Manual Doro Care En

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    User Guide

    Care Telephone

    PLEASE READ THIS MANUAL THOROUGHLYBEFORE USING THE PRODUCT

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    PLEASE KEEP THIS MANUAL SAFE

    FOR FUTURE REFERENCE.

    AFFIX PROOF OF PURCHASEBELOW.

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    DORO CARE CONTENTS

    LIST OF CONTENTS

    ConnectingLocation of controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

    Unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    Important information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

    Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    Connecting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    Hearing aid compatible . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    Locating the telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

    UseSpeaker phone function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Last number redial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

    Volume control (handset/speaker phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Adjustable ringer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

    Alarm function . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Remote alarm button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Alarm response options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

    Voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6Recording voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    To check voice message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Direct memory buttons/call list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Storing direct memories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Memory dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    Additional network services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

    OtherAdvanced settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8Programming tone signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    External alarm button . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

    How the alarm works . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

    Fault finding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Technical support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Guarantee . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

    Declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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    1

    DORO CARE LOCATION OF CONTROLS

    1 Telephone hook switch 12 Direct memories

    2 Socket for external alarm button 13 Handset earpiece volume

    3 Last number redial 14 Ringer Off/Low/High

    4 Telephone line cord socket 15 Speaker phone button

    5 Recall button 16 Ring signal indicator

    6 Power supply (PSU) socket 17 Power indicator (Green light)

    7 Stop/alarm off button 18 Battery low indicator (Red light)

    8 Alarm message record 19 Loudspeaker

    9 Memory store 20 Handset curly cord socket10 Speaker phone volume control 21 Keypad buttons 0-9, *, #

    11 Alarm button 22 Microphone

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    2

    DORO CARE UNPACKING

    DORO CARE

    User guide

    Congratulations on purchasing your new DORO CAREtelephone. The DORO

    CAREis supplied with a cordless alarm button making operation simple. The

    telephone is hearing aid compatible, has a speakerphone function, last number

    redial, adjustable receiver and speakerphone volume and four direct memories.

    UNPACKING

    In the box you should find the following items:

    # Telephone

    # Handset

    # Curly cord

    # Power adaptor (PSU, rated at 11v DC, 300mA, centre +ve).

    # Line cord

    # Backup batteries (6 x 1.5v type AAA, Alkaline batteries).

    # Cordless alarm button.

    #

    Cordless alarm battery (1 x 12v type 23A, Alkaline battery).# User guide

    Please contact your retailer, if an item is missing or damaged.

    IMPORTANT INFORMATIONThe DORO CAREhas been designed and manufactured to give safe operation, and

    ease of installation and use.

    WARNING: Emergency service numbers 999/112 etc, must not be programmed into

    memory.The range of the remote alarm button is dependent on any atmospheric interference,

    and the installation/location of the base unit. Try to activate the telephone via the

    alarm button in different locations within your property. If the remote control signal is

    not received, relocate the telephone, avoiding large metal objects and sources of

    interference ie: Television, Computers etc. The average range is between 15-40

    meters.

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    DORO CARE

    BATTERIESThe unit requires 6 x 1.5V AAAbatteries (supplied). Use only good quality Alkaline

    batteries.

    The unit willNOTfunction during power failure if backup batteries are not installed.# Ensure the telephone line cord is not connected to the network wall socket.

    # Remove the retaining screw securing the battery cover on the underside of the unit.

    # Insert the backup batteries observing correct polarity, and refit the battery cover.

    Remote alarm button requires 1 x 12v type 23A(supplied). Use only a good quality

    Alkaline battery.

    # Remove the battery cover by carefully sliding it out.

    # Insert the battery observing correct polarity, and refit the cover.

    IMPORTANT!If the backup batteries are almost discharged (or not connected) the battery

    indicator will begin to flash. Change the backup batteries immediately.

    CONNECTING# Connect the line cord to the outlet socket marked LINEand the other end to a

    telephone wall point.

    #Connect the curly cord to the socket on the left hand side of the telephone, and tothe handset socket.

    # Connect the power adaptor (PSU) to the socket marked POWER, and the other

    end to a mains power point, switch on the mains power.

    # Ensure Earpiece volume is set to minimum. Lift the handset and check if there is

    dial tone, adjust the earpiece volume as required.

    HEARING AID COMPATIBLETheDORO CAREis hearing aid compatible. Switch your hearing aid to the T

    position.

    LOCATING THE TELEPHONE# The DORO CAREshould if possible be connected to your network master socket.

    # Do not locate the telephone near TVs, computer monitors, etc. This is to eliminate

    the risk of interference of the remote signal, ie NOoperation.

    # Do not locate the phone in direct sunlight, close to other strong heat sources or in

    humid conditions.

    # Ensure the mounting surface cannot easily be marked. In some rare cases the

    rubber feet may cause discolouration/marking.

