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CANDIDATE INFORMATION PACK

MANAGER, CORPORATE, BUSINESS AND FINANCE NORFOLK ISLAND HEALTH AND RESIDENTIAL AGED CARE SERVICES

CANDIDATE INFORMATION PACK Manager, Corporate, Business and Finance

HardyGroup | IN CONFIDENCE 2

TABLE OF CONTENTS

Executive Summary 3

Norfolk Island Health & Residential Aged Care Services 5

Manager, Corporate, Business and Finance 10

Employment Terms & Conditions 13

How to Apply 14



EXECUTIVE SUMMARY

• Experienced Manager, Corporate, Business and Finance

• Leading reform and working with key stakeholders including Commonwealth Departments

• Experienced Transformational Leader

• Corporate Governance, Human Resources and Financial Functions

• Resilient business executive with technical ICT expertise

• Capable of rolling up your sleeves

This is no ordinary role, in no ordinary location. Norfolk Island Health and Residential Aged Care Services

(NIHRACS) is seeking an experienced Manager, Corporate, Business and Finance to lead reform and assist NIHRACS

to achieve its long-term health service objectives. NIHRACS in consultation with the Commonwealth

Department of Infrastructure, Transport, Regional Development and Communication (DITRDC) as the health

service funder, are seeking applications from highly experienced and qualified corporate service leaders

capable of leading transformational change across NIHRACS corporate service functions. You will form part of

an executive team, responsible for the delivery of safe, quality and patient centred healthcare. As the Manager,

Corporate, Business and Financeyou will be responsible for the oversight and direction of all NIHRACS corporate

functions. This includes but is not limited to:

• Strategic and business planning

• Financial management and reporting

• Statutory reporting

• Commercial business operations

• Contract-sub-contract management

• Procurement

• Information Technology

• Risk Management

• Staff development and upskilling and

• Stakeholder relations

In addition to these responsibilities you will be required to lead reform by:

• Assessing and implementing a contemporary Financial Information System – to meet the commercial

and reporting needs of NIHRACS.

• Addressing the recommendations arising from the Australian National Auditing Office (ANAO)

Performance and Financial Statement Audits.

• Deliver a robust framework of regular performance reporting compliant with the NIHRACS, DITRD

and the ANAO requirements.

• Ensuring that NIHRACS operates within its prescribed budget and expends its funds in accordance with

Commonwealth recognised best practice accounting standards.



• Developing performance plans and frameworks to measure success and facilitate an ongoing positive

performance driven culture.

To succeed in this role, you must be capable of forging strong strategic partnerships with key stakeholders

within NIHRACS Senior Management and Business Team, Commonwealth and State agencies who fund the

health service or provide capacity building support to lead important reform in areas of corporate governance,

human resources and financial functions.

Norfolk Island lies in the South Pacific Ocean, 1500 kilometres from the eastern Australian coast. It is about

two hours flying time from Brisbane and two and a half hours from Sydney, the nearest major cities.

Norfolk Island is a quiet paradise, often overlooked yet unforgettable once found. The breathtaking scenery,

unique culture and history dating back to the 18th century will provide you with plenty to do in your downtime.

Located roughly halfway between Australia and New Zealand you will need to approach this opportunity with

eyes wide open and know you will be immersing yourself in a community and culture that is friendly, resilient

and self-reliant.

A place where waving to everyone you pass is mandatory, where cows have right of way, and everyone knows

everyone else. It is the only place in the world where the telephone book lists people under their nicknames,

such as Drill, Bing, Diddles and Spud. No wonder the locals reckon it is "Da Bass Side Orn Earth" (the best place

on Earth).

If you have the qualifications, skills and resilience to take on this challenge, we look forward to receiving your

applications. NIHRACS is offering a 12-month contract with the option for 1+1 year renewal at NIHRACS

discretion.



NORFOLK ISLAND HEALTH AND RESIDENTIAL AGED CARE SERVICES

A holistic integrated Multi-Purpose Service (MPS) delivering safe, quality and person-centred healthcare to our community.

