Managed Cloud Hosting Services - ERPA · Hosting Services Overview ERPA offers customer focused...

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© ERPA Group 425 Metro Place N Suite 510, Dublin, OH 43017 www.ERPAgroup.com dba ERP Analysts, Inc. Managed Cloud Hosting Services Overview ERPA offers customer focused Managed Cloud Hosting Services that are flexible, highly available, secure, and scal- able. We help businesses grow and create competitive ad- vantage by increasing productivity, reducing IT costs, and scaling workloads as needed. How to Know if ERPA Managed Cloud Hosting is the Right Solution for You If your answer is “yes” to any of the following questions, ERPA Managed Hosting would benefit your organization. Financial Challenges Do you want to reduce operational expenses? Would you like to have predictable monthly operating system? Current Systems Challenges Do your current systems lack flexibility, scalability and advanced technology? Are your current systems expensive to own and oper- ate? Do your current systems use outdated technology or lack user friendliness? Has your business changed in a way that requires a system change to support new business processes? Infrastructure Challenges Are you behind schedule applying software patches? Are you unable to replace your hardware every 3 years, due to cost or data center limitations? Have you purchased expensive hardware but only uti- lize the maximum processing capacity less than 40% of the time? Are you looking for monitoring tools and software to proactively monitor your processes? Do you require high availability architecture or load balancing? Do you need disaster recovery? Use your updated PeopleSoft applications with the customiza- tions that provide unique competitive differentiators to your organization We maintain your existing integrations and add more as needed We keep you informed of new features and recommend upgrades that are right for your business Total Cost of Ownership is lower due to our scale and efficiency Predictable monthly expenses Qualified IT resources available to provide system support whenever you need them High coverage, high availability Systems will never be out of date- hardware and software up- dates are included SOX-compliant Security Administration and SLA for security coverage Benefits of ERPA Managed Cloud Hosting Your PeopleSoft Systems – in the Cloud, Fully Managed Increased Return on Investment Personnel Challenges Is it difficult for you to find IT talent for your old systems? Would you rather not hire and train new staff on old technology? Do you lack the internal resources and skills to maintain the systems? Is it the same person who configures, tests and verifies, also the end user? Do you have a designated Security Administra- tor who is underutilized? Do you have a Software Developer on staff who is underutilized? dba ERP Analysts, Inc.

Transcript of Managed Cloud Hosting Services - ERPA · Hosting Services Overview ERPA offers customer focused...

Page 1: Managed Cloud Hosting Services - ERPA · Hosting Services Overview ERPA offers customer focused Managed Cloud Hosting Services that are flexible, highly available, secure, and scal-able.

© ERPA Group 425 Metro Place N Suite 510, Dublin, OH 43017 www.ERPAgroup.com

dba ERP Analysts, Inc.

Managed Cloud Hosting Services

Overview

ERPA offers customer focused Managed Cloud Hosting Services that are flexible, highly available, secure, and scal-able. We help businesses grow and create competitive ad-vantage by increasing productivity, reducing IT costs, and scaling workloads as needed.

How to Know if ERPA Managed Cloud Hosting is the Right Solution for You

If your answer is “yes” to any of the following questions, ERPA Managed Hosting would benefit your organization.

Financial Challenges• Do you want to reduce operational expenses?• Would you like to have predictable monthly operating

system?

Current Systems Challenges• Do your current systems lack flexibility, scalability and

advanced technology?• Are your current systems expensive to own and oper-

ate?• Do your current systems use outdated technology or

lack user friendliness?• Has your business changed in a way that requires a

system change to support new business processes?

Infrastructure Challenges• Are you behind schedule applying software patches?• Are you unable to replace your hardware every 3

years, due to cost or data center limitations?• Have you purchased expensive hardware but only uti-

lize the maximum processing capacity less than 40% of the time?

• Are you looking for monitoring tools and software to proactively monitor your processes?

• Do you require high availability architecture or load balancing?

• Do you need disaster recovery?

