Many Hands Make Light Work: A Pactical Approach to Functional Quality Assurance
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Transcript of Many Hands Make Light Work: A Pactical Approach to Functional Quality Assurance
Many Hands Make Light Work:A Practical Approach to QA Testing
David Goodrum, Academic and Faculty ServicesLynn Ward, Principal Systems Specialist
Roger Henry, Instructional Technology ConsultantAmy Neymeyr, Training and Support Specialist
Margaret Ricci, Instructional Technology ConsultantMadeleine Gonin, Instructional Technology Consultant
Kristol Hancock, User Interaction Designer
Indiana University
Session Purpose
• Share functional QA experiences -- both pluses and deltas
• Proposed a generalizable idea for functional QA sharing in the community
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 2
Origination of Our Approach
• Learning Technologies became functional owner of IU's Sakai implementation.
• Key responsibilities:• overall direction of IU's Sakai implementation• functional requirements and prioritization• functional QA testing and sign-off• close collaboration/communication with
development team
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 3
QA resources:
• dedicated staff• 5-10% slices of instructional technology
consultants• Build on knowledge and experience of
instructional technology consultants
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 4
QA Resources, Cont.
• Development Team (~10-12 staff)• Tier 2 Support (2 staff)• Functional team• ~15 professional staff across multiple
campuses• ~ 6 hourly workers
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 5
Release Schedule
• 3 Major Releases per year (December, June, August)
• Patch releases (every one or two months)• Emergency Maintenance as needed
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 6
Process
• Schedule Posted to local ConfluenceiInstance• Megan May prepares master task list• Functional task list in Google Doc• Instructions, test scripts in Confluence, IU
and/or Sakai Jira, Google Docs• Bugs reported in local Jira Instance• Overall results monitored• Functional signoff required on every release
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 7
June 2009 Release Stats (Functional Team Only)
• Regression and destructive testing (not counting OSP): ~175 hours
• OSP testing (outsourced): ~170 hours• Release day testing: ~48 hours• Post Release Patch: ~50 hours
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 8
FUNCTIONAL TESTER PERSPECTIVEAnd now for the…
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 9
For More Information…
• Lynn Ward ([email protected])• David Goodrum ([email protected])
July 2009 10th Sakai Conference - Boston, MA, U.S.A. 10