement black belts, conducted a Value Stream Mapping exercise with the team

at the Turkey Spain Base Management Contract. We hope this will lead to a number of VIPs that

we can report on later this year, and we’re eager to take what we’ve learned about Value Stream

Mapping to all of our locations.

Staying with our theme of employees looking for areas to improve, this summer more than 200

teams around the world are participating in Vector to ZERO: Hazard Hunt 2016. As we search

for and eliminate hazards, we protect our employees and reduce injuries that are costly to

everyone. The goal of the Hazard Hunt campaign is to not only teach employees to look for

hazards and address them, but to make it part of everyone’s daily work. We are looking forward

to seeing your photos and videos.

Finally, as we carry out these improvement efforts, please continue to remember our values of

Integrity, Respect and Responsibility. Change is exciting, but for many people, change can

also be stressful. Keep in mind that the example you provide for others will help us get there.

Thank you for being, “True to your Mission.”

Ken

MAPPING THE FUTURE AT TURKEY SPAIN

Two expert facilitators from The Karen Martin Group,

center, hear about the work being done at the Turkey

Spain Base Maintenance Contract. The facilitators are

helping Vectrus learn effective methods for Value Stream

Mapping, Continuous Improvement, etc.

A team member decides in which quadrant to place an improvement idea during a value stream mapping

exercise that explored reducing unnecessary steps and delays in the work process. Reducing waste allows

us to focus on what’s important, operating more efficiently and better serving the customer.

Turkey Spain Base Management Contractrecently welcomed Lean experts from The Karen

Martin Group to help them apply Lean principles

to their operations.

TSMBC TEAM MAPS CURRENT AND

FUTURE STATES TO IMPROVE EFFICIENCY

Two expert facilitators from The Karen

Martin Group, center, hear about the

work being done at TSMBC.

With the help of the Lean experts, employees

developed a current state Value Stream Map

to visualize all the hand-offs that cause delays

in a process. This helps them see waste and

remove it to save time, effort and money.

Asking hard questions is critical to finding

improvements in the Value Stream (sticky

notes in background). Employees with

years of frontline experience provided

valuable input.

The group moves round sticky notes with

possible changes identified in the Value Stream

Map to a quadrant chart that organizes them by

ease of implementation and potential benefit.

The work team and observers from the HQ Mission Assurance team with the

completed Value Stream Map, which is a stepping stone for increased efficiency.

Team members play an

active role in mapping out

how work is done and how it

can be improved.

TSMBC TEAM MAPS CURRENT AND

FUTURE STATES TO IMPROVE EFFICIENCY

LEAN ISN’T NEW, BUT MOST COMPANIES

STRUGGLE TO MAKE IT PART OF THEIR CULTURE

WORLD WAR II: The U.S. achieved

its massive WWII production in part by

asking employees to question each

step of their work (see card at left).

KAIZEN: After WWII, U.S experts

introduced these improvement ideas

to Japan, including showing a movie

called “Improvement in 4 Steps” or

“Kaizen eno Yon Danki.” Kaizen is the

Japanese word for improvement.

SENSE OF URGENCY: The

challenges of WWII focused industry

on continuous improvement and

operating as a learning organization.

Companies today often struggle to

fully implement this in their culture.

The WWII Training Within Industry program (see example above)

helped WWII teams continuously improve production through a

system based on simplicity, short presentations, learning by doing,

and facilitators training employees to train other employees. Below,

a massive WWII production line for B-32s in Texas.

A HISTORY OF IMPROVEMENT AT VECTRUS The tools continue to evolve to help us deliver better, more efficient service

In the 1980s, Motorola developed Six Sigma to identify defects per million in product manufacturing processes. To

reach these goals, tools like Define, Measure, Analyze, Improve and Control (DMAIC) were developed. Companies

like GE and ITT were early adopters, and over time, Lean tools were added to create Lean Six Sigma (LSS)

mentioned below. Today we’re focusing on teaching the right tools for the specific types of challenges we face.

In 2006, this Army magazine

promoted LSS as a way to quickly

repair vehicles from Iraq. The LSS

work of one of our programs was

featured in the issue.

In this photo, also from the

magazine, we organized a pit

stop competition for soldiers to

show how keeping parts and

tools close at hand saves time.

Independent ISO 9001:2008 auditors from LRQA recently reviewed their findings with our team in Colorado Springs

after 22 days of audits at APS-5 Kuwait, APS-5 Qatar and HQ. The auditors liked what they saw and offered

suggestions for how we can further improve. Congratulations to everyone for receiving certification renewal!

Vectrus ISO 9001:2008 Quality Management System is Recertified. Congratulations!

VECTRUS MARKS 71ST ANNIVERSARY

Page 8

Vectrus was incorporated as a

division of ITT on June 13, 1945.

History posters as well as the historical

vignettes at left are available on the

Communications SharePoint as PDFs.

The history posters can also be ordered

from the Vectrus branding catalog.

Celebrate our amazing history with Vectrus posters for your location.

Communications SharePoint

VECTRUS WELLNESS: KEEP YOUR COOL

Photo: U.S. Army Supply

Excellence Award Program

Facebook page.

As we share some of this year’s photos of Vectrus athletes in

action, we commend everyone’s commitment to wellness and

remind you that summer heat can be deadly. Remember to

stay hydrated, exercise in the cool of the day, pay attention to

how you feel, and wear sunscreen. Have fun out there!

Arifjan: 65K

Ultramarathon

Bahrain: 5K

Bahrain: Vectrus

FSET Team

VECTRUS GLOBAL TRAVELERS

Page 10 Photo: U.S. Army Supply

Excellence Award Program

Facebook page.

Andrew Richey, a manager in

our Ethics and Trade

Compliance Department,

recently took time off to travel to

Kyrgyzstan with a non-profit

called Rivers and Bridges

Arizona.

He says Kyrgyzstan is

democratic and culturally rich,

but underdeveloped. The

nonprofit he volunteered with

provides business and

professional training, mentoring,

and cultural exchange designed

to promote a vibrant civil society

and help young people achieve

their dreams.

Andy contributed some ideas

from Vectrus, and in discussing

this newsletter, he said skills like

Value Stream Mapping would be

invaluable in a country like

Kyrgyzstan.

Send Us Your PhotosAt Vectrus, we live, work and vacation in interesting

places all over the world. Send your international photo

stories to photos@vectus.com. photos@vectus.com

Share your international story with us

A translator in Kyrgyzstan listens

carefully as Andy explains critical

thinking in professional writing.

Andy said Kyrgyz scenery

is spectacular but the

country has little tourism.

Some of Andy’s students and

team members in Kyrgyzstan.

photos@vectus.com