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Transcript of MAIS and ITSS PRIORITIES Laura Patterson, MAIS Associate Vice President Unit Liaison Meeting January...
MAIS and ITSS PRIORITIES
Laura Patterson, MAIS Associate Vice President Unit Liaison Meeting
January 23, 2008
2MAIS and ITSS Priorities
Agenda
• MAIS Strategic Plan
• MAIS & ITSS Priorities
• Q&A
• Closing Thoughts
3MAIS and ITSS Priorities
MAIS Strategic Plan
• Executive officers, deans, and other leaders share their challenges (October 2005)
• Key themes identified• MAIS Advisory
Committee, University leadership, and MAIS leadership determine priorities
• Living document• Updated annually
U-M MISSION• Preserve
knowledge• Create new
knowledge• Develop
future leaders
4MAIS and ITSS Priorities
MAIS and ITSS Strategic Objectives
• Protect information assets and privacy
• Promote green solutions
• Reduce administrative tasks for faculty & staff
• Enable faculty and staff to maximize our resources
• Enable efficient business processes
• Increase faculty and staff excellence
• Enhance academic units’ ability to connect with individual students
5MAIS and ITSS Priorities
Priorities
MAIS
• eResearch Proposal Management
• DAC Replacement— Constituent Relationship Management
• Space Utilization
• Business Intelligence
• Service Management
• HE Upgrade
• Green Computing Initiative
ITSS• University IT Security Program
“Difficult and uncertain financial circumstances require us to further sharpen our business-like approach in both our planning and our operations. ”
Excerpt from FY08 Budget remarks to the Regents
President Mary Sue Coleman
6MAIS and ITSS Priorities
eResearch: Project OverviewScope• Electronic routing and approval of
research proposals
• Submission of research proposals to external sponsors through Grants.gov
Benefits• Provide researchers competitive
advantage for grants
• Meet federal requirements
• Reduce administrative tasks
• Generate more comprehensive research reporting
• Improve usability of data across university systems
7MAIS and ITSS Priorities
DAC Replacement: Project Overview
Scope• Select and develop a
replacement system for the current Development Alumni Constituency (DAC) System (mainframe)
Law school development kick-off
Benefits• Improve relationships with contributors, which increases
donations to the University • Improve our long term financial stability through a larger
endowment • Increase the endowment, which supports new programs,
initiatives, faculty recruitment and student aid
8MAIS and ITSS Priorities
Space Utilization Initiative: Project OverviewScope• Develop campus-wide
approach to make best use of all classrooms
• Improve systems supporting space management and classroom utilization
Benefits• Reduce the costs associated with maintaining and operating
facilities
• Improve planning and allocation of instructional and research space to meet new space demands
9MAIS and ITSS Priorities
Business Intelligence (BI) Projects
• Better information for decision making
• Contain costs and enhance revenue opportunities
• Better allocate resources• Facilitate innovative solutions
BI is turning data into useful information to make data-driven decisions
Scope
Benefits
• Create products• Provide tools and data
resources• Build BI Community• Provide access to experts
10MAIS and ITSS Priorities
MReports: Project Overview
Scope• Provide suite of reports
Employment internal control information
Real-time financial reports
o Project budget summary reports
Benefits• Easy to understand
information
• Graphic displays
• Drill downs
11MAIS and ITSS Priorities
BI Community: Project Overview
Pharmacy Services - 2007 BI Award WinnerJan. 31 Customer Satisfaction Event BI Award Nominations open soon
Scope• Develop BI expertise
• Foster networking (BI Council, BI Community of Experts, BI SIG, etc.)
• Increase ROI for enterprise resource planning systems
Benefit• Communities of practice drive behavioral
changes, which positively influence business performance www.bi.umich.edu
12MAIS and ITSS Priorities
HE Upgrade: Project Overview
Scope and Benefits
• Improves tracking of employees, students, applicants, etc.
• Provides 360 view of key student information
• Improves integration between enrollment and academic requirements
• Makes time entry easier and better transition for migrating from paper timesheets to an online process.
• New technology available
• Vista Plus retires
13MAIS and ITSS Priorities
ITSS Security Program: Project Overview
Scope• Collaborate with the University
community to further integrate U-M IT security program into education, research and health care operations
Benefits• Integrates security risk considerations into the unit decision-
making processes
• Improves metrics which will in turn create security process improvements
• Better protects sensitive assets located in units
14MAIS and ITSS Priorities
Green Computing Initiative
• Consortium started by Google Part of the World Wildlife Fund (WWF) initiative and
focused purely on computing resources
Founding members include: Intel, Dell, Sun, EMC, Microsoft, Red Hat, EMC, U-M, MIT (and more)
Collaborate with our University partners to:
Promote methods to reduce computing consumption of our natural resources.
Promote unit purchasing the most energy efficient computing equipment
15MAIS and ITSS Priorities
Customer Satisfaction is Important
• Service Management
Increased system availability/reliability
Decreased incidence of recurring issues
Quicker time to resolution for incidents/problems
• Enterprise directory
• Communications improvements
More visually engaging messages
Fewer emails (shorter too!)
Integrated communications
MAIS Help Desk
16MAIS and ITSS Priorities
Thank you for all you do!
Q & A