MAJOR DIFFERENCES BETWEEN CLINICIANS AND MANAGERS

Clinicians are doers

Managers are Planners and Designers

Clinicians manage One-to-One Interactions

Managers manage One-to-“N” Interactions

Clinicians haveReactive Personalities

Managers haveProactive Personalities

Clinicians requireImmediate Gratification

Managers acceptDelayed Gratification

Clinicians areDeciders

Managers areDelegators

Clinicians valueAutonomy

Managers valueCollaboration

Clinicians are motivated by“The Highest Quality”

Managers are motivated by“The Highest Quality giventhe Resources Available”

Clinicians are Discipline Oriented

Managers are Socially or Politically

Oriented

Clinicians placehigh value on attention to detail

Manager’s time demands Preclude acute attention to

detail

Clinicians areIndependent

Managers are Interdependent

Clinicians arePatient Advocates

Managers are Organizational Advocates

Clinicians exhibit“Win-Lose Behaviors

Managers use “Win-Win” and Negotiating

Behaviors

Clinicians are satisfied withOutcomes

Managers are satisfiedwith process

Clinicians identify withProfessional and Specialty

Managers identify withTheir Organization

Clinicians make decisionsIndependently

Managers make decisionsParticipatively

Clinicians have aSpecialist Orientation and Identity

Managers have a Generalist Orientation

And Identity

For Clinicians Education is a Life-Long Self-Managed Pursuit

For ManagersFormal Education tends to

Be separated from work

Clinicians WantUnquestioned Authority

ManagersChallenge Authority

For Clinicians the consequences of actionshave been traditionally private

For Managersthe consequences of actions

are often public