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    4

    DORO CARE FOR TECHNICAL HELP SEE PAGE 10

    SPEAKERPHONE FUNCTIONYou may upon connection of the telephone, or, upon moving it to another network

    telephone socket, find the speakerphone function initially will not operate. This can be

    overcome by lifting the handset for 2-3 seconds. The speakerphone will not operateif the backup batteries and mains power adaptor (PSU) are not installed.

    MAKING A CALL BY USING THE HANDSET# Lift the handset and wait for the dial tone. Adjust the earpiece volume control.

    # Dial the required telephone number.

    # To terminate the call replace the handset.

    If you wish to switch to the speakerphone during the call, press the speakerphone

    button and replace the handset.

    MAKING A CALL BY USING THE SPEAKERPHONE# Press the speakerphone button and adjust the speaker volume.

    # Dial the required telephone number.

    # Speak clearly towards the microphone located at the front of the telephone.

    # Press the speakerphone button again to terminate the call.

    If you wish to switch to the handset during the call, lift the handset and continue your

    conversation.

    IMPORTANT!Please note: While using the speakerphone function, the stronger speech signal will be

    given priority, ie both parties will NOTbe able to talk at the same time.

    Please ensure that if the speakerphone function is to be used, that the telephone is not

    installed into a noisy enviroment.

    WARNING!Please note: The microphone for the hands free speaker will only detect voice within

    its immediate proximity, the further you move away from the unit, or if you are out of

    the room location, will result in no communication being possible.

    LAST NUMBER REDIALIf the telephone number you call is busy or you wish to redial it again, you do this

    by lifting the handset and pressing the redial button .

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    DORO CARE FOR TECHNICAL HELP SEE PAGE 10

    VOLUME CONTROLThe level in the handset and the speakerphone can be adjusted using the switches

    located on the right hand side of the telephone.

    Volume control for the handset (5 steps).

    Volume control for the speakerphone

    ADJUSTABLE RING SIGNALThe telephone has three different ringer volume settings, allowing you to select

    between Off, low and high.

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    DORO CARE FOR TECHNICAL HELP SEE PAGE 10

    ALARM FUNCTION# The alarm activates by the pressing and holding the alarm button for

    2 seconds, on either the telephone, or remote alarm.

    # If the alarm function is accidently triggered, press and hold the STOP

    button, until the telephone alarm button illuminates Green.# A corded alarm button may also be installed, please refer to page 8 for

    further details.

    # All telephone numbers will be dialled (M1 - M4) until someone answers, at

    which point your recorded message will be played.

    # If the person called then presses the #button, this will activate the DORO

    CAREhands free function. (REFER TO WARNING ON PAGE 4).

    # If there is no response the DORO CAREwill wait for 60 seconds before

    dialing the next memory number.

    # The memories will be dialled for up to 14 times.# Several of these functions can be adjusted, please refer to the advanced

    alarm settings on page 8.

    REMOTE ALARM BUTTONA remote alarm button is supplied and can be carried by

    # A Belt clip.

    # A Neck-strap.

    # An Arm-strap.

    You must install a quality Alkaline battery (1 x 12v type 23A)for the remote button

    to function.

    ALARM RESPONSE OPTIONSThere are three alternative options available to the person being called.

    # Press #- To connect to the speaker phone and terminate the voice message. After

    approximately 3 minutes you will hear a warning tone, press #again to continue

    the call for 3 minutes. Press the * button to terminate the call.

    #Press*- To turn off the alarm and terminate memory dialing.

    # Press nothing - After 60 seconds the telephone will dial the next memory number.

    VOICE MESSAGEIf the alarm function is triggered a Voice message (30 seconds maximum) will be

    played.

    Example messages:

    # -"This is Simon Smith at 10 Bridge street in London. I need help. Press # to

    connect this call to speakerphone operation".

    # -"This alarm is from the store at 10 Bridge street in London. We are in troubleand need help immediately. Press*to confirm you have received this message to

    stop this telephone dialling other people".

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    DORO CARE FOR TECHNICAL HELP SEE PAGE 10

    RECORDING A VOICE MESSAGE# The telephone handset can be on or off the base.

    # Press and hold down REC(located under the right hand flap).# Release the button when you hear a short tone.

    # Speak clearly towards the base unit or handset (if lifted) microphone.# To terminate your recording press STOP.

    # Replace the handset if in use.

    TO CHECK YOUR VOICE MESSAGE# Press and release the RECbutton.

    DIRECT MEMORY BUTTONS/CALL LIST# The telephone has four direct memory buttons, M1, M2, M3 and M4.

    # The phone will dial the memories in turn (M1 - M4) when the alarm function is

    activated.

    # For reference a picture or symbol can be placed under the sliding cover.

    # The people whose numbers are programmed into memory should be advised on the

    Alarm Response Optionsavailable when they receive a call from the DORO

    CARE.

    STORING DIRECT MEMORIES:# Press the programme button .

    # Enter the telephone number you wish to store (max 16 digits).

    # Press the programme button again.

    # Select the memory location M1 - M4.

    MEMORY DIALLING USING THE HANDSET:# Lift the telephone handset and wait for dial tone.

