Management Game m

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    Non - Zero

    Sum Game

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    To become aware of non-zero-sum game situations, asmost of the times in our everyday lives we are relatedto one another in a non-zero-sum manner.

    To experience the processes of competition &collaboration.

    To provide an insight to participants in the functional& dysfunctional roles of competition & collaboration.

    To be aware of & experience process of developmentof collaboration & factors contributing to it

    To experience the process of influencing & dynamicsof negotiating.

    -

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    RULES OF THE GAMEEach team has two cards,

    KING and QUEEN.

    Each time they send one

    card to WORLD BANKMANAGER.

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    CONDITION-1

    EACH LOSES 1 LAKH

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    KINGS TEAM = EACH TEAMS GAINS 1 LAKHQUEEN TEAM = EACH TEAM LOSE 3 LAKH

    CONDITIONS-2

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    KINGS TEAM = EACH TEAM GAINS 2 LAKHSQUEEN TEAM = EACH TEAM LOSE 2 LAKHS

    CONDITIONS-3

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    KINGS TEAM = EACH TEAM GAINS 3 LAKH

    QUEEN TEAM = EACH TEAM LOSE 1 LAKH

    CONDITION - 4

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    QUEEN TEAM = EACH TEAM GAINS 1 LAKH

    CONDITIONS-5

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    Four Kings minus Rs One Lakh

    Three Kings plus Rs One Lakh

    One Queen minus Rs Three Lakh

    Two Kings plus Rs Two Lakhs

    Two Queens minus Rs Two Lakhs

    One King plus Rs Three Lakhs

    Three Queens minus Rs One Lakh

    Four Queens plus Rs One Lakh

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    Colaboration

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    Im O K, Youre O KWin / Win

    Im O K,Youre not O KWin / Lose

    Im not O K, Youre O K

    Lose / Win

    Im not O K, Youre not O K

    Lose / Lose

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    BEHAVIOURAL DYNAMICS IN

    ORGANISATIONS

    Life Positions

    People Take

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    The four basic types

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    1. "I'm OK; You're OK"

    C ti d

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    This is the only healthy attitude.

    The "adult" must be realistic,aware & tolerant but in control

    of the "child" & the "parent."

    A person with such anorientation feels positive;

    the are winners

    Continued

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    High self esteem

    Respects others

    Self-confident

    Non defensiveAccepts positive feedback

    Seeks win-win solutions

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    2. "I'm not OK; You're OK

    Continued

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    This is the position we all begin in. Our lifeis sustained by others, so they are OK.

    When young, we are weak & unable todo things others can do, so we feel

    "not OK." If we are repeatedly putdown, or if we become severe self-critics we take the "I'm not OK"

    attitude with us throughout life.We run a risk of being anxious,depressed, passive & in general,

    a loser.

    Continued

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    Low self esteem

    Unassertive

    Worrisome

    Assumes own fault

    Difficulty accepting

    Positive feedback

    3 "I' OK Y ' OK

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    3. "I'm OK; You're not OK

    Continued

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    This is a self-centered, self-servingposition. If parents are harsh, inconsistentor irrational, one learns that others areuncaring or unsupportive, i.e. "not OK."

    Such person certainly feels he is betterthan others. They are likely to bedistrustful, & unconcerned with helpingothers (who are no good).

    They take from others without feelingguilty; they insult others; they avoidothers.

    Continued

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    High self esteem

    Overbearing

    Bossy

    Impatient

    Hostile

    Task-oriented

    4 "I' OK Y ' OK

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    4. "I'm not OK; You're not OK

    Continued

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    This is the most futile & helplessposition of all.

    There is no way to turn for help;others won't help & you can't.

    Nothing seems worthwhile.This is an unhappy state of affairs& in the extreme, such person'sonly recourse may be to withdraw

    into the utter hopelessness of

    depression or insanity.

    Continued

    Th Ok C l I A N t h ll

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    The Ok Corral In A Nutshell

    I'M NOT OK - YOU'RE OK"I wish I could do that as well as you do

    I'M NOT OK - YOU'RE NOT OK

    "Oh this is terrible - we'll never make it"I'M OK - YOU'RE NOT OK

    "You're not doing that it - let me show you"

    I'M OK - YOU'RE OK

    "Hey, we're making good progress now"

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    Be A Winner In Life

    Choose...

    Im Ok . Youre Ok

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    WHAT MAKES YOUR LIFE 100% ?

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    WHAT MAKES YOUR LIFE 100% ?

