Managing the Cost of Government - Suparno Banerjee (HP)
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Transcript of Managing the Cost of Government - Suparno Banerjee (HP)
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
HP TodaySpeaker’s name/Month day, 2013Managing the Costof GovernmentSuparno BanerjeeAugust 21, 2014
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
U.S. Federal IT budget over time…
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
Budget Lock In….. Size does matter…
LargeMediumSmall
7%
< $50m
11%
$50m -$250m
7%
>$10B
8%
$1 -$10B
7%
$500m -$1B
5%
$250 -$500mSource: Gartner Benchmark Analytics
Federal
75.0%
13.0%
12.0%
Run
Grow
Transform
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
The Federal IT Budget
Fed ITBudget(FY15)$74B
IT $ Per CapitaFY13 FY14 FY15
$232 $237 $230
USPopulation
2015315 million
20 Year Growth: 64M<17 17-65 65+
15M 15M 34M
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
An outside-in perspective is necessary…
Adapted from Forrester: The Age of the Citizen - Smart Governments Embrace and Enable Disruption, June 2014Photo: National Geographic: The Changing Face of America
PublicValue
MobileMind-Shift
TransformedCustomer
Experience
ServiceInnovation
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
Four areas of focus are needed…
Service Delivery & ChannelInnovation“Joined Up”Processes
Operations Efficiency
Business ModelInnovation
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
IT Transformation is the enabler…
Big Data
Social
Mobility
SecurityCloud
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
Example 1: Citizen-focus — “Troubled families”
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
Example 2: Cross-agency integration — “Ask once”
Data items served yearly
42+Million
Of steady growth
8 Years
Satisfied customers
200+
Savings in admin burden
Euro100M
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
“I know we will have been successful when I have a thousand stories of change”— David Meates
Example 3: Canterbury D-Lab…
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.‹#›
People &Communities
Process Operations Innovation
Lessons learned…
© Copyright 2014 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Thank You…[email protected]