    # Press the required memory button (M1-M4).The required telephone number will

    be dialed.

    #Replace the handset once the call is finished.

    MEMORY DIALLING USING THE SPEAKER PHONE:# Press the memory button (M1-M4).

    # The speaker phone will activate and the required telephone number will be dialed.

    # Press the speaker phone button when the call is finished.

    ADDITIONAL NETWORK SERVICEAdditional PBX or network operator services can be accessed using the Rbutton. The

    telephone supports Timed Breakrecall operation.

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    DORO CARE FOR TECHNICAL HELP SEE PAGE 10

    HOW THE ALARM WORKS

    No Mode Explanation Setting

    1 STANDBY Alarm not activated

    2 ALARM Pressed. The unit will wait the 0 or 10 seconds can

    selected time before the alarm will be be selected

    activated. Press and hold STOPto

    stop the alarm function.

    3 ALARM The phone will connect to the line and The number will be

    ACTIVATED dialed, after 60 or 180

    DIAL M1 seconds if there is NO

    dial the stored number in position M1.

    reply, the next

    number will be dialed.

    4 THE The called number will hear the voice Voice message or

    CALLED message several times. They can now tone can be selected.

    TELEPHONE press:

    NUMBER IS #to connect the speaker phone

    ANSWERED function

    and/or

    *to turn off the alarm.5 DIALS If there is no response upon dialling

    M2, M3 &

    M4...

    M1, the telephone will dial the

    following numbers in the call list M2,

    then M3etc.

    6 REPEAT The telephone will dial the numbers in 14 times or unlimited

    THE CALL can be selected.

    LIST

    the call list in turn (M1, M2, M3 &

    M4).

    7 STANDBY The alarm is not activated

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    DORO CARE FAULT FINDING

    FAULT FINDINGIn the unlikely event of a fault occurring, proceed as follows:

    THE PHONE DOES NOT RING

    # Check the total REN on the line does not exceed 4. The DORO CARE is REN 1.# Check the ringer switch on the right hand side of the telephone is not set to Off.

    # Plug the unit into an alternate telephone point.

    THE PHONE DOES NOT WORK# Plug the phone into another network socket and re-try.

    CALL LIST/MEMORY NOT DIALLING# Reprogramme all memory locations

    # Attempt to dial out manually

    OUTGOING MESSAGE NOT PLAYING# Check outgoing message, press and release REC button

    # Re-record a new message

    ALARM DOES NOT TRIGGER# Check remote operation

    # Check unit trigger button is operational

    # Check remote battery

    Technical Support: If you cannot resolve the fault using the fault finder section,technical support is available on the Premium Rate Number: 0906 302 0114. Calls

    cost 50 pence per minute (prices correct at the time of going to press), operational

    between 9AM - 5PM Monday-Friday excluding Bank Holidays. Alternatively,

    You can write to: Technical Support Group, Doro-UK Ltd., 22 Walkers Road, North

    Moons Moat, Redditch, Worcestershire, B98 9HE, or

    E-mail on: [email protected]

    Web site: www.doro-uk.com

    GUARANTEEThe DORO CAREis guaranteed for a period of 12 months from the date of purchase.

    In the unlikely event of a fault occurring during this period, please return it with a

    copy of the purchase receipt to your place of purchase.

    This guarantee does not extend to damage caused by misuse, negligence, excessivevoltage, faults on the telephone line or lightning.

    This guarantee in no way affects your statutory rights.

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    DECLARATION OF CONFORMITY

    WE DORO ABOf SKIFFERVGEN 80

    SE-224 78 LUNDSWEDEN

    AS THE EU/EES/EC/EEA AUTHORISED REPRESENTATIVE DECLAREUNDER OUR SOLE RESPONSIBILITY THAT THE PRODUCT

    MODEL: DORO CAREDESCRIPTION: ANALOGUE TELEPHONE

    IS IN CONFORMITY WITH DIRECTIVE: 1999/5/EC

    Authorised by:

    Signed________________________________Name (printed): PETER CULLINPosition in company: R&D MANAGERDate of issue:2000-08-17

    Copies of this document will be held on file for a period of 10 years after the last production.

    Supplier: DORO AB, Skiffervgen 80, SE-224 78 LUND, SWEDENProduct: DORO CAREThis product is intended for connection to analogue PSTN lines within thefollowing countries: Sweden, Norway, Denmark, Finland, United Kingdom,Switzerland, France and Iceland.

    However, due to differences between the individual PSTNs provided in the

    different countries, the approval does not, of itself, give an unconditionalassurance of successful operation on every PSTN network termination point.

    This product contains radio equipment that makes use of nonharmonised frequency bands. This means that it's strictlyforbidden to use it in other countries than those listed above.

    ADDITIONAL INFORMATION

    The register recall function will work in countries listed above, except France.

    Tone-dialling only.

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    NOTES.

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