    A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

    1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26

    A T T I T U D E

    1 20 20 9 20 21 4 5

    K N O W L E D G E11 14 15 23 12 5 4 7 5

    H A R D W O R K

    8 1 12 4 23 15 18 11

    S K I L L S

    19 11 9 12 12 19 =

    =

    =

    =

    82

    96

    98

    100

    Let each alphabet have a value equal to its

    sequence of the alphabetical order:

    ATTITUDE CONTRIBUTES TO SUCCESS

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    ATTITUDE CONTRIBUTES TO SUCCESS

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    ATTITUDE IS A LITTLE THINGTHAT MAKE A BIG DIFFERENCE-WINSTONCHURCHILL

    GODS WILL IS NOT ANITINERARY,BUT AN ATTITUDE

    -ANDREW DHUSE

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    MEANINGAttitudes are evaluativestatements

    either favorable orunfavorable concerningobjects, people or eventsThey reflect how one feels

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    TYPES OF ATTITUDESThere are 2 types ofindividual attitudes

    Positive Attitude (Optimistic)Negative Attitude (Pessimistic)

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    POSITIVE ATTITUDEOptimism is crucial to creating agood life for yourself. No matterwhat has happened in the past,

    future is yours to influenceThere is a connection betweeneffort you make today & success

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    NEGATIVE ATTITUDE Leads to following points Creates an unpleasing environment athome, at work & becomes a liability tosociety Passes negative behavior to others Resentment A purposeless life ill health High stress level for themselves & others

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    BENEFITS OF POSITIVE ATTITUDE INDIVIDUAL BENEFITSMakes for a pleasing personality Is energizing Increases your enjoyment of life Inspires others around you Helps you become a contributing

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    Factors that determine our attitude

    Environment

    Experience

    Education

    A i d

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    Attitudes Attitudes have three components:

    Cognitive component of an attitudeis opinion or belief segment ofattitude

    Affective component is emotion or

    feeling segment of an attitude.

    Behavioral component is intention tobehave in a certain way towardssomeone or something.

    C i i Di

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    Cognitive Dissonance

    is a conflict

    between two valuesor

    between values &

    behavior Attitudes

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    AttitudesSources of Attitudes:

    Acquired from parents,teachers& peer groups.

    There are geneticpredispositions.

    Observations, attitudes thatwe imitateAttitudes are less stable than

    values

    J b R l d A i d

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    Job-Related Attitudes

    Job involvement Extent that person identifies with job

    Organizational commitment

    Extent that person identifies withorganization.

    This is a great predictor for turnover.

    Job satisfaction

    Persons general attitude toward work.

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    R p n t J b Di ti f ti n

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    Responses to Job Dissatisfaction

    Active

    Passive

    ConstructiveDestructive

    Loyalty

    Exit

    Neglect

    Voice

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    Attit d P i t # 1

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    Attitude Point # 1

    It is our attitude that tells theworld what we expect in

    return. A cheerful expectantattitude communicates to

    everyone we come in contact

    with that we EXPECT THEBEST in our dealings.

    A i d P i # 2

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    Attitude Point # 2

    It is our attitude toward lifethat determines lifesattitude toward us.A simple cause & effect.

    Attitude toward others that

    determines others attitudetoward you

    Attit d P i t # 3

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    Attitude Point # 3

    To achieve & find the life youwant, you must think, act, talk, &

    conduct yourself as would the

    person you want to become.

    Eg, if one wants to be successful,

    he must think, act, talk & conducthimself as would a successful

    person.

    A i d P i # 4

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    Attitude Point # 4

    Higher you rise in any orgn.of value, greater the

    attitude you will find.Great attitude is not result of

    success; rathersuccess is result of greatattitude.

    THE ICEBERG

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    THE ICEBERGHOW MUCH DO YOU SEE OF AN ICEBERG?

    THE ICEBERG

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    THE ICEBERG

    ONLY 10% OFANY ICEBERG

    IS VISIBLE.REMAINING

    90% ISBELOW SEA

    LEVEL

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    Iceberg phenomena is

    also applicable on

    human beings

    THE ICEBERG

    THE ICEBERG

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    THE ICEBERG

    SEA LEVEL

    KNOWLEDGE

    &

    SKILLS

    ATTITUDE

    UNKNOWNTO OTHERS

    KNOWN

    TO OTHERS

    THE ICEBERG

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    THE ICEBERG

    SEA LEVELBEHAVIOR

    ATTITUDE

    KNOWN

    TO OTHERS

    UNKNOWN

    TO OTHERS

    Positive Attitude

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    Positive AttitudePositive thought is the seed of a

    positive result

    Whether glass is half-full or half-empty, depends on attitude of person

    looking at it

    Positive attitude is not a destination.

    It is a way of lifePositive thinker sees the invisible,feels the intangible & achieves the

    impossible

    Positive Attitude

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    Positive Attitude

    Positive attitude is a magnet forpositive results.

    Life is a reflection of our attitudes

    Sooner or later, those who win are

    those who think they can.

    A creative attitude is the fuel ofprogress & growth.

    Either I find a way, or I will make one

    CONSEQUENCES OF

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    CONSEQUENCES OF

    NEGATIVE ATTITUDE

    Bitterness

    Resentment Purposeless life

    ILL health

    High stress level How to recognize people with

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    How to recognize people with

    positive AttitudeThey have the following traits

    Caring

    Confident

    Patient

    Humble

    High Expectations of self &

    others

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    "If you don't like something,change it.

    If you can't change it,Change the way you thinkabout it!"

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    CHANGING ATTITUDE

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    STEPS TO CHANGE ATTITUDEChange focus, look for the positive

    Make a habit of doing it nowDevelop an attitude of gratitude

    Get into continuous education programBuild a positive self-esteemStay away from negative influenceLearn to like things that are to be done

    Start your day with something positive

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