CV

Mohamed Maged

Contact in Cairo

Tel: + 202-2519-1281

Mobile: +201005001281

Skype : maged1955

E-mail: mohamedmagedr@yahoo.com

maged1955@gmail.com http://eg.linkedin.com/in/maged1955

Objectives: GM/Deputy/AreaDosm/Dosm positions where to exploit all my

knowledge and expertise has gained till the moment in the sales and marketing

management and hr. experiences within the Middle East.

Summary: 20+ Years of Various, Practical, and Professional Experience as Area Dosm

&DOSM in the Hotels &Resorts Travel Agencies , including Pre-opening experience

Resorts & Hotels, speaks Arabic, English, French, different chain hotels, Director

position levels, travel around 26 countries, attend worldwide exhibitions, very strong

experience in Middle East, GCC, Europe East & West, USA market & Asia, expert

knowledge in Food & Beverage and Finance, Room Division, Pro- active person,

strong team leader, training the staff to achieve their common goals, set policies and

standards for the hotels, creative and effective person, out of the box thinker, work

under high pressure, accept challenges and give quick results Quality-driven.& Out of

the box thinking.

Exposures to different cultures, ways of life and perceptions, have broadened my

mind to many different views, which contributed

Enormously in my personal and professional Evolution.

Excellent working skills in Computer Applications like MS Words, Excel. ,Fidelio

reports and other gds,s programs.

Nationality: Egyptian

Education : Bachelor of Law Alexandria university.

Human Resources Management Certificate .

International quality inspector.

Marital status: Married+ three Girls

Driving License: Kuwaiti GCC &Egyptian

Professional experience:

Hotelier consultant [private Bus] Hotels&Resorts

January 2011 – Present

Marketing& Sales Managements strategies& Survey's Hotels& Travel.

Hcm consultations &Recruiting

Aug . .2009 To 2011: Regional Director Of Sales&Marketing For Regina

Hotels& Resorts Egypt. www.reginahotels&resorts.com

Planning/organizing/communication/presentation/negotiation skills, a leader

Overall responsibility for total revenue and yield strategies, implementation and

results including group and transient rooms, Strategies will include market mix,

pricing, status, direct sales, marketing, and acquisition status and results. Maximize

profitability for the hotel and outstanding quality service for the customers.

Accountable to market performance and potential performance as well as budget,

forecast, and target goals. Participate in total hotel management as a member of the

hotel Executive Committee.

600 Rooms. Hurghada, Nuwaibaa Red Sea &Sinai. Areas of expertise include: •Hotel Management •Sales& Marketing •Organizational Management •Quality Assurance Management •Business Development •Customer Service Focus •Finance & Accounting Procedures and follow up. •Team Management •Human Resource Management -------------------------------------------------------------------------------------------------------

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July. .2008 To June2009 : Deputy GM in charge of Sales &Marketing and

Rooms and Human Resources

. Swiss-Belhotel Plaza Kuwait. www.swiss-belhotel.com**** 154rooms

• Assists the Hotel General Manager in implementing the brand and hotel

Strategy, in order to meet targets for quality of service, attitude and profitability ,

for the Rooms and Food & Beverage departments.

• I was having the responsibility for all the positions in his or her remit;

Ensures the team's talents are developed.

• Is responsible for providing innovation and renewal in the hotel's service offer,

With particular focus on meetings and events.

• Replaces the Hotel General Manager when absent. I have lead the Sales&Marketing team to the best results using latest

Technology and culture mix of the staff to achieve the best revenues.

.

And in The Human Resources Manager role of the hotels

management team, I was providing expertise in the areas of change management,

employee engagement and administration efficiencies of overall business strategy.

The role involves development and implementation of strategies and policies for:

Recruitment and succession planning

Compensation and benefits, including pension plans, health insurance etc

Industrial relations

Internal communication effectiveness

Management development and effectiveness

Health and Safety

Training and customer satisfaction

Quality Management and continuous improvement of systems and processes

Annual department budgets and cost control initiatives

Achievements:

Helped in accomplished the following

Training for the Full house ranking and management levels

With Mr.Colin Quyale Group HR& Learning Director in preparing

And conducting training and translation subjects were:

1-Modern Training Techniques.

2- Leader Ship.

3-Handling Guest complaint and telephone Handling.

4- Customer Care Bronze level.

I was conducting induction, orientations, and business excellence for,

all new comers.

Last one with the help of HK Manager

Renovated Staff housing completely with minimum expences..

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Feb. .2007 till Jul 2008 HOTEL MANAGER Sales& Marketing Operations

+ Human Resources Management. Palestine Hotel 5 *****in Saudi Arabia.

Hands in operation 24 hours, Directs the total operation of the hotel to maintain

established cost and quality standards, attain projected revenue and profit levels,

achieve guest satisfaction goals and ensure maintenance and security of hotel's

physical assets. Develops/updates the hotel business plan, and monitors financial

performance. Administers company policies and local business trends. Reviews the

operation of the Human Resources system to ensure that a work climate is maintained

that is consistent with the Mission Statement

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AUG .2005 till Jan 2007 Area Director Sales and Marketing Towers Hotels Egypt

.5 Proparties.5&4stars Hotel company in the Red Sea Cairo, Egypt

Seven hotels and resorts 2500 rooms 4-5 stars.

