Managing a Virtual Workforce – Bringing Reality to Your Virtual Teams
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Transcript of Managing a Virtual Workforce – Bringing Reality to Your Virtual Teams
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Managing a Virtual Workforce:
Bringing Reality to your Virtual team
Yael Zofi • June 23, 2012
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Founder & CEO, AIM Strategies®
Professor at New York University
Current:
AT&T, Credit Suisse, JP Morgan Chase, CIGNA, Nokia,
General Electric, Pfizer, Philips, Société Générale & Viacom
Clients:
Global Vice President of LD/PMP with J.P. Morgan
Change Management with PwC & Accenture
Prior:
Yael Zofi Author, Speaker, Virtual Teams
Expert & Cross Cultural Coach
Email: [email protected]
Blog: www.aim-strategies.com/blog
LinkedIn: www.linkedin.com/in/yaelzofi
Forbes.com, Business Week, CNBC, Silicon Valley Business Journal, Halogen Talent Management, All Business, eZine, Entrepreneur, and Bloomberg.com
Featured In:
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Yael S. Zofi, CEO
AIM Strategies®
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65% 52% of virtual team members work
beyond business hours
prefer face-to-face communication
85% see virtual teams becoming increasingly prevalent
90% have team-wide meetings at least once a week
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1. Gamification
2. Mobile Wallet
3. Virtual Togetherness
4. Online Video
5. Mobile Marketing
6. Apps
7. CPG Ecommerce
8. Social Graph
9. Regulating Privacy
10. Seamless Sharing
11. Micro-Blogging
12. Real-Time Advertising
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4 Key Ingredients
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Clarify
Team
Destination
Establish
Rules of
the
Road
Create
Your
Own Team
Code
Take it
for a
Test
Drive
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Three methods of understanding Context Communication:
1. Through Environmental Cues
2. Through the Medium
3. Through Relationships
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Lasting Trust
Accountability Instant Trust
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PERFORMANCE
What am I supposed to do and how should I do it?
TYPES OF VIRTUAL TEAMS CONFLICTS 4
DATA
What should I focus on first?
IDENTITY
Where do I belong?
SOCIAL Who are the people on my team and what are their personalities?
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ALIGNING
ESTABLISHING FREQUENCIES
TRACKING
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Risk Management
People
Communication
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WHAT DOES CULTURE MEAN TO YOU?
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Thank You
Thank You
Dankeschon Koszonom Grazie Salamat Arigato Merci Gracias Obrigado Dziekuje
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718-832-6699
LinkedIn: www.linkedin.com/in/yaelzofi
Email: [email protected]