Mapa Research reveal exclusive unrivaled competitor insight

£3,150 off yoursubscription

When purchased with the2014 Tablet Report

The Dashboard ServiceTablet Banking

As the penetration of tablet devices and availability of tablet banking services offered by financialinstitutions both increase around the world, we have released our first Tablet Dashboard. Providinginsight into tablet offerings, from both the public sites and within their secure areas, from a carefully

chosen selection of banks with existing tablet applications that stand out from the crowd, this servicewill allow you to keep abreast of global best practice.

Banks we monitorWe manage the online access to theseaccounts, manage payments, transfers,receive the email marketing and act likethe customer. In our Tablet BankingDashboard we access and monitor thefollowing institutions:

£3,150 off yoursubscription

When purchased with the2014 Tablet Report

The Tablet Banking Dashboard

How do our customers use a Dashboard?Our Dashboards are central to operations inmarketing, strategic, ecommerce and marketresearch departments in many institutions.They allow clients to:• Identify development opportunities• Compare features against key competitors• Learn from a detailed independent insight• Create influential presentations andreports

Barclays (UK)Santander (UK)Discover (US)USAA (US)Westpac (AU)DanskeBank (SE)BBVA (ES)Societe Generale (FR)BNP Paribas (FR)ABN AMRO (NL)

We show you the customer experience of your competitors

What is included in the TabletBanking Dashboard Service?• Quarterly updates in a pdf format,

with visualisation of new updatesand innovations

• Tablet Functionality matrix• Consultant-led presentations of

each update at clients’ offices• News alerts to keep you informed

in between updates• Prices for 2014

• £20,000 for a one yearsubscription

• Special Offer until July 1st:Purchase the latest report inour Tablet Banking Seriesand the cost (£3,150) will berefunded if you subscribe fora year to the Tablet BankingDashboard.

Exclusive competitor insight from secure sites

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Timely and relevant alerts1

At Mapa Research, we realise that youhave projects to deliver, business casesto write and people to educateinternally. That's why we do the"keeping up to date” for you. We'llmonitor the market and let you knowwhat your competitors are doing.

We are your Eyes and Ears on thecompetitive landscape.

Our Dashboard service is not justanother delivered report or researchproject. It's a relationship. And it'saimed at giving you the information andsupport when you need it and forwhatever you are working on.

Our dashboard service makes your job easier

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Quick turn around for internal reports or

presentations

Support, guidance and advice when you need it

Face to face time with the right people

Direct access to consultants and experts

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ScreenshotsVisual stimulus acrosslogged in areas, security,applications processes,email marketing and more

Mini reportsVital snippets of “on-demand” information onwho is doing what whenyou most need it

Personal emails directlyto youWe alert you to changesin the market that havehappened that day

Quarterly change summaryreportAn insight into the changesand developments in themarket over the quarter

Face timeOur senior people spendtime with you, talkthrough ideas, discussthe market and suggestdevelopments

Functionality ComparisonmatrixSee how your featuresand functionality compareto that of your competitors

A Dashboard subscription willenable you to:

•Continuously monitor yourcompetitors from a single source

•Stay in line with marketdevelopments as the Dashboardchanges to suit your needs

•Track departmental or individualperformance against internal targets

•Opportunity to benchmark selectedparts of your offerings against otherproviders in your market

•Get an understanding of what bestpractice features behind logged inareas actually look like

A relationship that means somethingWith the people and processes we have on board you are guaranteed to

make the right decisions

© Mapa International Ltd

Our Clients

April 2014 – Page 6

Mapa Research specialise in digital FinancialServices research. We have a global reachand are experts in our field.

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