Managing workers

Introduction

• DY10 – Brenda Lines, Chair– Area– Partnership

• Vestia – Justin Bryant, Community Development Manager– LTO– Community Development support:

• 1 x Coordinator [16hrs]• 1 x Development Worker [16hrs]• 1 x Community Development Manager [4hrs]

Session

• DY10/Vestia approach

• How we manage workers

• How the relationships work

• Processes we have in place

• Some of the issues we have encountered

• Top tips

DY10 Approach

• DY10– Staff ‘represent’ the Partnership

– Staff employed by LTO

– When forward facing staff are branded as DY10

– They are tasked by the Partnership

– They work with DY10 leads on specified projects

– They are given autonomy on set projects – scope & budget to work within

Vestia Approach

• DY10 are a customer

• We are responsible for staff welfare

• Staff employed by LTO, covered by LTO employment T&C’s and policies

• Clear Performance management process

• Joint tasking

• Support relationship with Chair/Partnership

How DY10 delivers

• Facilitating

• Commissioning

• Supporting

• ‘go to place’

• Long term

How we manage workers

• Clear lines of responsibility• Tasking process agreed in advance• Regular meetings between staff and Chair• Staff attend and report to Partnership meetings• Regular meetings between LTO Manager and

Chair• Discussions on tasking/performance• LTO supports Chair position• Joint strategies developed• LTO reports on finance

Relationships

DY10

Community

StaffLTO

Rep

Local Trust

Processes

• Meetings between Chair / Coordinator• Staff attending Partnership meetings• Monthly meetings between Chair / LTO• Project tasking agreed through LTO• Project specific meetings between staff/leads• Project evaluations• Established policies/protocols • 1:2:1 / Personal Progress Review• Annual Partnership Review• Annual satisfaction survey [LTO]

Issues

• Communication

• Identity of workers

• Output

• Relationships

• Silo working

Top Tips

• Understand what you need from your workers/get the recruitment process right

• Decide how you will work together

• Partnership needs to invest time to develop relationships with workers/team

• Build trust/respect

• Pick your battles – give yourself time

• Be realistic but ambitious

Talk to each other