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Transcript of Makerere University Outreach Workshop. Setting goals Survey design Key stakeholders ...
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Makerere University Outreach Workshop
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Setting goals Survey design Key stakeholders Implementation Online survey tools Survey results
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Expand basic services Establish programming Publicity Compile a list of events or places that
attract your community- set up booths Develop a list of community resources Identify possible partners Work together
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What information do you want to gather?
Who do you want to hear from? What will you do with the information
you get from the survey? How will you design your survey
questions?
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Those whom we wish to survey Students Faculty Other library users Non library users Potential outreach partners
Decision makers Library Department Heads Administrators
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Questionnaire Construction of survey instrument Distribution
Focus Groups Selection of participants Construction of survey instrument
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Make items clear Avoid double-barreled Respondent must be competent to
answer Questions should be relevant Short items are best Avoid jargon
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Likert Scale Fixed responses Open ended
questions Demographic
questions
Single questions surveys
Language of your survey
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() Always() Frequently() Sometimes() Seldom() Never
()Strongly Agree()Agree()Neutral() Disagree()Strongly Disagree
When you visit the library, are you able to find what you are looking for?
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Do you have a library card issued by this library() Yes() No
Do you use any of the branch libraries?() Yes() No
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If there was one thing you could change about the library what would it be?
Is there anything about your research practices that you would like your university librarians to be aware of?
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My status at Makerere University is:() Undergraduate / Postgraduate() Intern / Resident() Faculty() Staff / Admin
My department of study at Makerere University is:
(insert list of departments)
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Would you recommend the library to a friend? If yes, why? If no, why?
Have you taken advantage of the automatic alerts available in our electronic databases? If yes, why? If no, why?
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Print surveys available at service points in the library
At branch library service points
Electronic surveys Link from your
website to survey Link from social
networking sites to survey
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Click here to take our 2010 library services survey
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Consider having prizes to have a higher rate of return of surveys
Prize ideas Makerere University Library branded ideas Makerere University item Items picked up from conferences
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Enter page description
here
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Here is our general description
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Create an outreach plan based on results
What story does our survey tell? Who do we share our results with? Next steps
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Each group will be provided with one of the following survey design methods: Likert scale Fixed response Open ended question Single question
Create a survey using your assigned method