Ensure operation meets or exceeds company standards;

Managing sales and marketing department using my contact network in travel and

tourism companies nationally and internationally;

Attending world wide travel and trade exhibitions;

Preparing marketing plans to achieve the company’s targets;

Contract administration;

Forecasting and monitoring business;

Oct.2003 till Aug .2005 www.pickalbatros.com Area Director (Sales & Marketing)

Pickalbatros Hotels the Red Sea. ***** 10 Hotels &Resorts {LTI} Cairo, Egypt

Ten Hotels and Resorts 2500 rooms 4-5 stars. [Maintaining Excellent Customer

Service. Primasol brand of ITS]

including 2 openings 2 hotels 1200 rooms 5 stars deluxe

Oct. 2001 - May 2003 www.worldofcreaitve.com Director of Sales&

Marketing

CREATIVE HOTELS & RESORTS

Mexicana and Grand Sharm Resorts ****+ Sharm Elsheikh, Egypt Two Hotels and Resorts in Sharm Elsheikh more than 450 room Opening.

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Jun. 1998 - Jun. 2001 www.golden5city.com Director of Sales & Marketing

PARADISE Golden 5 City ***** Hurghada,

Egypt Group of 5 Hotels comprising 1200 rooms. Selected by Mr. Sherin Higazy, the known

hotelier.

[Pre opening]

_____________________________________________________________________

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Aug. 1996 - may 1998 www.helnan.com scendenavian hospitality[ 14 hotel]

at that time

Sales Manager [SAUDI ARABIA HOTELS]

Helnan International Hotels ***** Cairo, Egypt

Elaf Helnan Ajyad in “Mecca El Mokkaramah” 340 rooms

Ansaar Helnan in “Al Medina Al Monawarah” 150 rooms [opening]

Helnan Red Sea Palace in “Jeddah” 270 rooms

-------------------------------------------------------------------------------------------- AUG 1981 - Aug 1995 www.zahidtravelagencies.com

Zahid Travel Agencies &Universal travel

Started Sales Manager ended REGIONAL MANAGER --Eastern Province

Saudi Arabia.

Including Human Resources& Training management

Awarded from most major airlines in the area as one of the best ten sellers (BA,

AF, AI, KL, MS, SQ, LH);

.

Dec. 1980 – Apr. 1981 Branch Supervisor / Area in charge

Arab international Airlines Arabia Alexandria, Egypt

Aug. 1979 – Nov. 1980 Travel Sales Man

Thomas Cook implant office UNDP OFFICE CAIRO Cairo, Egypt

Oct. 1977 – Feb. 1978 Reservation Department

Pan American Cairo- Emeco travel. Cairo, Egypt

Attended all International trade exhibitions: .

Intwetex). Leisure Moscow ,TTW Montrerux, Fiture Madrid ,Holiday world

travel Prague Czech republic;Mitt Moscow,Tour Salon Poznan Poland.,C.N

Neckermann

B.T.F BRUSSELS Belgium ,Al Multaqa – Dubai,B.I.T - Milan – Italy .I.T.B -

Berlin – Germany,TUR – Gothenburg – Sweden.,MITT – Moscow – Russia

MTF.Cairo.

Courses attended:

Different Courses in :Quality Assurance/leader Ship/Customer Care/Telephone

,Handling and Handling Guest Complaints/Train The Trainer/ Sales & Marketing ,

Front Office Management and Reservations & Ticketing in Different Air Lines

(LH, OA, KL, KU, TW, PA).

Travel experience:

Visited the following countries for business& Leisure: Austria –Belgium- Bahrain

Czech –– Greece -Germany – ,Malaysia, Morocco/Kuwait

Netherlands -– Poland – Jordan –– REP Russia– France –Spain/ Switzerland -

Saudi Arabia - Sweden – Italy – Cyprus –. India, Indonesia USA- UK – UAE.

References:

Mr.Mohamed Abuelnaga Vice president &[consultant] Regina Resorts.

X.Area General Manager Helnan International Hotels.

Mobile:+20122211011

Mrs.Amira Nader fayek :Vice President Financial Regina Resorts.

+201001614272 e.mil:fayek_amira@hotmail.com

Mr.Ahmed Alserafi: General Manager Crown Plaza KUWAIT

X. Area General Manager

Swiss Belhotel Plaza Kuwait& Convention Center & Royal Suites

Swiss Belhotel Plaza Kuwait& Convention Center & Royal Suites

Mobile: +965 -97268368 Email: serafi16@hotmail.com

-

Colin Quayle X (Group Director of Human Resources and Learning

Development

CORPORATE OFFICE) Skype ID : sbicolin e.maill:flowt2@aol.com www.redplanethotels.com

Mobile:+ 66 878315246

Group Director of Human Resources and Learning Development

MR. SHERIN HEGAZY EX-Marketing Consultant and Owner rep of golden 5

City, and area director of sales and marketing Helnan international and Conrad Egypt

,and now he is running his own business mobile no : +2-012-2215-4577