Managing your web records

Patrick Power

Manager, Government Recordkeeping Programme

Archives New Zealand

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Overview

• The web information continuity project• The guide to managing web records – basic concepts

and strategies• Suggestions about where to start

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The web information continuity project

Research

Literature Review

Case Studies

GuidanceDevelop Guide

Determine Web Archiving Relationships

Project Team

Alice Patterson, Stephen Clarke, Cheryl Pointon

Anna Crooks – 3months web design

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Some findings

• In New Zealand public offices and local authorities are aware of the Public Records Act, and that web information is subject to the Act.

• Responsibility for web records is not always clear• Risk assessment and appraisal/disposal often neglected• Metadata requirements are frequently not considered,

especially when building a new website• Ability to recover evidence of past states often not tested• Confusion about what is a web record and what is a

publication, and what responsibilities are

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The guide to managing web records

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Basic concepts

• What is a web record?• What is the difference between web records and publications?• Creating and maintaining web records.• Systems for managing web records.• Risks to web records.• Deciding what web records to keep.• Access to web records.• Digital continuity.

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What is a web record?

• Information on public websites• Information on intranets and secured extranets• Blogs, wikis, shared workspaces• Information in administrative systems used to run

websites (change logs etc.)• Records relating to the creation, management, and

disestablishment of web sites.

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What is the difference between web records and publications?Information available to the public: pages, images, documents

Metadata: Who published it? When was it approved? What changed? What application was used to do it?

Documentation: Why was the website created? How was it managed? What policies and procedures applied?

Publications

Web records

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Recordkeeping strategies:

• Recordkeeping framework.• Sentencing and disposal.• Using metadata to describe web records.• Implementing a migration strategy.• Using a content management system as a

recordkeeping system.• Using an electronic recordkeeping system to manage

web records.• An integrated approach to managing web records.

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Recordkeeping framework

• Web records should be incorporated into the wider organisational recordkeeping framework

• What does this mean?• Identify principles and strategies for managing web

records• Define responsibility for capture and management• Communicate this to staff• Regularly monitor and review effectiveness

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Sentencing and disposal

• Implement authorised disposal requirements as close as possible to creation. This can save money and resources.

• A CMS may allow you to automate aspects of sentencing and disposal using the content scheduling function.

• Public offices can apply GDAs, agency-specific disposal authorities, or undertake a one-off appraisal

• Local authorities can use the Local Government Schedule to assess long term value.

• Decommissioned websites which have been successfully harvested by the National Library may be destroyed under GDA4 Class 5.4

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Metadata

• Specific recordkeeping metadata is needed.

• Use the Electronic Recordkeeping Metadata Standard to determine minimum metadata requirements.

• Use the accompanying Technical Specifications for guidance on what information to actually capture.

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Approaches to Managing Web Information

• Using a CMS as a recordkeeping system.• Using an EDRMS to manage web records.• Integrating systems.

• Approaches vary in complexity, level of automation, and of course, cost of implementation!

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Managing websites no longer in current use

• When to archive websites.• Harvesting / Snapshots.• Transaction logs / versioning / rollbacks.• Digital preservation approaches

Where to start?

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First steps

• Read the guide• Talk to your web team or teams. Find out about the

information they are creating and the systems they use to manage it.

• Assess the information on your website/s.• Concentrate on managing new web information to start

with – there is no obligation to have a programme to ‘retro fit’ systems

• Include web information in your recordkeeping framework.

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Further steps

• Appraise your web information. How much value does it have? How long does it need to be kept? Manage the information only for as long as it is needed.

• Think about the organisational and technical requirements of different approaches. Technical approaches can range from simple manual processes to complex system integrations. Consider people and business processes as much as technical processes.

• Choose an approach that best suits your needs. • Test it.

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Key points

• We have a new guide to managing web records, and we think you should read it.

• There’s no one best way to manage your web records, but the guide will help you to make decisions.

• Your recordkeeping framework should include web records.

• You don’t have to keep all of your web information forever. In fact, you’d be crazy to try.

Further Information

The guide: http://tinyurl.com/yc95tqg

The website: http://www.archives.govt.nz/

Via email: rkadvice@archives.govt.nz

Via telephone: (04) 499 5595