Norfolk Island Health and Residential Aged Care Services (NIHRACS) as it stands today was established in July

2016. The (NIHRACS) organisation became administrators for the hospital site on Norfolk Island that has

operated since the 1940’s.

The Norfolk Island Health and Residential Aged Care Service (NIHRACS) is a multi-purpose service providing

acute care including emergency services, residential aged care, and primary and community health care

services. Norfolk Island service delivery and funding arrangements From July 2016, Norfolk Island has been

integrated with mainland taxation and social security benefits. Like other Australians, Norfolk Islanders now

have access to the Medicare and the Pharmaceutical Benefit Schemes and Hospital services (on and off-island).

The history of Norfolk Island has seen a number of hospital sites and is a central part of the community and

history on the island. The first civil Hospital at Kingston was built in 1829 and was raised on old foundations

from the First Settlement. Other known Hospital sites included overtime:

• Military Hospital on Quality Row – now the Administration Building

• Number 6 Quality Row – established by Dr L.S. Duke in the 1920’s

• Miss Martha Taylor’s guesthouse in Grassy Road – used as the New Zealand Army Hospital during WWII

• Bishops Court – established by the Melanesian Mission and used until 1949

• Torrie Glen for a short time after Bishops Court 1949.

The Norfolk Island community has shown great support to

the Health Service over many years and generous

donations have provided the Mawson Units,

Physiotherapy Unit, Dental Unit, Emily Channer District

Nursing Service and St John Ambulance.

Norfolk Island is similar in size to a lot of small rural and

remote towns in Australia and has a population of

approximately 1800. Medical facilities are also similar to

those available in such towns. A Multipurpose Service,

including a General Practice Clinic, Outpatients,

Emergency Service, Acute Beds and Residential Aged Care



The Norfolk Island health facility has six inpatient adult beds and two emergency bays. NIHRACS’ facilities

include Pathology and Medical Imaging services, however some tests have to be sent to mainland Australia

for processing. There is no operating theatre. Emergency surgical patients and seriously ill patients are

evacuated to mainland Australia.

Norfolk Island Health and Residential Aged Care Services are holistic, person centred and provide many

community support groups and wellbeing activities. Weekly community newsletters keep the community

informed and activities include events such as Salsa dancing with healthy cooking classes and gardening

activities. Other Health programs include: A Staying Healthy, Living Well Program which has a mentoring

program, plus NI Active Kids Program. The Island also presents a Health and Wellbeing Expo every year.

Images clockwise: Health & Wellbeing Expo, Staying Healthy Living Well Program, Salsa Dancing & Raised Garden Beds for Seniors.



Health Services Plan & Review

KPMG conducted a review of the Health Services Plan for Norfolk Island initially in 2015 and followed with an

update in 2019. This was commissioned by the Department of Infrastructure, Transport Cities and Regional

Development.

The current 2019 plan put a business case forward for a new multipurpose health facility on the island. The

main priorities for the strategy include effective, safe, people centred, timely, integrated and efficient service.

The key considerations for the review, included a comparison of the health service with similar remote

communities under the Australasian Health Facility Guidelines. Plus, a focus on the following considerations.

• The distance from Norfolk Island to other major referral hospitals on the mainland. A medical

evacuation to Australia can take up to 16 hours before a plane can arrive to transport a patient back

to the mainland.

• The community expectations of Health Services delivered on Norfolk Island.

• The cultural and social implications for community members who have to access services on the

mainland.

• The uniqueness of Norfolk Island as an external Australian Territory which has only recently become

administered by Australia (since 2016) and as such not previously required Health Services on Norfolk

Island to be independently assessed by an external agency. Up until 2015, Norfolk Island operated as

a substantially self-governing Territory under the Norfolk Island Act 1979. The legislation represented

a mix of Commonwealth laws and those passed by elected legislative Assembly.

