Making the Leap Good to Great APPA Award of Excellence
Transcript of Making the Leap Good to Great APPA Award of Excellence
Making the Leap
Good to Great
APPA Award of Excellence
S h a w n M . C o n n o l l y, Vi c e P r e s i d e n t , U n i v e r s i t y
F a c i l i t i e s
J o a n a D o s S a n t o s , A s s o c i a t e D i r e c t o r , L e a r n i n g a n d
D e v e l o p m e n t , U n i v e r s i t y F a c i l i t i e s
LEARNING
OBJECTIVES
Today’s Objectives
• Define organizational culture
• How it relates to operation & success of the
organization
• APPA Award of Excellence and its role in
MSU’s Journey
• Identify steps MSU took to address change
• MSU’s 5 year plan
Good to Great – MSU’s Journey
First Who…than the What
• 4 New AVP’s– Campus Planning &
Project Management
– Maintenance & Engineering
– Facilities Services
– Facilities Logistics Support & I.T
Re-Org Changes
• Director of Strategic Operations
• Director of Facilities Human Resources
• Environmental Health and Safety staff
• Associate Director, Facilities Learning & Development
Our greatest assets, employees
Leadership & Communication
• Create a leadership team with a shared vision
• Create the environment for change
• Align organization to the mission
Strategic & Operational Planning
• Director of Strategic Operations
• Focus on Business Processes
• Measure, Monitor, Manage
• Facilities Master Plan
Customer Focus
• Communicate value of Organization
• Create clear expectations for Customers and Staff
Information and Analysis
• Enhance Organizational Performance through Feedback
• Be data driven
• Adjust Focus
• Repeat
Development & Management of
Human Resources
• Director of Facilities Human Resources
• Union Relationship
• Reset the bar for expectations
University Facilities Learning &
Development
• Associate Director Learning & Development
• Professional Development
• Fully engaged workforce?
Process Management
• Annual capital renewal process
• Annual deferred maintenance inspections
• Summer maintenance inspections
• Design standards
• APPA maintenance level standards
• Technology tools
Performance Results
• Spanish Mission Style
• MicroGrid
• Energy Master Plan
Other Considerations
• Facilities outreach
• Campus
Engagement
• Impactful initiatives
MSU’s Five Year Plan
• Employee focus
• Facilities capital master plan
• Technology and data
Thank You
Please don’t forget to do the
Survey in Guide Book.
Shawn M. Connolly
Joana Dos Santos