Manual for making the Fujitsu Warranty - Procurementprocurement.fujitsu.com/jp/Manual for making...
Transcript of Manual for making the Fujitsu Warranty - Procurementprocurement.fujitsu.com/jp/Manual for making...
July 27, 2011
Fujitsu Limited
Manual for
making the Fujitsu Warranty (Vol. 1.0)
Note: Only Fujitsu partners could use this manual.
Table of contents
All Rights Reserved, Copyright FUJITSU LIMITED 2011
1. Flow: How to make the Warranty ・・・ 2
2. Operation environment & Remarks ・・・ 3
3. Download the Support tool. ・・・ 4
4. Start (open) the Support tool. ・・・ 6
5. Enter information. ・・・ 7
6. Check the contents ・・・ 15
7. Make the Warranty ・・・ 17
8. Submit your Warranty to Fujitsu. ・・・ 18
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1. Flow: How to make the Warranty
All Rights Reserved, Copyright FUJITSU LIMITED 2011
⑦ Enter information : 6. Information of Person responsible.
⑥ Enter information : 5. Parts received from “Fujitsu Group”
⑤ Enter information : 4. Reference information
④ Enter information : 3. Material and threshold in which non-content is warranted.
③ Enter information : 2. Essential information
② Enter information : 1. Product information
Download the Support tool for making the Warranty
Receive Fujitsu request mails.
Submit your Warranty (the submissions) to Fujitsu.
Usin
g t
he S
upport
to
ol
En
ter
info
rma
tio
n r
eq
uire
d.
① Start (open) the Support tool
⑧ Check the contents
⑨ Make the warranty: Excel file (Electronic file)
⑩ Make the warranty: Original signed
⑪ Make the warranty: PDF file of Original signed
Ma
ke
su
bm
issio
ns.
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2. Operation environment & Remarks
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Operation environment :
Operation system : Windows 2000/XP/Vista
Application : Microsoft Excel 2003 or later
Others : MS-Internet Explorer 6.0 or later
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3. Download the Support tool
3-1. English site: Download files of the tool from Fujitsu website.
( Right-click the file name which you need and Save it. )
Fujitsu’s tool
(English ver.)
Fujitsu website (English)
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Fujitsu website: Please refer to the Fujitsu’s request mails.
English & Japanese sites are available.
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All Rights Reserved, Copyright FUJITSU LIMITED 2011
3. Download the Support tool
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3-2. Japanese site: Download files of the tool from Fujitsu website.
( Right-click “和文”, “英文”, “Japanese” or “English” which you need and Save it. )
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Fujitsu’s tool
(Japanese ver.)
Fujitsu’s tool
(English ver.)
Fujitsu website (Japanese)
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4. Start (open) the Support tool
All Rights Reserved, Copyright FUJITSU LIMITED 2011
4-1 Start the Support tool.
① Enter the access key shown at Fujitsu’s request mails.
② Click “Enter” button.
③ A new page and a pop-up window will be appeared.
Read the description of the pop-up window and click “OK” button.
All Rights Reserved, Copyright (c) FUJITSU LIMITED 2011.
Support tool
(Re: Warranty of Compliance with Fujitsu’s Requirement for Chemical Substance)
Enter the access key.
V9.0.5
Only Fujitsu partners could use Fujitsu tools and the related information;e.g. URL address of the download site, and the access keys.
Enter
You can find the Access key at Fujitsu’s request mail.
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3
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5. Enter information: 1. Product information
All Rights Reserved, Copyright FUJITSU LIMITED 2011
5-1 Enter the Product information.
① Survey ID
② Fujitsu Product Number
③ Product Name
④ Product name of your company
or manufacturers which provides the product to you.
All Rights Reserved, Copyright (c) FUJITSU LIMITED 2011.
[Format]
V09L01
1. Product information
Enter "Survey ID".
Enter the content written in the request mail. (copy and paste the data.) * Do not enter more than one.
Enter "Fujitsu Product Number".
Enter the content written in the request mail. (copy and paste the data.) * Do not enter more than one.
Enter "Product Name".
Enter the content written in the request mail. (copy and paste the data.)
Enter "Product name" of your company, or
"Product name" of maker whom your company
procures.
2. Essential information
July 12, 2011
If there is not "Product name", please enter hyphen (-).
If more than one "Product name", enter a comma(,) between "Product name" and "Product name".
V9.0.5
Specify the date. Setting a date
Contents confirmation Reset of each item
Support tool(Re: Warranty of Compliance withFujitsu’s Requirement for Chemical Substance)
You can find them at Fujitsu’s request mail.
There is no name,
please enter “-” (hyphen).
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5. Enter information: 2. Essential information 5-2 Specify the date.
- As the default setting, the current date will be shown.
- If you change the date, please click ”setting a date” button (“Set of the date”
window will be appeared) and change the date.
5-3 Enter the Company which you will submit the Warranty;
e.g. If Fujitsu ask you to submit it, please choose or write down “Fujitsu Limited.”
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2
“Set of the date” window
- You can change the date
by using pull-down menus.
- You can only set the past
date.
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5. Enter information: 3. Material and threshold
5-4 Report the existence of the Fujitsu’s Restricted substances
if the concentration exceed the maximum allowable concentration by weight.
If the substance exceeds it, please choose its exempted application
from the list. (For details, please refer to the next page.)
Substances Maximum allowable
concentration
Lead and its compound 1000ppm or lower
Mercury and its compound 1000ppm or lower
Cadmium and its compound 100ppm or lower
Hexavalent chromium compounds 1000ppm or lower
Polybrominated biphenyls (PBBs) 1000ppm or lower
Polybrominated diphenyl Ethers (PBDEs) 1000ppm or lower
Fujitsu’s Restricted substances & Maximum allowable concentration
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5. Enter information: 3. Material and threshold
Example: Lead and its compound Choose “Yes” or “No”. If you choose No, the Exempted Applications list will be disappeared.
