www.w i l l i amb lue .edu.auWilliam Blue

COURSE INFORMATION

Advanced Diploma of Hospitality (Hotel Managment) SIT60313

Begin a Hotel Management Career through practical, hands-on learning.

As a hotel manager you are responsible for the day to day management of a hotel and its staff, and also for planning, organising and directing all hotel services. These include Front of House (Reception, Concierge and Reservations), Food and Beverage Operations and the Rooms Division. You will set the example for staff to deliver a standard of service and presentation that meets the guests’ needs and expectations.

Gain the specialist skills you need to have a dynamic career in Hotel Management and graduate with an industry recognised, respected qualification.

Career Outcomes:Some of the possible career outcomes for a graduate of the Advanced Diploma of Hospitality (Hotel Management) are:

» Food and Beverage Manager » Rooms Division Manager » Cafe owner or manager » Area Manager or Operations Manager » Executive Housekeeper

Advanced Diploma > Degree PathwayGraduates of the Advanced Diploma of Hospitality (Hotel Management) SIT60313will receive course credits to pathway into William Blue’s Bachelor of Business programs, which means you could graduate with a degree in just one extra year of study.

Advanced Diploma of Hospitality (Hotel Management) (SIT60313)

STUDENTS WILL GRADUATE WITH THEIR OWN NETWORK OF EMPLOYERS, ENTREPRENEURS AND MENTORS.

Everyone is connected.

Everyone can change their world.

STUDENTS CAN UNCOVER GLOBAL OPPORTUNITIES AND NETWORKS FROM OVER 80 UNIVERSITIES AROUND THE WORLD.

Everyone is global.

STUDENTS CHOOSE HOW AND WHEN THEY LEARN. THEY ARE IN CONTROL TO CREATE THE LEARNING EXPERIENCE THEY WANT.

Everyone is unique.

Our Promises

THINK EDUCATION AND WILLIAM BLUE COLLEGE HAVE ONE PURPOSE; EMPLOYABILITY. TO DELIVER EMPLOYABILITY WE PROMISE:

WILLIAM BLUE BRINGS A FRESH, MODERN, CAREER-FOCUSED PERSPECTIVE TO HOSPITALITY MANAGEMENT.

Think Education is part of Laureate International Universities, a leading international network of quality, innovative institutions of higher education, comprised of 80 universities across 29 countries. Think Educations’ association with Laureate International Universities gives you the opportunity to leverage the network of over 1,000,000 students around the world.

ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313)

Full-time – Year 2

Subject & units of competency

Trimester 4 Trimester 5 Trimester 5

Hospitality Workplace Relations BSBHRM604A Manage employee relationsSITXHRM503 Monitor staff performance

Industry Placement 2BSBFIM601A Manage financesSITXFIN601 Manage physical assetsBSBHRM604A Manage employee relations

Industry Placement 2BSBFIM601A Manage financesSITXFIN601 Manage physical assetsBSBHRM604A Manage employee relationsFacilities and Design Management (FOL)

SITXFIN601 Manage physical assets

Strategic Business ManagementBSBFIM601A Manage financesBSBMGT617A Develop and implement a business plan

Kitchen Operations 4SITXFSA401 Develop and implement a food safety program

Industry Placement 1BSBFIM601A Manage financesSITXFIN601 Manage physical assetsBSBHRM604A Manage employee relations

Course overview Study patterns & subjects

ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313)

Study Options Domestic Australian students

Full-time On-campus Blended Delivery Part time options available upon request

Study Options International students Full-time On Campus

Start Dates

2016 Intake Dates22nd February4th April6th June18th July19th September31st October

Course LengthFull-time: 2 yearsPart-time: Options available on request

Entry RequirementsDomestic Australian students

A completed Australian secondary educationqualification or equivalent; ORUndertake Language, Literacy and Numeracy (LLN)testing and demonstrate competency at exit level 3 inthe Australian Core Skills Framework (ACSF) in bothreading and numeracy.

