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ManageWare for DB2 Connect

ESI SOFTWARE2006

info@esisoft.us

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Agenda

• Who is ESI Software

• Problem and Solution

• Architecture

• What is monitored

• Supported Platforms

• Professional Services

• Benefits of ManageWare

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Who Is esi?

• 1999/USA• Enterprise Management• Business Service

Management/ITIL• ECM /EDM• Strategic Relationships

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STAGES OF MANAGING YOUR ENVIRONMENT

Multiple unconsolidated help desks; user calls notify status; and non existent IS operations (operations are the responsibility of those deploying the IT asset)

Basic event up/down console management; trouble ticketing; basic backup and recovery, inventory and basic topology

Performance, change, problem, and configuration management, automation, job scheduling, and availability management

Capacity planning and service level management

IT and business metric linkage; use of management and business application data to improve the business process; and enhanced cost recovery

80-85% of customers are right here

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ESI Management Methodology

Monitoring/Establish Baseline

Notification/Automated Recovery

Capacity PlanningPerformance Tuning

SLA

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Monitoring/ Establish BaselineSystem Level

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Notification/ Automated Recovery

• Warnings

• Alarms

• Customizable Thresholds

• E-Mail

• Pages

• Automatic Recovery

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Capacity PlanningPerformance Tuning

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SLA Compliance

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Integration

• BMC PATROL

• Tivoli

• Openview

• Unicenter

• Remedy

• Magic

• Others

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Architecture

DB2 Connect Server

Mainframe

Client

DB2C KM

UDB KM

OS KM

AGENT

Host SQLResponse

Client SQLResponse Console

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Scalable to the enterprise

DB2 Connect UDB

WebSphereMQ SeriesSAP

Peoplesoft

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Supported Platforms

• Windows– Through 2003

• HP-UX

• Sun OS

• AIX

• UDB

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Professional Services

• Implementation

• Training

• Support

• Custom Development

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Customers

• Met Life

• HCA Healthcare

• Wachovia

• Loudoun County

• Options Clearing Corporation

• Home Depot

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Why ESI Software

• Local Presence• Experts in Enterprise Management• Commercial Software Developers – Not script writers• Non Subscription Based (No Security Issues)• Scaleable to the Enterprise

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Things to consider

• Management Support– Manager Webinar

• Sharing ManageWare information across functional groups– Custom Webinar

• Project Requirements• Funding

– ROI Calculators

• Timeframe

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BENEFITS OF MANAGEWARE

•Prevent unplanned downtime

•Meet SLAs at lower cost

•ITIL compliance

•Lower IT staffing requirements

•Improve IT staff utilization

•Improve user satisfaction and system confidence

•Maximize system total cost of ownership

•Flexible reporting and capacity planning

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ManageWare for DB2 Connect

Thank you!

For questions or more information,

please contact Nicole Kloeppel

(719) 955-0712

nkloeppel@esisoft.us

www.esisoft.us