If you choose Yes, please choose the exempted application. At that time, you can use the pull-down menu; “blank “ or “○”.
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5. Enter information: 3. Material and threshold
3. Material and threshold in which non-content is warranted
Does Polybrominated diphenyl ethers(PBDEs)
maximum concentration exceed 1000ppm by weight
in homogeneous material?
As for
"hexavalent chromium compounds", does
hexavalent chromium(Cr6+) maximum
concentration exceed 1000ppm by weight in
homogeneous material?
As for
"Cadmium and its compound", does cadmium(Cd)
maximum concentration exceed 100ppm by weight
in homogeneous material?
As for
"Mercury and its compound", does mercury(Hg)
maximum concentration exceed 1000ppm by weight
in homogeneous material?
Does Polybrominated biphenyls(PBBs) maximum
concentration exceed 1000ppm by weight in
homogeneous material?
As for
"Lead and its compound", does lead(Pb) maximum
concentration exceed 1000ppm by weight in
homogeneous material?
No. It does NOT exceed it.
No. It does NOT exceed it.
No. It does NOT exceed it.
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
After specification:
e.g. When all compounds don’t exceed the maximum allowable concentration.
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4. Reference information [ I thank you in advance of your help. ]
As for
"hexavalent chromium compounds", does
chromium maximum concentration exceed 500ppm
by weight in homogeneous material?
In the article, are you using plating?
As for
"Cadmium and its compound", does cadmium(Cd)
maximum concentration exceed 50ppm by weight
in homogeneous material?
Does the concentration of lead exceed 800ppm in the film of plating?
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
�gHomogeneous material�h means a mat eri al t hat cannot
be mechanically disjointed into different materials.
[Warranty does not contain the answer of this question.]
[Warranty does not contain the answer of this question.]
[Warranty does not contain the answer of this question.]
[Warranty does not contain the answer of this question.]
All Rights Reserved, Copyright FUJITSU LIMITED 2011
5. Enter information: 4. Reference information
5-5 These questions are for the reference information.
Please choose Yes or No depending on information of the component.
Choose “Yes” or “No”. If you choose Yes, please choose the next question.
Choose “Yes” or “No”. If you don’t confirm the information, please choose “Not confirmed.”
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5. Enter information: 5. Parts received from Fujitsu
5. Parts received from "FUJITSU Group"
0
Are there components received from Fujitsu?
[ Write when you use parts received from
"FUJITSU Group" for the product. ]
Amount
(Kinds of components received from Fujitsu)
5. Parts received from "FUJITSU Group"
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1
Are there components received from Fujitsu?
Enter "Manufacturer’s Name" of the components
received from Fujitsu.
[ Write when you use parts received from
"FUJITSU Group" for the product. ]
Enter "Fujitsu Product Number" of the components
received from Fujitsu.
Enter "Product Name" of the components received
from Fujitsu.
Amount
(Kinds of components received from Fujitsu)
Enter "Manufacturer’s Product Number" of the
components received from Fujitsu.
4-5 Enter information of the parts (components) received from Fujitsu.
① Choose “Yes” or “No”.
② If you choose “Yes”,
- “Information” will be appeared. Click “OK” button, and;
- Choose the amount (up to 8) of the parts (components), and;
- Enter the information of the parts (components.)
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2-1
2-3
2-2
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5. Enter information: 6. Info. of Person responsible
6. Information of Person responsible
* Enter the company name of you who is doing the purchase dealings with Fujitsu.Enter your company name.
Enter Email Address of Person responsible.
Enter the name of the person in charge that has
the responsibility.
Enter telephone number of Person responsible.
Enter the department that you belong.
5-6 Enter information of the person responsible for the Warranty.
① Enter your company name.
② Enter the department that you belong.
③ Enter the name of the person.
④ Enter Email address of the person.
⑤ Enter Tel number of the person.
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You can use only “one-byte alphabet and numbers.”
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All Rights Reserved, Copyright FUJITSU LIMITED 2011
6. Check the contents
6-1 Check the contents.
① Click the “Contents confirmation” button.
② “Confirmation screen of content of input” page and “Information”
pop-up window will be appeared (see the next page.)
③ Click “OK” button at the “Information” window,
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3
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All Rights Reserved, Copyright FUJITSU LIMITED 2011
6. Check the contents
④ Check the contents.
⑤ If you want to change some descriptions,
click each WHITE part.
The previous page will be opened.
Co
nte
nts
of
Warr
anty
R
efe
rence
info
rmation
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All Rights Reserved, Copyright FUJITSU LIMITED 2011
7. Make the warranty
7-1 Make a warranty: Excel file (Electronic file.), Original signed & PDF
① Excel: Click “Making warranty file” button and Save an Excel file.
② “Information” window will be appeared. Check it and Click “OK” button.
③ Original signed: Print the Excel file and Sign it.
④ PDF: Make a PDF file of the Original signed.
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[Note] - Don’t change the Excel file name. - Excel file and PDF file should be made the same file name.
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Submissions
How to send
To Who
8. Submit your Warranty to Fujitsu.
All Rights Reserved, Copyright FUJITSU LIMITED 2011
8-1. Submit your Warranty (Excel, Original, PDF) depending on the following rules.
Part owner shown at Fujitsu’s request mail
Signed
Original
Signed
E-mail E-mail
Excel file made by the Support tool.
PDF file of the Original signed.
Original signed
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