Managing Accounts Receivable in TCM

Session - 307

Presented By Myron Kanyuh

Credit Memo vs Writedown

• Common Support Questions• When to choose Writedown• Write off to bad debt expense• When to choose Credit Memo• Auto Credit Memo• Questions / Interactive

When to choose Writedown

• Billing was correct

• Customer defaults on payment

• Need to show accurate A/R balance

• CAUTION : Can not void a writedown

Select item to write-off

Enter Customer Payments

Select invoice to write off

Enter account to charge

Writedown by mistake

• Now you need the invoice back

• Enter a non job invoice

• OR enter a job invoice and a job CM and write off the CM

When to choose Credit Memo

• Billing was a mistake• Revenue is overstated• Deduct change order• Two Choices

– Auto Credit Memo– Regular Credit Memo

Auto Credit Memo

• Enter Customer invoices• Input same invoice information including

invoice ID• Type is credit memo• Click display to get message 5822• Click YES on message

Auto Credit Memo

Click line entry

Select to post

Post

Journal

ATB after Auto CM

Receipt Multiple invoices on One Check

• Less is better• Cash acct/Customer• Deposit amount• Check number/Amount• On next screen select invoice to pay• Continue until check amount is used up

Enter customer payment

Select invoice to pay

Invoice to pay detail

Select next invoice to pay

Invoice to pay detail

Cash receipts proof

Print the proof

Cash receipts proof

Post customer payment

• Verify proof is correct

• Post customer payments

AIA Forms

• 702FRML04 is the current AIA form• 702FRML is still available• Programmed for matching G703• Custom form must use same name

(exception to the rule)• Save custom form in another folder

G702 is a form

G703 is a report

• Crystal report version 10.0

• Hard coded to match the G702

Remove Unapplied Cash

• Work on Customers

• General tab

• Change amount

• Aged Trial Balance affected

Aged Trial Balance

Work on Customers

General tab

Zero the Unapplied Cash

Aged Trial Balance

Remove Customer History

• Aged Trial Balance

• Just Retention Positive or Negative

• Proper Order of History removal– General Ledger history – Sub-Ledger history– Jobs

Aged Trial Balance

A/R Year End Procedures

Enter customer/Job combo

Aged Trial Balance

ATB after History Removal

Reprinting A/R Invoices

• The TCMPrinter

• File Save as

• PDF file

The TCMPrinter

File Save as

PDF file

PDF file

Question and Answer

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Managing Accounts Receivable

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