Manager Systems - Ashok Thalavaiswamy
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Ashok T. Flat No. S1, Vrusha Flats, No. 13, Madha Nagar Main Road, Moulivakkam, Chennai 600125, Tamil Nadu, India | +91 8754483082 | a [email protected] Objective To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self-development and help me achieve to become CIO. Experience MANAGER – SYSTEMS | LARSEN & TOUBRO IDPL, CHENNAI | MARCH 2011 TO PRESENT Head IT Infrastructure: Over All responsibility of IT Infrastructure for L&T IDPL and its subsidiaries PAN INDIA. Application management for common and business applications. Preparation of IT Infrastructure Strategy, Operating Plan & MIS Report to Senior Management. IT Procurement & Vendor Management: Preparing and Taking care IT Infrastructure budget of more than INR 10 Cr. And handling multiple vendors. People Management: Handling team of 20+ Engineers. Network Management: Strategic design and implementation of MPLS, ILL, Dual Last Mile, Video / Audio Conferencing, Remote CCTV Surveillance and SSL VPN. Helpdesk Management: Managing L2 & L3 level IT helpdesk engineers, Asset Management and Remote Support. IT Security Management: Firewall implementation, VDOM, SSL VPN & multi factor authentication, Penetration Testing, Application Vulnerability Testing & WAP. Data Center Management: Primary DC, Near & Remote Disaster Recovery Data Center, Storage, Replication, AD, ADC, SCOM, SCCM & SCVMM. Application Management: Portal Website, BizMon (Business Monitor), ROMS (Route Operation Management System & NHAI EDI. Projects Handled: Corporate WAN Connectivity: Challenge Faced: L&T IDPL is largest Road developers in India with 20 subsidiary companies, >40 Offices & Toll Plazas in diverse remote locations. There is a need to provide robust and reliable connectivity to Head Office as Business
Transcript of Manager Systems - Ashok Thalavaiswamy
AshokT.FlatNo.S1,VrushaFlats,No.13,MadhaNagarMainRoad,Moulivakkam,Chennai600125,TamilNadu,India | +918754483082 | [email protected]
Objective
To succeed in an environment of growth and excellence and earn a job which provides me job Satisfaction and self-development and help me achieve to become CIO.
Experience
MANAGER – SYSTEMS | LARSEN & TOUBRO IDPL, CHENNAI | MARCH 2011 TO PRESENT Head IT Infrastructure: Over All responsibility of IT Infrastructure for L&T IDPL and its
subsidiaries PAN INDIA. Application management for common and business applications. Preparation of IT Infrastructure Strategy, Operating Plan & MIS Report to Senior Management. IT Procurement & Vendor Management: Preparing and Taking care IT Infrastructure budget of
more than INR 10 Cr. And handling multiple vendors. People Management: Handling team of 20+ Engineers. Network Management: Strategic design and implementation of MPLS, ILL, Dual Last Mile, Video
/ Audio Conferencing, Remote CCTV Surveillance and SSL VPN. Helpdesk Management: Managing L2 & L3 level IT helpdesk engineers, Asset Management and
Remote Support. IT Security Management: Firewall implementation, VDOM, SSL VPN & multi factor
authentication, Penetration Testing, Application Vulnerability Testing & WAP. Data Center Management: Primary DC, Near & Remote Disaster Recovery Data Center,
Storage, Replication, AD, ADC, SCOM, SCCM & SCVMM. Application Management: Portal Website, BizMon (Business Monitor), ROMS (Route Operation
Management System & NHAI EDI.
Projects Handled: Corporate WAN Connectivity:
Challenge Faced: L&T IDPL is largest Road developers in India with 20 subsidiary companies, >40 Offices & Toll Plazas in diverse remote locations. There is a need to provide robust and reliable connectivity to Head Office as Business critical applications (>15) are hosted centrally & needs to be accessed by all SPVs. In addition to this, data needs to be shared with NHAI-EDI/ETC-CCH (Central Clearing House) on real-time basis. Delivered Solution: Connected all the offices through MPLS, 25 locations of CCTVs & 10 locations of Video conferencing using Star Mesh Topology. Implemented dual last mile connectivity & ILL in Head Quarters and configured CoS for better utilization. Implemented ILL connectivity, wherever MPLS feasibility was not there and connected to MPLS using Site to Site VPN.
IT Security Implementation:Challenge Faced: All Toll Plazas have 3 different networks - Office n/w, Toll n/w & Highway Traffic Maintenance System n/w & all these networks are segregated. Delivered Solution: Implemented "VDOM (Virtual Domain)" technology, SSL VPN & "multi token" authentication for segregating the 3 different networks & enabled remote access to vendors and internal users authorized for remote access.
IT Helpdesk Tool: Challenge Faced: Timely co-ordination and management of L2 & L3 IT support engineers who were working on various locations to take care of IT support.Delivered Solution: Customized and implemented “Manage Engine Helpdesk Tool” (Zoho Product) for call logging, tracking, remote support and asset management.
