Mahesh B Nair

E-Mail: bmahi990@gmail.com

Mobile: (+91) 8105466008

(+91) 8129703815

CAREER OBJECTIVE

Post graduate in Electronics, seeking a position to utilize my skills and abilities in IT

field that offers professional growth while being resourceful, innovative and flexible.

PROFESSIONAL SYNOPSIS

A confident and reliable IT support engineer with extensive practical experience of working with computers and resolving any support issues that are raised to the service desk .Possessing a proven ability to administer and control the operation, configuration and maintenance of computer based information systems, as well as having an eye for detail and able to multi -task under pressure. An excellent communicator can relate well with people at all levels and has the flexibility of working well as part of a team and on my own

FUNCTIONAL SKILL AREAS AND KEY STRENGTHS

End user computing support Ability to work without supervision and to take initiative. Customer service oriented Good communication skills to support various technical issues and desktop

operation queries remotely. Experienced in basic router and switch configuration. Efficient problem solving and multi-tasking abilities Basic network switching routing experience with CCNA training completed. Anti-Virus implementation configuration IP schema designing, familiar with IPv4 & IPv6 implementation Proficient in MS office (Word , Excel and Power point)

TECHNICAL COMPETANCIES

OS – Windows XP, Windows 7, Linux, Security – Kaspersky, Norton Application – MS office, Dreamweaver, Putty

PROFESSIONAL EXPERIENCE

HCL INFOSYSTEMS LTD 6/2011 – 11/2011

HCL Infosystems Limited is a flagship company of HCL Corporation. HCL Infosystems is one of the leading IT Company with ISO 9001: 2000 certification, ISO 14001 & MAIT level II certification. Company is having enterprise partnership CISCO, EMC, HITACHI, IBM, HP, SUN, MICROSOFT, and ORACLE. HCL Infosystems is an IT total solution provider for Corporate, Manufacturing, Insurance, Banking, and Educational Segments.

Role: On Job Trainee

Provided technical support, including identifying problem incidents with their subsequent resolutions.

Ensured functionality of desktop systems through frequent evaluations and routine maintenance

Travelling to client sites to help with installs deployment and troubleshooting.

Installing and operating Windows desktop OS. TCP/IP networking and hardware maintenance & repair Applying patches in accordance with the updation policy. Excellent customer facing skills. Ability to be clear & concise when explaining technical procedures to

customers

HCL INFOTECH LTD 4/2015 – Present

It’s a subsidiary company of HCL Info Systems Pvt. Ltd. HCL Info Tech is a company with ISO 9001: 2000 certification, ISO 14001 & MAIT level II certification. Company is having enterprise partnership CISCO, EMC, HITACHI, IBM, HP, SUN, MICROSOFT, and ORACLE. HCL Info Tech is an IT total solution provider for Corporate, Manufacturing, Insurance, Banking, and Educational Segments.

Project:

BSNL NIB- II Project:

BSNL NIB-II is set up to provide world class infrastructure to offer various value

added services to a broader customer base county-wide that will help to accelerate

the Internet revolution in India. It’s basically a MPLS based IP Network infrastructure

covering 71 cities along with associated NMS, PMS, Firewall and Caching platforms.

Role: Senior Associate

Working as senior associate in BSNL Project (National Internet Backbone ) Ensured functionality of network devices through frequent evaluations and

routine maintenance Perform troubleshooting for Network Related Issues. Travelling to client sites to help with installs deployment and

troubleshooting. Installing and operating IOS operating system for routers. TCP/IP networking and hardware maintenance & repair Excellent customer facing skills. Pan India customer handling skills. Hands on experience in CISCO equipments such as 7613, 12000. Ability to be clear & concise when explaining technical procedures to

customers Order network supplies and computer parts as needed for repair

EDUCATIONAL DETAILS

Qualification College/School Duration Percentage

MSc Electronics D.B College , Keezhoor (M.G

University)

2012 -2014 Result Awaiting

BSc Electronics with

Computer Hardware

D.B College , Keezhoor (M.G

University)

2008-2011 60.52

XII (Kerala State) St Michaels HSS , Kaduthuruthy 2008 80%

X (Kerala State Board) De Paul E.M.HSS, Kuravilangadu 2006 83%

TRAININGS

CCNA training from Accel IT Academy

Communication training from Accel IT Academy

ACADEMIC PROJECTS

Finger Vein Recognition System

Vehicle Tracking System using GPS and GSM Systems

PERSONAL PROFILE

Full Name : Mahesh B Nair

Date of Birth : 22nd Feb 1990

Gender : Male

Marital Status : Single

Languages : English (Read and Write)

Hindi (Read and Write)

Malayalam (Read and Write)

Nationality : Indian

Passport No : M3957515

Permanent Address Present Address

Ashnivas 209, Comfort Arizona Apt

Thalayolaparambu P.O Yelachanahalli , JP nagar PO

Kottayam, Kerala Bangalore 78

Pin: 686605

DECLARATION

I hereby declare that the above-furnished particulars are true to the best of my knowledge

and belief.

YOURS SINCERELY

Mahesh B Nair

Place:

Date: