Mall of America Security - Northeastern University

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Mall of America Security Ashly Helser, Special Operations Captain [email protected]

Transcript of Mall of America Security - Northeastern University

Mall of America Security

Ashly Helser, Special Operations [email protected]

Mall of America

Security Department

Holistic Security Approach

Training Patrol Field Training Officer (FTO) Bike Parental Escort Policy (PEP) Traffic K-9 Behavior Detection Dispatch Intel analyst

Each year MOA Officers spend over 4,500 hours working the 400 annual special events

Pre‐Incident Cycle

Proactive Security

TERRORIST ATTACK

IntelligenceSecurity

Law Enforcement

Timeline

6 Months – 9 Years 10 Minutes - 72 Hours

Response

RAM Method Identifying Possible Aggressors Methods of Operation (AMOs)

Focusing on Intentions vs. Means (only)

Working “Clandestine” – Visibly Undercover

Detecting and Engaging Suspicious Indicators based on Behavior

Using Covert and Overt Elicitation Techniques

Applying Security Interviewing Technique 1,400 interviews annually

90-91% Refuted

8-9% Criminals

<1% Originated cases with terrorism nexus

Explosive Detection K9

Explosive Detection K9

15 canine teams Started in 2002 Handler takes the dog home after each shift Respond to 4 - 6 calls per day / 1,700 annually Support Behavior Detection NORT & USPCA certified Licensed to hold explosives Peroxides through FBI Train 5-6 hours a week

Partnerships and Outreach Bloomington Police Metro Transit Police Federal Bureau Investigation (FBI) Department of Homeland Security (DHS) Transportation Security Administration (TSA) Airport Police Domestic Security Alliance Council (DSAC) Hennepin County (CISA) St. Paul Police Department Minneapolis Police Department State Law Enforcement (Bureau of Criminal Apprehension) Minnesota Join Analysis Center (MNJAC) Federal Air Marshals Community and Corporate Partnerships

Questions?

Ashly [email protected]

Dispatch Center► Staffed 24/7

► Average over 100,000 calls for service annually

► Over 400 cameras that cover mall common areas (including exterior)

► Dispatch handles calls for all departments not only Security

Dispatchers coordinate communication with supporting law enforcement agencies

Dispatchers responsible for fire & alarm monitoring