Managed Services: Identifying the Major Service Delivery Models
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Transcript of Managed Services: Identifying the Major Service Delivery Models
Managed Services
Identifying the Major Services Delivery Models
http://www.oneneck.com
Managed Services
• Today’s common hosting and managed services solutions come in several different flavors.
• Names may slightly vary from one provider but the typical service models are almost the same.
• Companies managing in-house IT operations need to carefully analyze their current situation against the many external options to improve performance and lower costs.
http://www.oneneck.com
Managed Services
The different common hosting and managed service solutions are:
• Remote Managed Services• Infrastructure Hosting• Application Managed Services• Full Managed Services
http://www.oneneck.com
Managed Services
Remote Manage Services• This type of service all or part of your
infrastructure be managed remotely by a vendor.
• All your hardware and software remain at your premises while the vendor monitors and controls the devices from their location.
http://www.oneneck.com
Managed Services
Infrastructure Hosting• This type of hosting can include a turnkey IT
solution on a vendor’s infrastructure or use your own existing infrastructure in the vendor’s data center.
• Typical services include 24/7 support, infrastructure management, operating system administration and disaster recovery.
http://www.oneneck.com
Managed Services
Application Managed Services• Basically, this service model involves the
vendor managing all your environment up through your application layer.
• Application Management can be added to either remote services or infrastructure hosting.
http://www.oneneck.com
Managed Services
Full Managed Services• This involves the company outsourcing all of
their IT functions to third-party service provider.
• This allows company executives and IT managers to focus on developing strategies based on business objectives and the IT strategies are executed by the outsourcing vendor.
http://www.oneneck.com
Managed Services
The Impact of Using Managed Services• Companies can benefit from a centralized and
comprehensive solution; off-load day-to-day focus of managing IT operations to a third-party expert.
• They can have guaranteed levels of service from their vendor, even during a disaster.
• Companies will have centralized operations, optimized performance, reduced risk and predictable costs.
http://www.oneneck.com
About the Author
• Chuck Vermillion is CEO and founder of OneNeck IT Services, a leading provider of hosted application management and managed services since 1997. For more information about Dynamics AX Management, visit http://www.oneneck.com/Solutions.aspx today.
http://www.oneneck.com