Managing change
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MANAGING CHANGE
Vision enhancement series By LSL Consultancy
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Foreword } Change is the single most important element of successful
business management today.
} To remain competitive in increasingly aggressive markets, organizations and individuals in them have to adopt a positive attitude to change.
} Ignoring or trivializing a changing trend can be costly.
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4 steps of managing change
Understanding change
Planning change
Implementing change
Consolidating Change
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Step 1 Understanding change } Why change
} Being open to change } Seeing the effects } Changing naturally } Understand causes of change } Social / economic / technologic causes } Recognizing sources of change } Changing form within } Responding to rivals & context } Categorizing types of change
} Gradual / radical } Crisis management } Changing to win
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Step 2 Planning change } Focusing on goals
} Assessing objectives } Expressing principles } Identifying gaps } Assessing culture } Identify the demand for change } Using dissatisfaction / asking customers / assessing quality / asking
employees } Choosing key areas } Avoiding overload } Maintain continuity } Evaluate complexity } Involving people / consulting & communicating } Choosing a timescale + Action plan
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Step 3 Implementing change } Communicating change
} Telling people soon . Giving the full picture. Drawing people in } Choosing methods . Avoiding pitfalls . } Assigning responsibility } Defining change agents. Using change agents. } Delegating } Developing commitment. Building Dialogue } Changing culture } Limiting resistence
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Step 4 Consolidating change } Monitoring progress
} Maintain balance } Measure performance } Reviewing assumptions } Reassess objectives } Realigning priorities } Review attitudes } Maintain momentum } Developing people } Providing training } Embrace change
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About LSL Consultancy
LSL is a boutique management consulting company providing personalized consulting, training and coaching related to management,
sales, soft skills, luxury and hospitality.
Offices in Shanghai – Hong Kong - Istanbul
Our website: www.lslconsultancy.com
Contact us: [email protected]