Managing Supply Chain Risk and the Standards Making Process
-
Upload
curran-tate -
Category
Documents
-
view
27 -
download
0
description
Transcript of Managing Supply Chain Risk and the Standards Making Process
![Page 1: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/1.jpg)
Copyright © 2013 BSI. All rights reserved.
Managing Supply Chain Risk and the Standards Making Process
04/19/2023
![Page 2: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/2.jpg)
Copyright © 2013 BSI. All rights reserved.
219/04/2023
Who is BSI?
• By Royal Charter – focused on the development of standards, training and certification
activities designed to Improve performance, manage risk , reduce cost and enable
sustainable growth
• Leading Global Standards Creation Body: British, European, ISO, Public and Private
Standards
• Global Network: 70,000 clients in 150 countries
• Experienced: The world’s first National Standards Body established in 1901
• Thought Leaders: Founding member of ISO and shaped the world’s most adopted
standards, incl. ISO 9001, 14001, 18001, Information Security, Business Continuity, Energy
Management, FSCC 22000
• Trusted: We’re a Royal Charter Company, reinvesting profits back into our business to keep
business relevant – Improve performance, reduce cost, ensure sustainability.
![Page 3: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/3.jpg)
Copyright © 2013 BSI. All rights reserved.
3
A truly global brand and network – trusted and recognized
• Global key account management
• Facilitating governance, risk &
compliance
• Certifying and verifying global
suppliers
• Stimulating international trade
• Clients in 150
countries
• 65 offices worldwide
• 3 regional hubs:
• UK
• US
• Hong Kong
![Page 4: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/4.jpg)
Copyright © 2012 BSI. All rights reserved.
Reputational Risk - Hidden Supplier Risk
A Social, Quality, Environmental and Security Challenge
![Page 5: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/5.jpg)
Copyright © 2012 BSI. All rights reserved.
5
5
![Page 6: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/6.jpg)
Copyright © 2012 BSI. All rights reserved.
6
Everybody is talking about it
![Page 7: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/7.jpg)
Copyright © 2012 BSI. All rights reserved.
7
The Challenge: Hidden Supplier Risks
Many Supply Chain Black Holes
What You Don’t See – You Don’t Know
What You Don’t Know – You Can’t Manage
![Page 8: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/8.jpg)
Copyright © 2012 BSI. All rights reserved.
8
Reputational Risks
WORKPLACE CONDITIONS
SECURITY & CUSTOMS WATER RESOURCES
& CHEMICAL WASTE
POLLUTION
COUNTERFEIT PRODUCTS
FOOD SAFETY
FOOD FRAUD
![Page 9: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/9.jpg)
Copyright © 2013 BSI. All rights reserved.
9
Environmental & Social Challenges
![Page 10: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/10.jpg)
Copyright © 2013 BSI. All rights reserved.
10
World Population growth will magnify the challenge
![Page 11: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/11.jpg)
Copyright © 2013 BSI. All rights reserved.
11
Global Carrying Capacity – the planet can support
1 Billion1 Billion
4 Billion4 Billion
14 Billion14 Billion
![Page 12: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/12.jpg)
Copyright © 2012 BSI. All rights reserved.
12
Increasing Supply Chain Complexity
• The World’s Largest Shoemaker doesn’t actually make shoes, but only designs and sells • The World’s Largest Personal Computer Direct seller doesn’t manufacture its products but assembles them from components sourced elsewhere• The World’s largest beverage manufacturer has an outsourced manufacturing franchise model
![Page 13: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/13.jpg)
Copyright © 2012 BSI. All rights reserved.
13
Your REPUTATION isyour
of Executives say a strong corporate brand is just as important as strong product brand
87%
of a company’s market value is attributable to its brand reputation
60%
of consumers avoid buying a product if they don’t like or trust the company behind the product
70%Source Weber Shandwick 2012The Company behind the Brand: In Reputation We Trust
![Page 14: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/14.jpg)
Copyright © 2012 BSI. All rights reserved.
14
• Understanding your hidden supply chain risk is critical to protecting your brand.
• Supplier traceability leads to improved ability to manage risk• Better alignment of values with entire supply chain stakeholder • Land usage, pastoral practices, worker ethics and OHS• Animal husbandry, breeding and temperament • Animal welfare and religious issues need to be defined • Acclimatization, feeding, transportation• Post shipment management, husbandry, feeding and slaughtering• Chain of custody – supplier pre-qualification and approval will be critical to ensure supply chain integrity
Protecting Brand, Business & Livelihood
![Page 15: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/15.jpg)
Copyright © 2013 BSI. All rights reserved.
15
Standards and Standards making process
Standards as knowledge
19/04/2023
![Page 16: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/16.jpg)
Copyright © 2013 BSI. All rights reserved.
1619/04/2023
Standards are not regulations
![Page 17: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/17.jpg)
Copyright © 2013 BSI. All rights reserved.