Entry Requirements International students

Require an IELTS 5.5 with no skills band less than 5.0

Course study requirements

Full-time: Timetabled 20 Hours per week, plus 10 hours per week of self-directed studyPart-time Options available upon request

Payment Options VET FEE HELP is available for this course for eligible domestic students.

Location Sydney Campus Delivered byThink: Colleges Pty Ltd trading as William Blue College of Hospitality Management

Accrediting body ASQA CRICOS code 080902K

Training Package details: training.gov.au/Training/Details/SIT60313

Full-time - Year 1

Subject & units of competency

Trimester 1 Trimester 2 Trimester 3

Fundamentals of HRM SITXMGT401 Monitor work operationsSITXHRM401 Roster staffSITXHRM501 Recruit, select and induct staff

Leadership in the Hospitality IndustrySITXHRM402 Lead and manage peopleBSBDIV501A Manage diversity in the workplaceSITXCOM401 Manage conflict

Hospitality Operations and Risk Management (FOL)BSBMGT515A Manage operational planSITXWHS401 Implement and monitor work health and safety practicesSITXWHS601 Establish and maintain a work health and safety systemBSBDIV501A Manage diversity in the workplaceSITXCOM401 Manage conflict

Food Safety Supervisor (FOL) SITXFSA101 Use hygienic practices for food safetySITXFSA201 Participate in safe food handling practicesSITXWHS101 Participate in safe work practices

Food and Beverage Operations 2 / Food and Beverage Studies 2SITHFAB204 Prepare and serve espresso coffeeSITHFAB307 Provide table service of food and beverage

Customer Service Management (FOL)SITXCCS501 Manage quality customer serviceSITXCCS401 Enhance the customer service experience

Food and Beverage Operations 1 & Food and Beverage Studies 1SITHFAB204 Prepare and serve espresso coffeeSITHFAB307 Provide table service of food and beverage

Wine Studies SITHFAB305 Provide advice on Australian wines SITHFAB306 Provide advice on imported wines

Introduction to Hospitality AccountingSITXFIN402 Manage finances within a budgetSITXFIN501 Prepare and monitor budgetsSITXFIN401 Interpret financial information

Introduction to Kitchen Operations SITHCCC201 Produce dishes using basic methods of cookery

Front Office ManagementSITHACS303 Provide accommodation reception services

Strategies in Sales and MarketingSITXMGT501 Establish and conduct business relationshipsSITXMPR502 Develop and implement marketing strategies

Responsible Service of AlcoholSITHFAB201 Provide responsible service of alcohol

Hospitality Law (FOL)SITXGLC501 Research and comply with regulatory requirements

Career Management (FOL) Hospitality Industry EngagementSITHIND301 Work effectively in hospitality service

Academic Skills

ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313) ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313)

Subject descriptions Subject descriptions

FOOD SAFETY SUPERVISORThis subject is designed to take you step-by-step through the food safety laws in Australia and help you understand what you need to do to ensure that food is handled, prepared, cooked and stored safely in your organisation.SITXFSA101 Use hygienic practices for food safetySITXFSA201 Participate in safe food handling practicesSITXWHS101 Participate in safe work practices

FUNDAMENTALS OF HUMAN RESOURCES MANAGEMENTThis subject encompasses the performance outcomes, skills and knowledge required to coordinate the recruitment, selection and induction of new staff members within the framework of existing human resource policies and procedures. It requires the ability to identify recruitment needs, develop selection criteria, process and evaluate applications, select people according to their attitude, aptitude and fit to the service industries and coordinate induction programs. It also requires students to be able to develop Rosters within the Hospitality context as well as what is required by supervisors when monitoring staff performance.SITXMGT401 Monitor work operationsSITXHRM401 Roster staffSITXHRM501 Recruit, select and induct staff

