Make Whole House Contracting Work for You
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Transcript of Make Whole House Contracting Work for You
Make Whole House Contracting Work for You
Raising the Bar in Home Performance Contracting
Larry [email protected]
This Home is 90 Years Old and It Has Never
Had a Physical
What BPI Offers Standards
Certification
Accreditation
Quality AssuranceBPI
Terminology Accreditation: A professional credential awarded by
BPI to contracting companies who commit to follow BPI standards in their home performance upgrade work.
Certification: A professional credential for individuals who can prove, through online and field exams, that they have the requisite knowledge, skills and abilities to evaluate and assess homes for energy efficiency, health and safety improvements, based on BPI’s standards.
Certificate: A knowledge based exam of specific building science principles without a diagnostic testing component.
Need for Home Energy Retrofit Contracting
About a one-third of owner-occupied homes are now at least 45 years old and an additional third is between 25 and 45 years old meaning that a large majority of our homes were built before modern energy codes and are drafty, uncomfortable and expensive to operate.
Home Performance Provides Solutions High Utility Bills Dust and Allergies Comfort Issues Moisture and Mold Lead and Asbestos Climate Change Energy Independence
Drivers for Home Performance Solutions High Utility Bills Dust and Allergies Comfort Issues Moisture and Mold Lead and Asbestos Climate Change Energy Independence
What Bugs You About Your Home?
Typical home…full of systems… Drainage system Foundation system Flooring system Wall system Ceiling system Roof system Heating system Air conditioning system Ventilation & IAQ systems Moisture control systems Distribution system Exhaust systems Plumbing systems in/out Electric, Appliance
& Lighting systems Energy management system
Key Question: Do you know where your fresh air comes
from?
Furnace Filter Slot
Return Air
Corrosion on Hot Water Tank
Pipe Insulation
Building Analyst – goes beyond a traditional energy audit to perform comprehensive, whole-home assessments, identify problems at the root cause and prescribe and prioritize solutions based on building science.
Envelope Professional –quantifies performance and prescribes improvements to help tighten the building envelope (shell), stop uncontrolled air leakage and optimize comfort, durability and HVAC performance.
Heating – optimizes the performance of heating equipment within the context of the house as a system to help save energy and ensure occupant comfort, health and safety.
Air Conditioning and Heat Pump – understand the role of these systems within the whole home and how to diagnose and correct problems properly to achieve peak performance.
Air Leakage Control Installer
Certification Provides Differentiation
A 67% decline in emergency room visits due to energy retrofits!Aetna: Savings of over $600 for each asthma-related ER visit ($6,600 for a hospital stay).
Why Whole House Contracting?
Still not sure?
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Take a first step into Home Performance.Earn the NEW Building Science Principles (BSP) Certificate of Knowledge
• 100-question online exam• Companion Reference Guide• No hands on field testing • Not a BPI Professional Certification
www.bpi.org/certificate
Go to www.bpi.org/hvac
Training, Certification, Accreditation? Not one-size fits all Programs and
Customers are requiring proof of competency Above code Above licensing
What is BPI Accreditation?
A professional credential awarded by
BPI to contracting companies who
commit to offering comprehensive “whole
house” home performance solutions
for their customers.
HomeImprovement
Contractor
Customer ServiceTeam Sets
Appointment
Typical Home Improvement Sales Model
SalesContract
Conduct HomeImprovement
Work
BPI AccreditedHome Performance
Contractor
BPI CertifiedBuilding Analyst
BPI CertifiedSpecialty
Professional
Customer ServiceTeam Sets
Appointment
BPI Accredited Home Performance Contractor Model
SalesContract
ConductsComprehensive
HomeAssessment
EducatesCustomer onWhole House
Approach
Defines Scope ofWork Based on
Findings
OverseesWork in Home
PerformsInternal QC
Tests Out toStandards
Signs Off onJob
ObtainsCustomerSign-off
Solutions BasedSelling
VerifiableResults
BPI Home Performance Contractor Model
Civil suit targets 12 for carbon monoxide deaths
Three local men indicted for manslaughter
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Better Margins and Higher Job SizesWith Home Performance..
Summary of the Value PropositionSALES BENEFITS
• Offer customer complete solutions
• HP uses a systematic approach
• Expand your scope of services
• Improve your closing rates• Be selective about projects• Perform larger value
projects• Offer competitive financing
Examples• NY: Average Project = $8,500• CA: Average Project = $15,000
OPERATIONAL BENEFITS• Differentiate business• Reduce staff down time• Retain high quality staff• Identify qualified staff to
hire• Minimize call back costs• Fewer customer
complaints• Manage your risk• Customer
satisfaction/referrals• Increased profitability• Ability to sleep, knowing
you did it right, the first time
BPI Accreditation CostsHow much does it cost to get BPI Accredited?
Training for 2 Certifications: ($790 - $2,400)BPI Certification Exam Fees: $550 x 2 = $1,100Accreditation and Quality Assurance: 1,500/yearTotal Estimated Initial Cost: $3,390 - $5,000
EmbroidMe Franchise FeesHow much does it cost to openan EmbroidMe Franchise*?Total Investment: $66,300-$187,400Initial Franchise Fee: $35,500Royalty Fee: 5%Advertising Fee: N/ATerm of Agreement: 35 yearsRenewal Fee: $1.5K*Source: EmbroidMe Web Site