Please see link to the review: Norfolk Island Health Service Plan, May 2020, KPMG

Norfolk Island Demographics & Lifestyle Population size Census data shows the Norfolk Island population as 1,748. The age distribution of Norfolk

Island’s population is older on average than the combined population of the rest of Australia. Conversely, the

proportion of the Norfolk population in the 20 to 35 years age groups is well below that of the rest of Australia.

Norfolk Island Central School provides kindergarten to Year 12 classes. It is the only school on Norfolk Island.

There were 287 enrolments in 2018 and employs approximately 25 full-time equivalent teaching staff plus

nine ancillary and support staff.



The Image above represents distance from Australia and New Zealand with general flight times and pictorial representation of island

locations.

Norfolk Island lies 800 km SSE of Noumea, 1500 km east of Brisbane, 1600 km North West of Sydney and 1120

km NW of Auckland, New Zealand. The population can grow in times of peak tourism to over 2000. The climate

is sub-tropical. A paradise island that is 3455 hectares in area and 5 x 8 km in size.

Norfolk Island History Artefacts on Norfolk Island have been carbon dated to a period between 800 and 1400 AD. The location of the

islands were a great point to stop over for Polynesian explorers. Remains of houses, outdoor ovens and a

marae were excavated in the dunes behind Emily Bay, the lagoon on the island’s south west corner.

The British discovery of Norfolk Island occurred in 1744 by Capt. James Cook. He described it as paradise. It

was originally used as a penal colony. Norfolk Island is one of Australia’s oldest Territories and included on the

World Heritage List as part of the Australian Convict sites. Following this period, the island was abandoned for

a few years and then resettled by the Pitcairn descendants of the Bounty mutineers. Approximately one third

of the present population has descended from the 194 Pitcairners and their Tahitian wives who arrived on 8

June 1856.

Whaling was a vital source of income for the Islanders from 1856 onward, in many ways underpinning their

economic survival. Several commercial crops flourished at different times, including bananas, passionfruit,

beans and kentia seeds.



Norfolk’s way of life was permanently changed in 1942 when the allied airstrip was constructed to refuel

aircraft during the Pacific campaign of World War II. After the war, the airstrip was converted into a

commercial airport which ushered in the new industry of tourism.

While many Islanders are still engaged in traditional agriculture and fishing jobs, the major source of

employment is tourism. Retail, tours, attractions, charters, entertainment festivals, sporting carnivals,

accommodation properties and eateries are all focused on the visitors who come to Norfolk Island in their

thousands each year.

Norfolk Island is a well-known holiday location and the perfect escape from a demanding world. The delightful

switch to "Norfolk Time” is a popular saying that represents the slower pace in holiday mode and relaxing

nature of the culture. Tourists can experience a cruisy cafe lunch with well-known great food or many outdoor

activities such as snorkelling in Emily Bay lagoon, fishing, playing golf and generally exploring the island its

National Parks and reserves.

Norfolk Islanders speak both English and a creole language known as Norfuk, a blend of eighteenth-century

English and Tahitian. The Norfuk language is decreasing in popularity as more tourists come to the island and

more young people leave for work and study reasons. However, efforts are being made to keep it alive via

dictionaries and the renaming of some tourist attractions to their Norfuk equivalents. In 2004 an act of the

Norfolk Island Assembly made it a co-official language of the island.



MANAGER, CORPORATE, BUSINESS AND FINANCE POSITION PURPOSE

To lead the Corporate Services Team and oversee the implementation of key corporate governance reforms

within NIHRACS.

Reporting to the Manager, NIHRACS, the Manager, Corporate, Business and Finance is a member of the

NIHRACS Senior Management Team (SMT) and is responsible for leading the corporate services team to

achieve reforms in the areas of corporate governance, human resources and financial functions. The work of

the Manager, Corporate, Business and Finance will contribute to the delivery of safe, quality and patient

centred healthcare to the Norfolk Island community.

