Managers Meeting Presentation - Why CIOs Get Fired
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8/4/2019 Managers Meeting Presentation - Why CIOs Get Fired
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Why CIOs Get
Fired
CAI Managers MeetingSeptember 12, 2011
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Agenda
Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? How Does CAI Address? Takeaways
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Purpose of Presentation
At the end of this presentation you willbe able to:
Discuss with CIOs the key career risks they
are facing Present low-cost, low-risk ideas for
addressing those risks
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Agenda
Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? How Does CAI Address? Takeaways
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CIO Involuntary Departures Not
Out of Step with Other CxOs
Reason Top IT Executive Left Company
IS (148) HR (168) FINANCE(183)SALES
(90)
Left voluntarily to pursue career opportunities elsewhere 40% 33% 29% 35%
Left involuntarily due to performance 23% 19% 23% 18%
Retired 11% 23% 20% 16%
Promoted internally 10% 8% 12% 16%
Left involuntarily due to restructuring / downsizing 5% 4% 3% 3%
Left involuntarily due to misconduct 1% 3% 4% 2%
Other 9% 11% 8% 10%
Source: One in Four CIOs Fired for Performance, Kim Nash, CIO Magazine,March 11, 2009
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Larger the Org, Greater the Risk
Reason Top IT Executive Left Company byRevenue
Total(148)
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CIO = Career is Over is a Myth
Tenure of Current Dept. Head by Company Size (inyears)
AllCompanies
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Agenda
Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? How Does CAI Address? Takeaways
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10 Reasons CIOs Will Get Fired1. Failure to Attack 80/20
The tools are now available-the at-risk component is the will of the CIO tofight a long and grueling battle.
1. Failure to Embrace Mobilitythe customers of HP and SAP are clearly telling them that mobility myst be#1.
1. Failure to LeadSuccessful CIOs surround themselves with technologists and focus insteadon leadership.
1. Misplaced PrioritiesI can give you our IT strategy in two words: its our business strategy. Dave
Barnes, CIO, UPS
1. Revenue InvolvementCan you really expect to survive as a cost center thats detached from therevenue that keeps your company alive?
Source: Global CIO: 10 Reasons CIOs Will Get Fired This Year, InformationWeek Magazine, Bob Evans,
June 10, 2010
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10 Reasons CIOs Will Get Fired6. Revenue Enhancement
Can you show clearly that you know your primary job is to help thecompany grow and succeed rather than run infrastructure?
6. Customer Engagementin the age of Amazon and iTunes and Twitter and apps for everything,you dont feel the IT organization can be bothered with enhancing customer
intimacy?
6. Cloudy on the CloudCIOs must by now have a forceful and vigorous plan for how the cloud doesor does not fit into their plans.
6. Real-time AwarenessHow would the ability to do real-time analytics feeding real-time decisionschange how your business operates?
6. Power of TransformationCIOs needa vision for how IT can become a profound engine for helpingthe CEO and the entire company create the future rather than merelyreplicating the past.
Source: Global CIO: 10 Reasons CIOs Will Get Fired This Year, InformationWeek Magazine, Bob Evans,June 10, 2010
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CIOs and Business Cycles
CIO Tenure = Length of Business Cycle Time Between Last Major Strategy and New One
CIOs committed to LAST strategy are targetswhen new strategy is chosen.
If CIOs let themselves be the wagging tail onthis [organizational transformation], then
they deservethe viewprovided by the tailand its proximate parts. Bob Evans, InformationWeek, June 10, 2011
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Agenda
Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? How Does CAI Address? Takeaways
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Who CARES Why CEOs Get Fired?
CEOs Get Fired for the Same Reason asOther CxOs.
Helping the CEO Avoid Making TheseMistakes is a BIG Part of the CIOs Job(whether they realize it or not.)
So
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Why Do CEOs Get Fired? Mismanaging Change (31%)
Failure to Sell the Need to Change Course Failure to Follow-through to Solidify Gains
Ignoring Customers (28%)
Failure to Develop Intimate Knowledge of Customers, Customer Needs andDeveloping Trends
Tolerating Low Performers (27%) Failure to Improve or Discipline Poor Performers Loss of Credibility (Suspicion of Something to Hide)
Denying Reality (23%) Far to insulated from frontline realities rather have bad news and a plan to fix it, thanno news or sugarcoated news.
Too Much Talk, Not Enough Action (22%) Grand Visions, But Neglect Tactical Planning and Evidence of Implementation
Source: Response to question, So why did the CEO REALLY get fired or forced out? inGlobal HR News, based on 4 year, 1087 Board Members, 286 Organizations.
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Agenda
Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? How Does CAI Address? Takeaways
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How CAI Addresses
CAI IT BuzzSuite
CAIVeriCenter
CAI ManagedMaintenance
Continuous Visibilityand IndirectProcess Control
Quality Assuranceand ProcessControl
ContinuousOptimization andDirect ProcessControl
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Map CAI Offerings to CIO
Involuntary Departure Top 10
1. Failure to Attack 80/202. Failure to Embrace Mobility3. Failure to Lead4. Misplaced Priorities5. Revenue Involvement6. Revenue Enhancement7. Customer Engagement8. Cloudy on the Cloud9. Real-time Awareness
10. Power of Transformation
CAI IT BuzzSuite
CAIVeriCenter
CAI Managed
Maintenance
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Your Prospect Matrix
CAI Offerings that AddressCauses of Involuntary CIO
Departures
CIO InvoluntaryDeparture Causes
CAI ITBuzz
CAIVeriCenter
CAI ManagedMaintenance
Failure to Attack 80/20
Failure to Embrace Mobility
Failure to Lead
Misplaced Priorities
Revenue Involvement
Revenue Enhancement
Customer Engagement Cloudy on the Cloud
Real-time Awareness
Power of Transformation
Detailed Description ofHow CAI Offerings
Address
Specific CIODeparture Issues
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Agenda
Purpose of Presentation Lets Take a Look at the Numbers Why DO CIOs Get Fired? Why Do CEOs Get Fired? Takeaways
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Takeaways
CIOs get fired for the same reasons asother execs.
They ignored the future
They enabled waste They alienated truth tellers They promised a better future than they
could ever deliver
THEY WERE OUT OF TOUCH WITH REALITY(and their management teams were too weak to overcome their limitations.)
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McKinsey: Improvement Needed
in Management Capability in IT
Source: McKinsey Quarterly, Nov. 2008, ITs Unmet Potential, Exhibit 4
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Takeaways
CAI offerings enable CIOs to predict the future, identifyand eliminate waste, encourage truth telling and deliverthe future they promised on time, on budget and withhigh customer satisfaction.
BY enabling the IT management team to acquire, manageand react to fact-based feedback from the front lines.
Managers may need more training, but trained or not, they
need the fact-based feedback in the most relevant,critical areas - to make the right decisions in a timelyfashion.