Managing the delivery of a €20 million library building
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Internet Librarian International 2013 Managing the design and delivery of a new 20 million euro library building: why excellence and innovation matter
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Transcript of Managing the delivery of a €20 million library building
Internet Librarian International2013
Managing the design and delivery of a new 20 million euro library building: why excellence
and innovation matter
Hugh Murphy and Mary Antonesa,Senior Librarians at National University of Ireland, Maynooth.
€20 million or €20...
• The principles are the same• The lessons we learned can be applied for
anyone in almost any context..
Session Overview
• Background• Research Methods• Metrics• Innovation • Managing Excellence• Communication• Staff • Conclusions
National University of Ireland, Maynooth
• Library • 9,000 students • Humanities, Social Sciences, Theology and
Science and Engineering• 25 kms west of Dublin
Background
• Existing Building in place since 1984• Limited flexibility • Too small • No longer fit for purpose • Approximately 10 years in planning• 20 million euro project
Research methods used to gather data from library users
• Qualitative methods• Mixed methods– Quality Review • Focus groups• Interviews
– LibQual Survey– Faculty Presentations– Extensive Literature Review– Site Visits
What did library users want?
More plugs
Green building
More study spaces
Eat and drink in the library
Group Study
Flexible learning spaces
Traditional Services kept
More computers For what?
Innovation in the building
• Examples include:– Touch screen tables– Flat screen TVs for student use– Electronic white boards– Digital signage system
Aims and reality - Managing excellence & innovation in:
• Collections• Prepare for death of print?• Prepare staff for death of print?!• Prominence to special collections• Ensure access to electronic
• Technology• Facilitate Electronic• Wi-Fi• Mobile
Aims and reality - Managing excellence & innovation in:
Research
• Dedicated areas• Flexibility
Pedagogy
• Training rooms• Flexibility• Use the space to help teach and inform
Communication
Users
StakeholdersStaff
Social MediaTraditional Channels
Formal CommitteesLibrarian Updates
Regular updatesRegular meetings
Consistent message
Library website
With Chat box
Staff
NEW BUILDING• Massive changes for staff!• New ways of working• Building gives us prominence• New building for our users
• Talk the talk
NEW STAFF STRUCTURE• Massive changes for staff!• New ways of working• Staff keep us prominent• Keep staff enthusiastic in
face of so much change
• Walk the walk
BECAUSE ONE SIZEABLE CHANGE IS NEVER ENOUGH,
WE DECIDED TO CHANGE...
EVERYTHING...
From this....
....to this...
Are we excellent?Existing Metrics
• Entry statistics• Usage – physical and electronic• Enquiries – roving down, desk up• Project planned to tie together book borrowing,
PC usage, library entries and consider how these impact on student experience
• Feedback• Can we trust our feedback?
Conclusions
• Building worth the wait• Building needs motivated staff• Good space + good staff = good job!• New structure very necessary to help
everyone• Need more evidence• Need to use our instinct too• Principles involved are generally applicable
Thank you
[email protected] Librarian, Collection Management Services
[email protected] Librarian, Learning, Teaching and Research
Development
