THE MONSTER PROJECT MY MONSTER + NARRATIVE TEXT + MONSTER BATTLE C1 + C3 MY BIG FAT ZOMBIE GOLDFISH.
Managing the Monster Aka Email Sandy Lawrence. Common Complaint Too Many Emails But from the 2014...
-
Upload
johnathan-todd -
Category
Documents
-
view
214 -
download
1
Transcript of Managing the Monster Aka Email Sandy Lawrence. Common Complaint Too Many Emails But from the 2014...
Managing the Monster Aka Email
Sandy Lawrence
2
Common ComplaintToo Many Emails
• But from the 2014 member survey– Is the information you receive from the state
board• Sufficient 107• Too much 14• Not enough 10
– How do you prefer to obtain AAUW information? • Email 98• Newsletters (state and branch) 80
3
Email is Here to Stay
• How we can:– Get our inbox to a manageable number– Prevent email overload in the future
• Email Do’s• Email Don’ts• Summary
4
Get Your Inbox to a Manageable Size• Delete!
– Set aside a big block of time – Start with the most recent emails, organizing and deleting as you go– Once you’re a week or so back, most emails will already have been
addressed, so you can start organizing and deleting in larger chunks
• File messages into folders, file as a document (especially attachments)
• Empty out your inbox – Totally – Create a new folder called “Old Inbox” and put the emails there – Still have access to emails, but can handle new emails without
clutter staring back at you
5
6
7
Prevent Email Overload in the Future
• Reduce the Number of Email You Get• Process Email Quickly and Efficiently
8
Reduce the Number of Email You Get
• Turn off notifications from social media sites• Set up a separate e-mail address (i.e. Sandyaauw)• Unsubscribe from newsletters, coupon deals, etc
you signed up for• Prevent Email Boomerang Effect – Use “CC” (Courtesy Copy) with discretion. “CC” do not
need to respond– Add “FYI” (For Your Information) at the beginning of
the subject line end with “NRN” (No Response Needed)
9
Process Email Quickly and Efficiently
• Establish set times to respond to emails • Delete unnecessary messages without opening
them at all• Deal with each message as you open it• Use the “two-minute” rule. Reply to emails that
will take less than two minutes right then– For other emails, put into folders or use flags or labels
• Keep responses brief
10
Does it Have to be an Email?
• Pick up the phone • Talk Face-to- Face
11
Email Do’s
• Establish a routine • Include context when you send a link• Deadlines matter• Every email should be concise, short, and clear • First lines of email body– What groups are getting the email and their action– Due date– Short synopsis of email if it is long
• Use clear subject line
12
Email Don’ts• Don’t expect people to respond within
minutes• Don’t be afraid to use an alternative form
of communication
13
Summary
• Most of us feel overwhelmed by email– It's a great communication tool, but
people often overuse it–When you manage it effectively, you can
significantly boost your productivity• Check & process email at specific times • Keep your inbox as clean as possible• Develop a process that works for YOU
14