RESPONSIBLE SERVICE OF ALCOHOLThis subject applies to all levels of sales personnel involved in the sale, service and promotional service of alcohol in licenced premises. Those selling and serving alcohol may include food and beverage attendants; retail liquor sales persons; winery, brewery and distillery cellar door staff and supplier sales representatives. It also applies to security staff who monitor customer behaviour and to the licensee who is ultimately responsible for RSA management.SITHFAB201 Provide responsible service of alcohol

INTRODUCTION TO KITCHEN OPERATIONSThis subject describes the performance outcomes, skills and knowledge required to work effectively within a commercial kitchen environment using basic methods of cookery. The practical skills and knowledge learnt in this subject are underpinned by the theoretical learnings. SITHCCC201 Produce dishes using basic methods of cookery

FOOD AND BEVERAGE OPERATIONS 1 / FOOD AND BEVERAGE STUDIES 1These subjects describe the performance outcomes, skills and knowledge required to work effectively within a commercial restaurant environment. The practical skills and knowledge learnt in this subject are underpinned by the theoretical learnings. Students will learn all aspects of restaurant operations through this subject being delivered in the 2012 Best Restaurant in a Training Institute - William Blue Dining.SITHFAB204 Prepare and serve espresso coffeeSITHFAB307 Provide table service of food and beverage

LEADERSHIP IN THE HOSPITALITY INDUSTRYThis subject describes the performance outcomes, skills and knowledge required to lead and manage people and teams and support and encourage their commitment to the organisation. It requires the ability to lead by example and manage team performance through effective leadership.SITXHRM402 Lead and manage peopleBSBDIV501A Manage diversity in the workplaceSITXCOM401 Manage conflict

WINE STUDIESThis subject describes the performance outcomes, skills and knowledge required to evaluate a range of Australian and International wines, provide advice to customers on their selection and to continuously extend personal product knowledge.SITHFAB305 Provide advice on Australian wines SITHFAB306 Provide advice on imported wines

FOOD AND BEVERAGE OPERATIONS 2 / FOOD AND BEVERAGE STUDIES 2These subjects describe the performance outcomes, skills and knowledge required to work effectively within a commercial restaurant environment. The practical skills and knowledge learnt in this subject are underpinned by the theoretical learnings. Students will learn all aspects of restaurant operations through this subject being delivered in the 2012 Best Restaurant in a Training Institute - William Blue Dining.SITHFAB204 Prepare and serve espresso coffeeSITHFAB307 Provide table service of food and beverage

FRONT OFFICE MANAGEMENTThis subject encompasses the performance outcomes, skills and knowledge required to check guests in and out of commercial accommodation establishments. It requires the ability to check daily arrivals, allocate rooms and complete relevant documentation.SITHACS303 Provide accommodation reception services

CUSTOMER SERVICE MANAGEMENTThis subject describes the performance outcomes, skills and knowledge required to develop, monitor and adjust customer service practices. It requires the ability to consult with colleagues and customers, develop policies and procedures for quality service provision and manage the delivery of customer service all while ensuring the customer service experience is continually enhanced and improved.SITXCCS501 Manage quality customer serviceSITXCCS401 Enhance the customer service experience

INTRODUCTION TO HOSPITALITY ACCOUNTINGThis subject describes the performance outcomes, skills and knowledge required to analyse financial and other business information to prepare and monitor budgets. It requires the ability to draft and negotiate budgets, identify deviations and manage the delivery of successful budgetary performance.SITXFIN402 Manage finances within a budgetSITXFIN501 Prepare and monitor budgetsSITXFIN401 Interpret financial information

STRATEGIES IN SALES AND MARKETINGThis subject encompasses the performance outcomes, skills and knowledge required to analyse internal and external business environments and to develop and evaluate marketing strategies and plans for products and services. It also involves addressing the intricacies of establishing and maintaining business relationships within the Hospitality environment.SITXMGT501 Establish and conduct business relationshipsSITXMPR502 Develop and implement marketing strategies