KEY DUTIES AND RESPONSIBILITIES

The Manager, Corporate, Business and Finance will be required to:

• work collegiately with the NIHRACS SMT and the Department of Infrastructure, Transport, Regional

Development and Communications (DITRDC) to address recommendations arising from the ANAO

financial statements and performance audits;

• develop key strategic plans;

• lead organisational change management;

• develop a robust framework of performance reporting that meets the requirements of NIHRACS,

DITRDC and the ANAO;

• drive the implementation of a performance framework, including performance plans and key

performance indicators for the organisation and staff; and

• lead the corporate services team to provide financial functions, including transitioning to a

contemporary Financial Management Information System (FMIS)

• ensure NIHRACS operates within a prescribed budget and expends funds in accordance with

recognised Commonwealth best practice accounting standards.

As a member of the NIHRACS SMT, the Manager, Corporate, Business and Finance is expected to be collegiate

and collaborate with other members to achieve the shared common goal of managing and leading NIHRACS

to achieve the strategic aims, manage risk and provide operational and financial surety.

View the required skills, experience and knowledge in the Position Description.



SELECTION CRITERIA

The Manager, Corporate, Business and Finance will demonstrate skill and knowledge in the following

criteria:

1. Significant experience at a senior management level including staff and budget responsibilities

2. Demonstrated ability to contribute to the corporate leadership of the organisation and work

collaboratively with the executive team

3. Demonstrated leadership and achievement in managing and motivating staff teams

4. Excellent proven financial analysis skills

5. Strong record in stakeholder engagement and relationship management

6. A strong and proven track record of achievement in a similar leadership role

7. A knowledge of modern information technology platforms and management requirements

8. Excellent people management and communication skills

Desirable

• Experience working in a health-related field

QUALIFICATIONS

The incumbent must have a:

• Tertiary qualification (to Masters level) in a financial or business related discipline is essential

• Obtain and maintain a clear National Police check clearance.

CHALLENGES

This role presents a great many challenges as well as opportunities. To succeed in this role, you must be

resilient in nature and a problem solver. Norfolk Island is remote, and as such you will be relied upon to roll

up your sleeves and do what needs to be done in to provide safe, patient centred health care to the Norfolk

Island Community. You will be an integral member of the Senior Management Team, capable of building and

forging key relationships to facilitate long term change and improvements in the Corporate Services

directorate.

REPORTING & KEY RELATIONSHIPS

The Manager, Corporate, Business and Finance reports directly to the NIHRACS Manager.

Reporting into the Manager, Corporate, Business and Finance are the Corporate Services Team that consist if

administration, finance, and hotel services staff.



KEY DATA

Staffing 10 Direct Staff

Annual Budget $13.5 million

Service Location Burnt Pine, Norfolk Island

Useful Links Role Description

Norfolk Island Health and Residential Aged Care Services

Organisation Chart

https://norfolkislandhealth.gov.nf/about/



EMPLOYMENT TERMS & CONDITIONS

REMUNERATION $150,000 plus allowances, negotiable

CLASSIFICATION N/A

PRE-EMPLOYMENT PROBITY CHECKS

Information on a person’s suitability for appointment is obtained for all appointments. Potential appointees

will be asked whether there are any reasons why they should not be appointed such as: Information on a

person’s criminal history and other associated probity checks will be sought from those candidates whose

application has progressed to shortlisting for interview.

Applicants unsure about the definition of disclosable criminal convictions or status of any criminal conviction

may wish to seek legal advice in responding to the probity check questions. (A ‘disclosable’ conviction is one

that is recorded by the court and has not been rehabilitated or spent under the Criminal Law (Rehabilitation

of Offenders) Act 1986 and, in the case of Commonwealth convictions, the Crimes Act 1914 (Commonwealth),

and does not breach the confidentiality provisions of the Youth Justice Act 1992.)



HOW TO APPLY

The closing date for applications is Friday 21 August 2020

The reference number to include in your application is H20_3454

For a confidential discussion, please contact Principal Consultant, Lynette Boerth

M: +61 (0)431 293 861

E: [email protected]

Please submit application documentation to Executive Search Coordinator, Jane Mather

T: +61 (02)9900 0113

E: [email protected]

It Is standard practice for HardyGroup to acknowledge receipt of your application no later than the next

business day. We request that if you do not receive the acknowledgement, you contact the search coordinator

listed above as soon as possible after the 24-hour business period and arrange to resend your application if

necessary.

