Managment Principles
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Transcript of Managment Principles
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201
Introduction to Principles and Functions of
Management
(Text Book Chapters – 1 & 2)
1
1
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201
Contents
Management: Meaning, Principles and Functions of Management.
Different Schools of Management and Management Thought.
2
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 3
Management Is…
EffectivenessEffectiveness
EfficiencyEfficiencyGetting workdone through
others
Getting workdone through
others
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 4
Efficiency and
Effectiveness
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Principles of Management / BSG – 201 5
Principles of Management –
F.W. Taylor
Develop a science for each element of a man’s work,which replaces the old rule-of-thumb method.
Develop a science for each element of a man’s work,which replaces the old rule-of-thumb method.
Scientifically select and then train, teach, and develop the workmen.
Scientifically select and then train, teach, and develop the workmen.
Cooperate with the men to insure all work is done inaccordance with the principles of the science.
Cooperate with the men to insure all work is done inaccordance with the principles of the science.
There is almost equal division of the work and theresponsibility between management and workmen.
There is almost equal division of the work and theresponsibility between management and workmen.
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 6
Time & Motion Studies:
Frank & Lillian Gilbreth
Time StudyTiming how long it takes good workers to complete each part of their jobs.
Motion StudyBreaking each task into its separatemotions and then eliminating those that are unnecessary or repetitive.
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Principles of Management / BSG – 201 7
14 Principles of Management
– Henry Fayol
1. Division of Work: allows for job specialization. Work
should be divided among individuals and groups.
2. Authority and Responsibility: Authority right to
give orders. Responsibility involves being answerable
Whoever assumes authority assumes responsibility
3. Discipline: Common efforts of workers. Penalties
4. Unity of Command: Employees should have only
one boss.
5. Unity of Direction: A single plan of action to guide
the organization.
6. Subordination of individual interests to the
general interests of organization
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 8
14 Principles of Management
– Henry Fayol
7. Remuneration: An equitable uniform payment
system that motivates and contribute to success.
8. Centralization: The degree to which authority rests
at the top of the organization.
9. Scalar Chain: Chain like authority scale.
10. Order: The arrangement of employees where they
will be of the most value to the organization.
11. Equity: The provision of justice and fair dealing
12. Stability of Tenure of Personnel
13. Initiative
14. Esprit de corps: Harmony, general good feeling
among employees
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 9
Functions of
Management
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Principles of Management / BSG – 201 10
Planning and
Decision Making
Defining goals, establishing strategy and developing sub plans to choose alternatives and coordinate activities
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Principles of Management / BSG – 201 11
Organizing
• Deciding where decisions will be made
• Who will do what jobs and tasks
• Who will work for whom
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Principles of Management / BSG – 201 12
Leading
MotivatingMotivating
InspiringInspiring
LeadingLeadingLeadingLeading
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Principles of Management / BSG – 201 13
Controlling
Monitoring progress towards goal achievement and taking corrective action when needed
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Principles of Management / BSG – 201 14
Levels and Areas
of Management
Mar
ketin
g
Admin
istra
tion
Other
Human
reso
urces
Operat
ions
Finan
ce
Middle managers
Areas of Management
Levels of Management
First-line managers
Top managers
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 15
Role of Top
Managers
Creating a context for changeCreating a context for change
Developing commitmentand ownership in employees
Developing commitmentand ownership in employees
Creating a positive organizational culture through language and actionCreating a positive organizational
culture through language and action
Monitoring their business environmentsMonitoring their business environments
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Principles of Management / BSG – 201 16
What Middle
Managers Do?
Coordinate and link groups, departments, and divisions
Coordinate and link groups, departments, and divisions
Monitor and manage the performance of subunits and managers who report to them
Monitor and manage the performance of subunits and managers who report to them
Implement changes or strategies generated by top managers
Implement changes or strategies generated by top managers
Plan and allocate resources to meet objectivesPlan and allocate resources to meet objectives
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 17
Responsibilities of
First-Line Managers
Manage the performance of entry-level employees
Manage the performance of entry-level employees
Encourage, monitor, and reward the performance of workers
Encourage, monitor, and reward the performance of workers
Teach entry-level employees how to do
their jobs
Teach entry-level employees how to do
their jobs
Make detailed schedules and operating
plans
Make detailed schedules and operating
plans
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 18
Managerial
Roles
H. Mintzberg, “The Manager’s Job: Folklore and Fact:.” Harvard Business Review, July-August 1975.
Adapted from Exhibit 1.4
Interpersonal Informational Decisional
Figurehead
Leader
Liaison
Monitor
Disseminator
Spokesperson
Entrepreneur
Disturbance Handler
Resource Allocator
Negotiator
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 19
Managerial
Skills
Technical SkillsTechnical Skills Human SkillsHuman Skills
Conceptual Skills
Conceptual Skills
Motivation to
Manage
Motivation to
Manage
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Principles of Management / BSG – 201 20
Managerial
Challenges:
Chapter 1, Stephen P. Robbins, Mary Coulter, and Nancy Langton, Management, Eighth Canadian Edition.Copyright © 2005 Pearson Education Canada Inc.
Ethics
MANAGER
E-Business
Globalization
Diversity
Customers
Innovation
KnowledgeManagement
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Principles of Management / BSG – 201 21
History: Schools of
Management Thought (start)
Traditional Traditional ViewpointViewpoint
Behavioral Behavioral ViewpointViewpoint
Systems Systems ViewpointViewpoint
Contingency Contingency ViewpointViewpoint
Quality Quality ViewpointViewpoint
19001900 19101910 19201920 19301930 19401940 19501950 19601960 19701970 19801980 19901990 20002000
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Principles of Management / BSG – 201 22
Traditional
Viewpoint
Goals:Efficiency
Consistency
Administrative Management
Bureaucratic Management
ScientificManagement
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Principles of Management / BSG – 201 23
Characteristics of
Bureaucratic Management
Rules—formal guidelines for the behavior of employees on the job
Impersonality—employees are evaluated according to rules and objective data
Division of Labor—splitting work into specialized positions
Issue # 1Copyright ©2007 by South-Western, a division of Thomson Learning. All rights reserved - Edited by Dr. Naseer Khan
Principles of Management / BSG – 201 24
What is Scientific
Management?
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Principles of Management / BSG – 201 25
Administrative
Management
Fourteen Principles of Management given by Henry Fayol
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Principles of Management / BSG – 201 26
What is Behavioral
Viewpoint
Focuses on dealing effectively with the human aspects of organizations
Started in the 1930’s
Emphasis on working conditions
Workers wanted respect
Workers formed unions to bargain with management
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Principles of Management / BSG – 201 27
Systems View of
Organizations
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Principles of Management / BSG – 201 28
What is Contingency
Approach?
Problem or SituationProblem or Situation
Solution or Action B
Solution or Action B
Solution or Action A
Solution or Action A
SSolution or Action C
SSolution or Action C
Important Contingencies
Important Contingencies
Source: Van Fleet, David D., Contemporary Management, Second Edition. Copyright © 1991 by Houghton Mifflin Company.
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Principles of Management / BSG – 201 29
Quality Approach:
Lower Costs and Higher
Market Share
PositiveCompany
Image
DecreasedProduct Liability
Quality
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Principles of Management / BSG – 201 30
Islamic Management
Perspective:
1. Work is an act of Worship
2. Work as Trust – Amana
3. Discipline
4. Reliance on Own Self
5. Proper placement depending upon Skills & Talent
6. Fairness and Proper Treatment of Employees
7. Quality – Itqan
8. Consultative and decision making skills – Shura
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Principles of Management / BSG – 201 31
Thank
You