Managing vendor relationships
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Transcript of Managing vendor relationships
Managing Vendor Relationships
Paula J Smith, ARIM
&
Angela Beaumont
Techtonics
Techtonics
**Insert Obligatory Sales Pitch **
Techtonics
Privately held corporately governed 25 years NZ Owned and Operated RM, ECM, IM, EDRMS, IT, Mobile Solutions 70+ customers across New Zealand Double Digit Growth FY2012 Focus on long term partnering with clients OpenText Platinum Focus Partner
Image Courtesy of Accelerant Research – www.accelerantresearch.com
It’s a Relationship
Courtship
The Honeymoon Period
Newlyweds
The Customer Vendor Relationship
Produced by Scofield Editorial, Inc.
http://youtu.be/R2a8TRSgzZY
Maturity
Death or Divorce?
Top Tips
Acceptance Trust Honesty Communication Shared Vision Shared Responsibility Partnership
And above all, have fun!