Your application must include:

1. Completed HG Application Form

2. Cover letter addressed to the Principal Consultant;

3. A written response addressing the key selection criteria, found on page 11; and

4. An up to date copy of your Curriculum Vitae

https://hardygroupintl.com/resources/search-candidate-form.pdf



REFEREES

You will need to provide details of three (3) professional referees. To do so, complete the relevant fields in

the Candidate Profile. You should carefully consider who you select to approach to provide reference advice.

Your current manager must be included. It is customary for referee reports to be requested after interview

and if you are the preferred candidate, your permission will be requested prior to contacting your referees.

PERSONAL INFORMATION

HG complies with the Privacy Act 1988 (Cth), all applications are treated by HG in strict confidence, however

in submitting an application you are extending permission to share your application with the Selection Panel.

Personal Information will be used to assess your suitability for appointment to this Positions Health Services.

As part of the selection process, personal information will be dealt with in accordance with HG’s Privacy Policy

and the Information Privacy Act 2009.

NIHRACS position description

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POSITION TITLE: Manager, Corporate, Business and Finance

LOCATION: Norfolk Island

REPORTS TO: Manager, NIHRACS

HOURS OF WORK: Full Time, 38 Hours per Week (with reasonable

overtime)

PERIOD OF ENGAGEMENT: 30 June 2021 with the option to extend

GRADE: NIHRACS Employment Agreement

1.0 PRIMARY OBJECTIVE

To lead the Corporate Services Team and oversee the implementation of key corporate

governance reforms within NIHRACS.

Reporting to the Manager, NIHRACS, the Corporate Services Director is a member of the

NIHRACS Senior Management Team (SMT) and is responsible for leading the corporate

services team to achieve reforms in the areas of corporate governance, human resources

and financial functions. The work of the Corporate Services Director will contribute to the

delivery of safe, quality and patient centred healthcare to the Norfolk Island community.

The Corporate Services Director will be required to:

• work collegiately with the NIHRACS SMT and the Department of Infrastructure,

Transport, Regional Development and Communications (DITCRD) to address

recommendations arising from the ANAO financial statements and performance audits;

• work with the corporate services team to develop key strategic plans;

• lead organisational change management;

• drive the implementation of a performance framework, including performance plans and

key performance indicators for the organisation and staff; and

• lead the corporate services team to provide financial functions, including transitioning to a

contemporary Financial Management Information System (FIMS).

As a member of the NIHRACS SMT, the Corporate Services Director is expected to be collegiate and collaborate with other members to achieve the shared common goal of managing and leading NIHRACS to achieve the strategic aims, manage risk and provide operational and financial surety.

This means that whilst retaining primary responsibility for their divisional area, the Corporate Services Director will involve other team members in decision making particularly where there is cross functional impact or when the decision is of organisational wide interest. They will recognise the experience and particular skills of other team members and to seek leverage these so as to achieve the best outcome. They will respectfully put forward an informed and robust argument, but will support team decisions through actions and communication.

2.0 ORGANISATIONAL ENVIRONMENT

The Norfolk Island Health and Residential Aged Care Service (NIHRACS) is a holistic

integrated Multi-Purpose Service (MPS) that delivers safe, quality and patient centred


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healthcare to the Norfolk Island community. NIHRACS is the sole health care provider for the

remote Norfolk Island community.

In light of the complex and unique nature of NIHRACS, the transition to a modern health

service in line with Australian standards has and will continue to be an ongoing process.

The environment in which the position holder will operate is diverse and dynamic and

requires a professional that is flexible and adaptable.

3.0 DUTIES AND RESPONSIBILITIES

3.1 Strategic and business planning

3.1.1 Lead the development and implementation of organisation wide strategic and

annual business plans, (with an emphasis on developing strategic plans including

workforce planning, and communications and engagement plan, enhancing

financial processes and reporting, contract management, procurement,

information technology, risk management strategies and business development

opportunities).