HOSPITALITY LAWThis subject describes the performance outcomes, skills and knowledge required to comply with laws and licensing requirements for specific business operations. It requires the ability to access and interpret regulatory information, determine scope of compliance, develop, implement and continuously review and update policies and practices for business compliance.SITXGLC501 Research and comply with regulatory requirements

HOSPITALITY OPERATIONS AND RISK MANAGEMENTThis subject describes the performance outcomes, skills and knowledge required to develop, implement and sustain effective, professional and contemporary work health and safety management practices. It requires the ability to establish and review systems, policies and procedures designed to ensure a safe workplace.BSBMGT515A Manage operational planSITXWHS401 Implement and monitor work health and safety practicesSITXWHS601 Establish and maintain a work health and safety system

HOSPITALITY INDUSTRY ENGAGEMENTThis subject describes the performance outcomes, skills and knowledge required to provide effective hospitality service to customers during live service periods. It requires the ability to integrate a range of individual technical skills while dealing with numerous sales, service or operational tasks simultaneously to meet the needs of multiple and diverse customers. It incorporates preparation, service and end of service tasks within 36 complete service periods within a hospitality business.SITHIND301 Work effectively in hospitality service

STRATEGIC BUSINESS MANAGEMENTThis subject describes the performance outcomes, skills and knowledge required to run a business operation and covers the steps required to develop and implement a business plan. This subject also looks at the management function of financial management and how this is done within the hospitality context.BSBFIM601A Manage financesBSBMGT617A Develop and implement a business plan

HOSPITALITY WORKPLACE RELATIONSThis subject describes the performance outcomes, skills and knowledge to develop and maintain a positive and productive workplace environment. It covers all aspects of employee relations impacting on managers at the strategic level.BSBHRM604A Manage employee relationsSITXHRM503 Monitor staff performance

FACILITIES AND DESIGN MANAGEMENTThis subject describes the performance outcomes, skills and knowledge required to manage the physical assets of an organisation. It requires the ability to establish systems and practices for asset monitoring, maintenance and acquisition.SITXFIN601 Manage physical assets

INDUSTRY PLACEMENT 1, 2 AND 3This subject is where students undertake industry placement in a commercial front of house environment integrating the practical application of a broad range of tasks. A logbook of workplace practice is required to be maintained during the placement and an Industry Adviser provides regular supervision through workplace visits.BSBFIM601A Manage financesSITXFIN601 Manage physical assetsBSBHRM604A Manage employee relations

ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313) ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313)

Frequently Asked QuestionsWhy study at William Blue

Do I need an ATAR?You don’t need an ATAR to enter the Advanced Diploma, and at the end of this two year course, you can then go on to study for your Bachelor of Business with course credit. Please see specific entry requirements in table on page 4 of this booklet. Contact a Course and Career Adviser for more information.

Is Course Credit available?Yes, Course Credit is available upon academic approval. Block Credit is available ensures quick and easy recognition of your previous studies. » An AQF level 5 Diploma in an aligned field will be eligible for block credit of 80 credit points » An AQF level 6 Advanced Diploma in an aligned field will be eligible for block credit of 120 credit pointsFor further information please visit http://www.think.edu.au/studying-at-think/policies-and-procedures

Do I need to wear a uniform?Students in the Higher Education programs do not require a uniform. Students studying certain Diplomas and Advanced Diplomas may be required to wear a uniform. Please speak to your Course and Career Advisor for more details.

I’m not sure which course is right for me, can you help?Our Course and Career Advisors are experts in helping you select the right course to match your career aspirations. Give them a call to talk through your options about courses, study mode, study load, course credits and more.

You can contact a Course and Career Advisor on 1300 851 237

Where is the William Blue campus located?

SydneyLocated just a few minutes’ walk from Circular Quay, our new Sydney campus opened in February 2015 and is kitted out with modern facilities, open plan teaching spaces and comfortable student lounge areas. William Blue students share the campus with students from Torrens University Australia. The campus overlooks the iconic Sydney Harbour Bridge and the Sydney Opera House can be seen from the class rooms.