Primary & Remote Disaster Recovery Data Center Setup: HP c7000 Enclosure, c3000 Enclosure with 20 nos. of HP BL460c G7 & 2 nos. of P4500 storage box installed in PDC. Installed Windows 2008 R2, Windows 2012 & Windows 2012 R2 & SQL 2008 R2, SQL 2012 DBs. Also using SCOM and what’s up gold for Servers and Application Monitoring. SCCM for Windows update, Symantec for Antivirus update, SCVMM for Hyper V Management.Through log shipping we are transferring the database from primary to RDR.
Biz Mon (Business Monitor):Objective: Application to track opportunities, bidding and competitors information by the business development team.Desired Solution: Created a web application to track the various bid stages and the information related to bid stages. Captures the various competitors information and their rankings. Provided dashboards to analyse the market share of various competitors for selected period (including Mergers & Acquisitions). Reports to show project’s list, bid results, participant information.
L&T IDPL Portal Website:Objective: Improved Employee collaboration, Correspondence, Document & Knowledge Management.Desired Solution: Created a portal using MS SharePoint 2010 server with multiple optionCorporate and Departmental home pages with CMS. Document Management System with integrated search functionality for easy retrieval of data. Customized correspondence management system Flexible user role / rights management
MANAGER - IT | RELIANCE POWER LIMITED, MUMBAI | AUGUST 2009 TO FEBRUARY 2011
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IT Operations of new upcoming Ultra Mega Power Project at 17 Power Plants and Corporate Office.
Established and implemented plans for new IT infrastructure and support changes to increase effectiveness, speed and quality.
Supervised operational and project issues with maximum uptime Technical recruitments for IT team. Managed a team of more than 10 Engineers. Responsible for IT Budget of 4 Cr. Interaction & coordination with vendors. Complete Administration of IT infrastructure. Presented IT-MIS like Inventory Report / Monthly & Weekly MIS Report Etc.
SENIOR TECHNICAL SUPPORT ENGINEER | TRAVELEX INDIA PRIVATE LIMITED, MUMBAI | MAY 2007 TO JULY 2009
(The Travelex Group has offices in 31 countries and corporate relationships in 97 countries spanning the globe, serving over 29,000,000 customers each year. It has Four Data center across the world UK, CANADA, AUSTRALIA, USA).
Undertaking of daily monitoring using Tivoli Tech. and system administration tasks from checklists.
Management of callout process to progress issues with UK callout staff and local IT support staff.
Provided first line resolution to basic administration level on certain systems. Remote and telephonic support for UK staff using Console One. Provided 1st line support for applications such as MINT, ATLAS, CHEQUENET, CODA, GRMS &
other Travelex applications. Prepared the shift schedule for the team, MIS report for printers and coordinated with vendors.
Conducted Interview for the new candidates for Technical Support Engineers.
NOC (NETWORK OPERATING CENTER) ENGINEER | ZENITH INFOTECH LIMITED, MUMBAI | MARCH 2006 TO MAY
2007
Monitoring of servers for various parameters such as CPU, Memory, Hard Disk, Event Log, Critical Process and Services & Response Time.
Remote Administration & Management of Servers & Desktops. Maintaining a Health check on the Servers and providing necessary solution in case a problem
or a critical situation arises. Patch management of Servers & Desktops. Deployment of Software’s, Updates, Fixes, on Servers & Desktops over the network. Scanning & Removal of Spy wares & Unauthorized Software’s.
TECHNICAL SUPPORT ENGINEER | CMS COMPUTERS LIMITED, MUMBAI | MAY 2003 TO FEBRUARY 2006
Client Network Installations: Essar Group, Mumbai (JAN 2005 TO JUN 2005) Eserve International Ltd. Mumbai (JUL 2005 TO FEB 2006)
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Troubleshooting hardware and software combined problems; defining the problems and the issues, then integrating their solutions.
Build software images for standard desktop/laptops using Ghost Install and optimize Microsoft Office 2000/97, Netscape Navigator, Internet Explorer, Exchange,
Outlook, McAfee, PC Anywhere, FrontPage 2000 and various software packages.
EducationBACHELOR OF ENGINEERING IN COMPUTER SCIENCE | MARCH 2003 | JAYAMATHA ENGINEERING COLLEGE Passed with 66.57% (First Class).
CertifiedITILFoundationVersion3
Awards Received WON CIO 100 AWARD 2013 for “Corporate WAN connectivity
(Special Award – under Networking Pioneer Category)” Performance Award for the first quarter in 2008 and 2009 at Travelex
Additional professional activities Visited UK head office at Travelex to provide training to IT Service Desk as part of
BCP.
Attended Gartner Summit for IT Infrastructure Operations and Data Center Summit 2013.
Date of Birth:14/07/1982Passport No.: L2293961
Languages Known: English, Hindi, Tamil & Malayalam
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