3.1.2 Manage and administer the Corporate Services team to lead and drive business

planning, quality delivery, efficiencies, and financial viability.

3.1.3 Develop strategic advice, in consultation with the Manager and Executive team,

with reference to the organisation’s key functions and sustainability.

3.1.4 Lead organisation wide projects and ensure that key strategic goals and

milestones are achieved.

3.1.5 Identify and work with the Manager and NIHRACS SMT to implement business

opportunities and growth strategies.

3.1.6 Coordinate and lead the development of reports to the Executive team and

provide leadership on organisational performance against the strategic plan and

ongoing service performance.

3.1.7 Monitor and drive the development of policies and procedures for use at site level

to create efficiencies and support business initiatives.

3.1.8 Manage strategic projects, as directed by the Manager.

3.1.9 Implement a working with children check process.

3.2 Financial Management and Reporting

3.2.1 Oversee and manage the annual budget cycle and budget preparation.

3.2.2 Ensure the adequacy and soundness of the organisations financial structure

and processes to ensure the efficient delivery of financial functions.

3.2.3 Monitor the performance of the organisation and report major variance in the

monthly management financial report and oversee the preparation of the monthly

management (including site specific) financial report.

3.2.4 Review financial performance of all areas of the business and projects with the

executive on a monthly basis.

3.2.5 Support and contribute to the development and understanding of the site based

Administration Support Officers.


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3.2.6 Assist in the enhancement of new finance and IT systems and tools, including

input into design, testing and commissioning of reporting functions, to create

cost efficiencies and value for investment.

3.3 Statutory Reporting

3.3.1 Ensure the reporting practices within NIHRACS complies with all legislated

corporate governance policies and practices.

3.3.2 Ensure the statutory financial statements comply with applicable accounting

standards.

3.3.3 Ensure all requirements of the quarterly Business Activity Statement are met;

including reporting of all taxation obligations.

3.4 Commercial

3.4.1 Oversight of financial analysis and provision of advice to inform business cases

and immediate and future commercial strategies.

3.4.2 Provision of accurate information to the Manager and Executive team to support

informed commercial decisions and achievement of targeted outcomes.

3.4.3 Coordinate responses to (or instigate as required) Health Service

Changes/Notices.

3.4.4 Support bid development processes to ensure due commercial consideration is

demonstrated prior to agreements being reached.

3.4.5 Ensure the efficient utilisation of existing resources and preferred suppliers.

3.4.6 Oversee the commercial arrangements and management of the vehicle fleet.

3.4.7 Oversee the commercial arrangements and management of the insurance

requirements.

3.5 Contract and Sub-contract Management

3.5.1 Manage commercial and financial stakeholder engagement.

3.5.2 Provide oversight of contract compliance and sub-contracting management, to

ensure all commercial and financial contractual obligations are met and

delivered.

3.5.3 Monitor the finance team to ensure timely and accurate preparation of monthly

reports and prepare any ad-hoc reports as required.

3.6 Procurement

3.6.1 Supervise and monitor the approval process for purchase orders and the maintenance of a register of purchase requisitions across all sites.

3.6.2 Source, negotiate and prepare preferred supplier agreements for Vendors that

meet with contractual requirements and business needs.

3.6.3 Ensure that documented purchasing procedures and relationships are in place

that maximise the ability for Corporate Services to provide efficient and cost

effective supplies and services to the organisation.

3.7 Information Technology


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3.7.1 Manage the IT services and assets of the organisation including management

of the IT service agreement with IT service providers.

3.7.2 Support the development of a suite of business management reports and

information which contribute to improving effectiveness and efficiency, and

demonstrates innovative practices.

3.7.3 Guide the development of organisational capacity to provide information to a

range of stakeholders through a variety of platforms.