Address: The Rocks Campus – 1-5 Hickson Road, The Rocks, Sydney 2000 NSW, Australia.

BrisbaneLocated a short walk from Brunswick St Mall, the Fortitude Valley train station, our Brisbane campus opened in 2014 and is kitted out with modern facilities, on-site café and comfortable student lounge areas. William Blue students share the campus with students from Torrens University Australia and other Think Education colleges. The campus is located in Fortitude Valley from its position on the cliffs, overlooks the iconic Story Bridge, and beautiful cliffs to the Brisbane River.

Address: Brisbane Campus – 90 Bowen Terrace, Fortitude Valley, Brisbane 4006 QLD, Australia

As the first hotel management college established in Sydney, we are proud of our record. Since 1989 we have helped thousands of students become industry professionals. Over the years we have continued to adapt our courses to reflect the changing needs of the hospitality industry.

William Blue graduates have gone on to work at top tier companies and run their own successful businesses; we’ve even trained a Masterchef winner. Our student run restaurant, William Blue Dining, is award winning and regularly receives exceptional reviews by Sydney media and food bloggers.

William Blue College is part of Laureate International, a global network of over 80 universities including the world renowned Blue Mountains International Hotel Management School, Le Roche International Hotel Management School and Glion Institute of Higher Education in Switzerland, the top hospitality schools in the world.

1. Graduate ConfidentThrough William Blues’s Industry Placement Program, you work 520 hours in industry across the lifespan of your degree, gaining invaluable work experience and business contacts. With a wide range of organisations to select from, we will assist you in finding a placement where you will experience life working in your industry. Because William Blue graduates are so highly regarded, many internships lead to permanent employment – so you could graduate with a job waiting for you. *If you already have relevant industry experience, you may be exempt from part or this entire subject if you meet the specified requirements.

2. Lecturers and Academic staffWilliam Blue engages lecturers who are industry practitioners with solid experience in their field. Staff are not only educated and qualified in their chosen field, but have industry and corporate experience, giving them a practical knowledge aspect to their teaching. Students not only learn the theory but get to experience their application in the real world, and the knowledgeable staff are always on hand to assist.

3. Strong industry connectionsWilliam Blue courses are designed and delivered by industry practitioners. What you learn is practical, relevant and up-to-date. William Blue is affiliated with a large number of key industry partners – making us a strong contender in our field. These bodies include: » Disney International» Merivale Group» Hilton Worldwide» The Star» InterContinental Hotels Group» Shangri-La Hotel » Club Med Resorts.

4. Achieve work-study-life balanceMany William Blue courses are offered both on campus, and via Flexible Online Learning (FOL). Bachelor Degree courses are offered both full-time and part-time and you have the option to take some subjects via online learning for your convenience.

5. Study now, pay laterVET-FEE-HELP is available for this course. Almost every Australian citizen is eligible for Government assistance through the VET-FEE-HELP program, which means you do not have to pay anything upfront, but can pay for your course as you earn. In addition, this course is Austudy and Abstudy accredited. Contact your consultant for more information.

ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313) ADVANCED DIPLOMA OF HOSPITALITY (HOTEL MANAGEMENT) (SIT60313)

Your way into Extraordinary

On location with graduate Alex Rahme at the

Michelin Star RestaurantGrand Hotel Villa Serbelloni,

Bellagio, Lake Como, Italy

" The best thing about studying at William Blue is the relationship I have with all of my teachers. It’s more of a close knit family. "

Alex Rahme William Blue Graduate

Email: enquiries@williamblue.edu.au Phone (AUS): 1300 851 237Phone (O/S): +61 2 9492 3213

williamblue.edu.au

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Ready to apply?

Think: Colleges Pty Ltd. ABN 93 050 049 299 trading as William Blue College of Hospitality Management RTO No. 0269, CRICOS provider code 00246M, HEP No. 4375.Information is true at date of print: Janurary 2016

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