Magento 2.2 B2B, Pimcore, Open Loyalty - features and case study

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#MM17DE Piotr Karwatka CTO at Divante #RealMagento 2.2 B2B migration case study Your Company logo

Transcript of Magento 2.2 B2B, Pimcore, Open Loyalty - features and case study

Page 1: Magento 2.2 B2B, Pimcore, Open Loyalty -  features and case study

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Piotr KarwatkaCTO at Divante

#RealMagento 2.2 B2B migration case study

Your Company logo

Page 2: Magento 2.2 B2B, Pimcore, Open Loyalty -  features and case study

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1. Magento1 B2B - TIM.pl - short case study of quite huge M1 b2b site (EUR100mln in rev.)

2. Magento2 B2B- Migration process, M2.2 B2B feature mapping

3. Next steps- PIM, Microservices architecture

AGENDA

Go for free book on B2B: http://go.divante.co/omnichannel-b2b-architecture/

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B2B eCommerce perspectives:- Nearly 75% of B2B buyers say buying from an e-commerce site is more

convenient that buying from a sales rep.- 30% of today’s B2B buyers finalize at least half of their purchases online. By 2017,

this will nearly have doubled to 56%.- 60% of B2B companies - their B2B buyers spend more when interacting with

multiple channels.

Magento was leading B2B platform even before any B2B feature has been included- Custom pricing, quick order, credit limits extensions available on Marketplace.- Lot of custom development.

Magento 1 B2B - possible but costly and challenging. Not for starters.

Magento 1 B2B

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TIM.pl

• Comprehensive B2B and B2C implementation

• CRM live integration

• After the first year:

• 50% of online sales

• Over 50.000.000 EUR online rev

• 25.000 products

• After 3 years

• 70% of online sales

• Over 100.000.000 EUR online rev

• 200.000 products

• Magento Imagine Awards – Las Vegas 2016

• Harvard Business Review Case Study – Digital Transformation

• Details:divante.co/portfolio/b2b-tim-sa-magento- implementation-results/

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TIM.pl

MVP release facts and numbers:

- 18 months of development

(team of PM, 2 developers, frontend dev, tester),

- EUR 150-200K - initial development budget,

- 2 months tests and stabilization for custom features.

Was it worth it? Of course!They are doing EUR 100+MLN online :)

But how can you be sure about the success at the beginning of

Digital Transformation?

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Migration to M2

Motivation:

- end of M1 support (Nov. ‘18),

- technical debt. after 4.5 yr of active development,

- new features

Migration process:

- is the feature in use? no? remove it.

- check if the feature is in M2? no? check extensions,

- complete re-design (themes are not compliant),

- typical scenario - migration cost at the level of

80-100% initial budget

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Quick wins for B2B:- Custom pricing,- Quotes & negotiations,- Quick Order,- Credit Limits,- Company structure support,- Loyalty - self/service,- PIM - often used as a starter

B2B - key features

More on that in our free book on B2B: http://go.divante.co/omnichannel-b2b-architecture/

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- in our case - covers about 80% previously custom built B2B features (!),- ready for serious numbers of SKUs (queue, bulk editing, background operations),- really well engineered,- features - the same level or better comparing to open-source competition,- short time to market.

Magento 2.2 B2B (now in alpha)

More on that in our free book on B2B: http://go.divante.co/omnichannel-b2b-architecture/

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feCustom pricing / shared catalogs

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Credit limit

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Company structure and permissions

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Quotes

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feRequisition lists

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feQuick Order

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feNext steps - PIM

- Product Information is key in B2B,- Quick Win - many B2B companies

start with catalog (without checkout and logistics)

- Pimcore - open source, mature, enterprise grade CMS, DAM and PIM

- Great extension to Magento2- Short Time To Market (1-2m)

Schedule a free demo: [email protected]

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fe

Next steps - Self Service / loyalty- Service costs in B2B are significant,- Loyalty / self-management platform for

offline and online sales,- self-management cockpit,- merchant cockpit,- merchant management cockpit

(basic CRM)- Platform for end-clients or/and agents,- 360deg. view of customer,- OpenLoyalty is open source -

Symfony2, event sourcing, microservices,

- Integrated with Magento1/2

Schedule a free demo: [email protected]

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Thank you! Any questions?Piotr Karwatka, CTO of Divante

Extended version of this slide deck? Drop me your e-mail: [email protected]

ps. I’ve just finished (free) book “Microservices architecture for eCommerce”

Get your copy today: [email protected] or http://go.divante.co/microservices-architecture-ecommerce/