3.8 Risk Management

3.8.1 Actively manage risks by systematically identifying, analysing, evaluating and treating risks that may impact on the business and project objectives.

3.8.2 Ensure the effective and efficient management of complaints, incident reporting

(including medico-legal), and drugs and poison licencing requirements to meet

contract compliance obligations.

3.8.3 Oversight and delivery of compliance and reporting obligations to the client.

3.8.4 Promptly communicate risks identified and monitor, review and consult with the

Manager and NIHRACS SMT.

3.8.5 Responsible for the development and maintenance and monitoring of the risk

management policies and procedures for the organisation

3.8.6 Ensure the maintenance of full insurance of the organisation’s activities.

3.9 Staff Development

3.9.1 Develop and encourage effective communication with and between staff.

3.9.2 Facilitate staff meetings and be available for consultation with staff.

3.9.3 Identify and respond to the educational and development requirements within

NIHRACS.

3.9.4 Conduct annual performance appraisals of staff in accordance with workforce

policies.

3.9.5 Attend relevant training, seminars and workshops.

4.0 Client Relations

4.1 Develop and maintain a strong and professional relationship with clients.

5.0 KEY SELECTION CRITERIA

• Significant experience at a senior management level including staff and budget

responsibilities

• Demonstrated ability to contribute to the corporate leadership of the organisation and work collaboratively with the executive team

• Demonstrated leadership and achievement in managing and motivating staff teams

• Excellent proven financial analysis skills

• Strong record in stakeholder engagement and relationship management

• A strong and proven track record of achievement in a similar leadership role


5

• A knowledge of modern information technology platforms and management

requirements

• Excellent people management and communication skills

Essential

• Tertiary qualification (to Masters level) in a financial or business related discipline is

essential

• Obtain and maintain a clear National Police check clearance.

Desirable

• Experience working in a health related field

Allowances:

This role may attract a living away from home allowance, accommodation, motor vehicle, and

return airfares between Norfolk Island and mainland Australia.

Superannuation will be paid at the rate of 9.5 per cent of the Manager, Corporate, Business

and Finance’s salary.


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KEY PERFORMANCE INDICATORS

The performance of the Corporate Services Director will be assessed against the following

criteria:

Key deliverables

• complete NIHRACS transition to contemporary FIMS over a 12 month period;

• NIHRACS achieves accreditation under National Safety and Quality Health Care

Service Standards – 12-24 months;

• implementation of key corporate governance reforms from NIHRACS Governance

Arrangements Report (Paxton Partners) – 12 months;

Strategic and business planning

• short, medium and long term strategic and business planning is developed and

accepted by the Executive Management Team;

• preparation of annual corporate/business plan that outlines the purpose and

alignment to organisational goals;

• preparation of an annual report;

• development of a health service/ clinical service plan;

• a strategy to implement and transition to a contemporary FMIS;

Workforce management and culture

• developing an overarching human resource strategy that includes a workforce plan,

communications strategy and procedures;

• updating the NIHRACS code of conduct;

• driving and engaging with measures that support positive workplace culture;

Financial management, reporting and internal controls

• managing the corporate services team to provide general ledger / financial and

reporting systems;

• the provision of reports to the Manager;

• the development of strategic management plans and policies for assets, revenue,

procurement;

• provision of sound cash, inventory and budget management;

• overseeing internal control of financial transactions and commitments, including

segregation of duties.

Performance reporting

• develop key performance indicators and targets for NIHRACS’ reporting

requirements;

• develop a performance reporting process and structure;

• reporting is underpinned by information systems and robust data;

• compliance reporting meets external requirements;

Risk management

• risks are identified and managed appropriately;

• quality and safety governance requirements are met, including workplace safety;

• accurate and timely quality and safety reporting is provided;


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• plans are developed for emergency management, business continuity and disaster

recovery.

Current structure

Health Service Manager(1.0 FTE)

Manager Support Team(1.0 FTE)

Business & Clinical Support(1.0 FTE)

Project Support Officer(1.0 FTE)

Telehealth Project Coordinator(1.0 FTE)

Quality & Safety Officer(1.0 FTE)

Social Worker (1.0 FTE)

Principal Workforce Consultant (1.0 FTE)

Patient Flow Nurse (1.0 FTE)

Nurse Unit Manger (1.0 FTE)

Nurse Educator (1.0 FTE)

Safety & Quality Manager (0.4 FTE)

Registered Nurse (9.2 FTE)

Enrolled Nurse (1.0 FTE)

Assistant in Nursing (3.6 FTE)

Recreation & Lifestyle Officer (0.7 FTE)

GP Practice Manager(1.0 FTE)

GP Clinic Nurse(1.0 FTE)

Administration Officer(1.2 FTE)

Chronic Disease Nurse(0.6 FTE)

General Practitioner(3.2 FTE)

Cook(1.6 FTE)

Tray Service(0.53 FTE)

Cleaner(2.0 FTE)

Maintenance Officer(1.0 FTE)

Laundry Officer(1.3 FTE)

Business Manager(1.0 FTE)

Payroll & Debt Recovery(1.0 FTE)

Debtors & Stores(0.6 FTE)

Accounts Payable(1.0 FTE)

Exec Assistant to HSM(1.0 FTE)


IT Manager(1.0 FTE)

Medical Superintendent(0.1 FTE)

Dentist(1.0 FTE)

Dental Assistant(1.75 FTE)

Medical Scientist(1.0 FTE)

Phlebotomist(0.25 FTE)

Physiotherapist(1.0 FTE)

Therapy Assistant(0.4 FTE)

Radiographer(0.63 FTE)

Dietician(0.1 FTE)

Health & Wellbeing Officer(0.9 FTE)

Social Worker(1.0 FTE)

Psychologist(1.0 FTE)

SESLHD

NIHRACS

Pharmacist(0.4 FTE)

Potential future state

Health Service ManagerManager Support Team

(1.0 FTE)

Business & Clinical Support(1.0 FTE)

Project Support Officer(1.0 FTE)

Telehealth Project Coordinator(1.0 FTE)

Quality & Safety Officer(1.0 FTE)

Social Worker (1.0 FTE)

Principal Workforce Consultant (1.0 FTE)

Patient Flow Nurse (1.0 FTE)

Nurse Unit Manger (1.0 FTE)

Nurse Educator (1.0 FTE)

Safety & Quality Manager (0.4 FTE)

Registered Nurse (9.2 FTE)

Enrolled Nurse (1.0 FTE)

Assistant in Nursing (3.6 FTE)

Recreation & Lifestyle Officer (0.7 FTE)

GP Practice Manager

GP Clinic Nurse(1.0 FTE)


Chronic Disease Nurse(0.6 FTE)

General Practitioner(3.2 FTE)

Cook(1.6 FTE)

Tray Service(0.53 FTE)

Cleaner(2.0 FTE)

Maintenance Officer(1.0 FTE)

Laundry Officer(1.3 FTE)

Business Manager(1.0 FTE)

Payroll & Debt Recovery(1.0 FTE)

Debtors & Stores(0.6 FTE)

Accounts Payable(1.0 FTE)

Exec Assistant to HSM


IT Manager(1.0 FTE)

Medical Superintendent(0.1 FTE)

Dentist(1.0 FTE)

Dental Assistant(1.75 FTE)

Medical Scientist(1.0 FTE)

Phlebotomist(0.25 FTE)

Physiotherapist(1.0 FTE)

Therapy Assistant(0.4 FTE)

Radiographer(0.63 FTE)

Dietician(0.1 FTE)

Health & Wellbeing Officer(0.9 FTE)

Social Worker(1.0 FTE)

Psychologist(1.0 FTE)

SESLHD

NIHRACS

Pharmacist(0.4 FTE)

Accreditation Project

Corporate Project

(1.0 FTE)

(1.0 FTE)

(1.0 FTE)

MANAGER, CORPORATE, BUSINESS AND FINANCE NORFOLK … · The Manager, Corporate, Business and...

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