17
Examples of where Standards have worked well and not worked well
19/04/2023
Lack of Standardization
BS EN ISO/IEC 7810:1996Physical Characteristics of
Identification Cards
![Page 18: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/18.jpg)
Copyright © 2013 BSI. All rights reserved.
1819/04/2023
The Standards Landscape
First Generation• Technical
Specifications• Better
Products
Second Generation• Management
Systems• Better
Processes
Third Generation• Values &
Ethics• Behaviours• Services
sector
Remember - Standards are knowledge
![Page 19: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/19.jpg)
Copyright © 2013 BSI. All rights reserved.
19
Types of Standards
Low High
LowHigh
ControlTim
e
Int’l Standards
(e.g. ISO 22000)
European Standards (EN)
Publicly Available Specifications (e.g. PAS 220, 223)
Private Standards (e.g. BRC, SQF, WQA)
Australian Standards (AS 5812)
Corporate Technical Specifications (e.g. Coles, ALDI)
![Page 20: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/20.jpg)
Copyright © 2013 BSI. All rights reserved.
20
Standards Development
BSI works with organisations to develop standards needed in order to:• Fix specific problems faced by that organisation or Industry • Fill a gap – no standards currently exist or in development.
We do this by:• Advising the stakeholders on their specific industry challenges• Focused on the needs of the sponsoring organisation or industry associations• Controlled by the BSI guidelines to ensure credibility
![Page 21: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/21.jpg)
Copyright © 2013 BSI. All rights reserved.
21
How does it work?
Finalise StandardScope
Domain Research & Content Generation
Train Technical Experts
Drafting
FinalizeDraft
Publication
Launch
Project Scope
Review PanelWider/public consultation independently facilitated by BSI. The review group may
include:• Formal standards committees
• Government departments• Trade associations• Technical Experts• Other industry
stakeholders• Consumer groups
Steering Group: 5 – 8 key stakeholders in the subject area,
usually identified by the client
![Page 22: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/22.jpg)
Copyright © 2013 BSI. All rights reserved.
22
Carbon reduction project (Taiwan Environment Agency)
Need: Increase awareness over carbon neutrality / Embed best Patrice within Taiwan Industry
Project: Revision of International Carbon Neutrality PAS
Benefits: • Consistent approach to carbons management • Soft touch regulation• International recognition for Taiwan EPA in carbon
sector
![Page 23: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/23.jpg)
Copyright © 2013 BSI. All rights reserved.
23
Reputation Risk: Blood diamond
Issue: Exposure to ethical issue and quality issues
Project: Traceability in supply chain
• Establish a standard methodology for assurance of traceability in the supply chain • Train suppliers and vendors along the supply chain on
new standard
Benefits: Brand protection; underpin brand strategy & product mark; reputation
![Page 24: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/24.jpg)
Copyright © 2013 BSI. All rights reserved.
24
24
Process consistency: Customer service (AIR CHINA)
Issue: After multiple acquisitions, Air China needed support to design and implement a new Customer Support Management System (CSMS). Their challenge was defining.
Project: Create private standards covering customer management internal best practice and ensuring commitment with the proposed process
Benefit: Customer service process consistent over the seven new air-china sites
![Page 25: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/25.jpg)
Copyright © 2013 BSI. All rights reserved.
25
Alternative to regulation – Food Industry
![Page 26: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/26.jpg)
Copyright © 2013 BSI. All rights reserved.
26
Examples for Primary Industry
![Page 27: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/27.jpg)
Copyright © 2013 BSI. All rights reserved.
27
Community sustainable development
Development & Commercialisation of new
technology
Chemical Usage
Biodiversity
Supply Chain stakeholder engagement
Sustainability
Traceability
19/04/2023
Land Usage
Origin
Farm EmployeesOHS & Social
Energy Management
Food-Agri Sector
Water Management
Animal Welfare
![Page 28: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/28.jpg)
Copyright © 2012 BSI. All rights reserved.
28
1. Hope is not a method
2. Needs a strategy
3. Strategy does not happen without Governance
4. Governance does not happen without Ethics
5. Ethics does not happen without stakeholder engagement
Sustainability Tomorrow
Don’t leave it to chance
![Page 29: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/29.jpg)
Copyright © 2012 BSI. All rights reserved.
29
Key take away • The meaning of quality has a new definition
• Supply chains are becoming more complex with increasing risk
• Traceability, visibility and transparency of supply chains will be critical
• Regulations are not the only means to push industry good practices
• Voluntary standardization is a key driver in most developed countries, the
market makes the good practices compulsory not government
• Governments & Industry Associations call regularly on BSI to test their
Industry
• Organization can benefit / demonstrate leadership using standardization as a
means of defining what good looks like in shaping their business model and
protecting their brand
• Be in a position where you are able to tell your supply chain story or someone
else will
04/19/2023
![Page 30: Managing Supply Chain Risk and the Standards Making Process](https://reader036.fdocuments.in/reader036/viewer/2022062407/56812e5b550346895d9402d2/html5/thumbnails/30.jpg)