Maintaining Ariel 4.x Jeff W. Hamm, PMP Ariel Users Meeting Bangor, Maine August 24, 2006.
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Transcript of Maintaining Ariel 4.x Jeff W. Hamm, PMP Ariel Users Meeting Bangor, Maine August 24, 2006.
Maintaining Maintaining Ariel 4.xAriel 4.x
Jeff W. Hamm, PMPAriel Users MeetingBangor, MaineAugust 24, 2006
Maintaining Ariel 4.xMaintaining Ariel 4.x
Scanner compatibility/optionsScanner compatibility/options Common Problems/Ariel LogCommon Problems/Ariel Log Ariel website/bulletin boardAriel website/bulletin board
Scanner CompatibilityScanner Compatibility
Very few Scanners have been tested Very few Scanners have been tested with Ariel 4.x version software.with Ariel 4.x version software. http://www4.infotrieve.com/ariel/ariscahttp://www4.infotrieve.com/ariel/arisca
n.htmln.html Fujitsu 5750cFujitsu 5750c HP Scanjet 6300c SeriesHP Scanjet 6300c Series Minolta MS6000/7000 Series, PS 5000c, Minolta MS6000/7000 Series, PS 5000c,
PS7000PS7000 Ricoh 2035Ricoh 2035
Scanner Problems-Scanner Problems-OptionsOptions
Try to find one of scanners listedTry to find one of scanners listed Contact colleague – See what they have/worksContact colleague – See what they have/works Try different drivers- go on scanner Try different drivers- go on scanner
manufacturer’s website-download simple manufacturer’s website-download simple twain drivers.twain drivers.
Try different combinations of Ariel/ Try different combinations of Ariel/ manufacturer scanner dialogsmanufacturer scanner dialogs
Revisit Ariel website periodically to see if Revisit Ariel website periodically to see if patch comes out w/fix for your scannerpatch comes out w/fix for your scanner
Go back to previous Ariel versionGo back to previous Ariel version
Ariel/Manufacturer Scanner Ariel/Manufacturer Scanner DialogsDialogs
Settings, Settings, Preferences, ScanPreferences, Scan
Common ProblemsCommon Problems
Sending and/or Receiving – Sending and/or Receiving – username/password issue, email username/password issue, email server hardware or software server hardware or software change, change in firewall, PC has change, change in firewall, PC has firewall software on.firewall software on.
Trick ~ put your email account information Trick ~ put your email account information in Outlook Expressin Outlook Express
Ariel/Scanner ‘Hanging’ up/corruptAriel/Scanner ‘Hanging’ up/corrupt1.1. Reboot PC/ScannerReboot PC/Scanner2.2. Ariel Log/Contact SupportAriel Log/Contact Support3.3. Remove/Reload Fresh ArielRemove/Reload Fresh Ariel
Ariel LogAriel Log Log, Show LogLog, Show Log
Ariel LogAriel Log
Ariel LogAriel Log
Ariel WebsiteAriel Website
www.infotrieve.cowww.infotrieve.comm
Ariel WebsiteAriel Website
‘‘Ariel Information Center ‘Ariel Information Center ‘ Learn/download Ariel updates/patchesLearn/download Ariel updates/patches Latest Scanner tests listLatest Scanner tests list User GuidesUser Guides Support InformationSupport Information Arie-L Bulletin Board/ArchiveArie-L Bulletin Board/Archive
ARIE-L Bulletin ARIE-L Bulletin Board/ArchiveBoard/Archive
http://www4.infotrieve.com/ariel/ricari.hthttp://www4.infotrieve.com/ariel/ricari.htmlml
http://listserv.boisestate.edu/archives/arie-l.html
ARIE-L Bulletin ARIE-L Bulletin Board/ArchiveBoard/Archive
ARIE-L Bulletin ARIE-L Bulletin Board/ArchiveBoard/Archive
Contact InfoContact Info
ArielAriel Phone 310.445.3000Phone 310.445.3000 E-mail E-mail [email protected]@infotrieve.com, ,
[email protected]@infotrieve.com, , [email protected]@infotrieve.com
HSLIC Tech Support ~ Jeff HammHSLIC Tech Support ~ Jeff Hamm Phone 207.365.7382Phone 207.365.7382 E-mail E-mail [email protected]@hotmail.com
Questions?Questions?
Jeff W. Hamm, PMPAriel Users MeetingBangor, MaineAugust 24, 2006
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