Use your updated PeopleSoft applications with the customiza-tions that provide unique competitive differentiators to your organization

We maintain your existing integrations and add more as needed

We keep you informed of new features and recommend upgrades that are right for your business

Total Cost of Ownership is lower due to our scale and efficiency

Predictable monthly expenses

Qualified IT resources available to provide system support whenever you need them

High coverage, high availability

Systems will never be out of date- hardware and software up-dates are included

SOX-compliant Security Administration and SLA for security coverage

Benefits of ERPA Managed Cloud Hosting

Your PeopleSoft Systems – in the Cloud, Fully Managed

Increased Return on Investment

Personnel Challenges• Is it difficult for you to find IT talent for your old

systems?• Would you rather not hire and train new staff on

old technology?• Do you lack the internal resources and skills to

maintain the systems?• Is it the same person who configures, tests and

verifies, also the end user?• Do you have a designated Security Administra-

tor who is underutilized?• Do you have a Software Developer on staff who

is underutilized?

dba ERP Analysts, Inc.

Page 2: Managed Cloud Hosting Services - ERPA · Hosting Services Overview ERPA offers customer focused Managed Cloud Hosting Services that are flexible, highly available, secure, and scal-able.

© ERPA Group 425 Metro Place N Suite 510, Dublin, OH 43017 www.ERPAgroup.com

dba ERP Analysts, Inc.

You Can Rely on ERPA Managed Hosting

Hybrid Solutions AvailableSoftware can be hosted to meet your needs, with some sys-tems hosted onsite and others in cloud infrastructure.

Reliable SupportYour applications are maintained by a team of highly skilled, certified experts, eliminating the risk of a single point of failure or resource dependency backed by our service level agreements.

Dedicated Primary Point of ContactAssigned to you for the duration of the contract, this key resource ensures you get the best out of your ERPA Managed Support Services relationship, and that service requests are prioritized and resolved quickly.

Pay As You UseHardware is scaled up and down based on peak usage. Our Managed Services add break-fix support or applica-tion development services based on usage.

24/7 Proactive Monitoring Our certified support team proactively monitors the system through application monitoring, load monitoring and security monitoring to proactively identify and resolve issues ahead of any potential impact.

Always Updated infrastructureApplications will always be on the leading hardware with-out the cost of new hardware procurement or additional capital expense based on application changes.

Streamlined Application Upgrades and Compliance Up-datesOur proven methodologies make application upgrades simple. We offer streamlined application updates such as Payroll Tax and AP 1099 updates.

Environment Sizing and Auto-Scaling On DemandEnvironments are sized for normal loads and capable of automatic scaling to accommodate peak usage, such as month end and open enrollment.

The Skillsets You Need When You Need ThemYou always have the right skills available when you need them: expert developers, analysts and functional resourc-es.

Trusted Advisors Keep You In the KnowWe are your Trusted Advisors to keep you informed of new features, updates and reports - we make recommenda-tions appropriate for your needs.

Use More, Save MoreAdditional hardware and applications can be added to re-ceive additional discounts.

Service Silver Gold PlatinumApplication Hosting

Database Management and Maintenance

PIA Management and Maintenance

Environment Creation and Refreshes

Project and Code Migra-tion

Security Patches (CPU)

Performance Tuning

Proactive PIA and Data-base Monitoring

Batch Monitoring and Support

Application Development

Application Support (Break-Fix)

Two Factor Authentication

Database Patches

1099 Updates

Tax Updates

PeopleSoft Application PUM Updates

PeopleTools Patches

PeopleTools Upgrade

PS Access Firewall

Cost OptimizationWe optimize hardware configurations and services based on your application requirements.

Always SecureBy providing full-scale support and communications, you can focus on your primary mission while knowing that your cloud or hosted infrastructure is secure and per-forming to fulfill that mission. We architect, deploy, and manage secure cloud and hosted solutions.

High AvailabilityApplications are designed with high availability to meet SLA requirements.

Always Updated SoftwarePreventative maintenance ensures that OS, application, middleware and database patches are applied as recom-mended by the vendor. Preventative maintenance periods are scheduled at each customer’s convenience.To learn more about how our Managed Hosting Services can benefit your organization, contact us at +1-614-718-9222 or [email protected]