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Transcript of Made to Measure Window Furnishings - JPM SPEED Mate.pdf · eLearning: Structured Product Education...
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Made to Measure Window Furnishings
Innovative Solutions to Add Value for your Customer
Sales Product Training Module 10.8.2 MotorMATE for Motorised Internal Blinds
Revision D 2nd April 2012
Europe CE Certificate
Germany TUV Certificate
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
MotorMATE Internal Blinds Overview Operation & Advantages
– Minimum size tube MotorMATE fits inside = 45mm diameter
– LIFT up to 8m2 of single or linked blinds
– Easy to program - RTS only motor
– RTS motor is simpler for an electrician to connect than a switch operated motor
– Quiet operation
– A smaller light gap than a manual operated blind
• Manual chain drive end = 20mm light gap
• MotorMATE head = 17.0 light gap
– A cord-free solution where child safety is paramount
– Motorisation increases
• Lifting mechanism life as it is not exposed to daily incorrect use
• Fabric life as it is not exposed to daily incorrect handling
- THIS MOTOR CANNOT BE WIRED DIRECTLY ACROSS A 240 VOLT WALL SWITCH OR TO HOME AUTOMATION SYSTEMS
Light gaps are 17mm
motor end & 6 mm light
gap non drive end
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
MotorMate Motors are Cost Effective & Add Value to a Solution
A Motorised Blind provides ease of operation, increased security, energy
efficiency & comfort to a home.
10% of industry blind sales are typically motorised & this segment of the
market is growing.
Motorised blinds offer a superior solution by removing unsightly chains for
blinds over wide sliding doors and are a child safe solution.
Add value to your offer & differentiation with motorised blinds.
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Internal Blinds Motorisation MotorMATE Motor Technical Specifications
o TUV Certified and CE Approved
- 5 year manufacturers warranty on motor parts & 2 year warranty on remote transmitter
o Electrical Specifications
- 230 Volt x 0.53 Amps x 50 Hz
- Total Power = 121 Watts
- 4 minutes maximum running time before thermal cut off
o Motor Dimensions
- Motor is 35mm Outside Diameter x 577mm long – to suit a 45mm tube
- Motor head thickness is 16.3mm
- Approximate motor weight is 1.5Kgs*
o Blind Lifting Capacity
- Lift up to 8 sq. metres of linked blinds
- Output speed = 28 RPM
- Maximum Torque = 6Nm
o Motor Modes of Operation
- 433.92 +/-100 MHz Radio Controlled
- Mechanical Limits set using special hand tool
o Remote Transmitter
- 1, or 5, or 15 Channel Remote with an indoors transmitting range up to 35 metres. Each channel can control up to 20
receivers
- Battery life up to 3 years if the handset is only used a few times per day.
Europe CE Certificate
Germany TUV Certificate
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Product Information Component Information
Remote Transmitter Options
Adjustment of Mechanical Limit Switches
Roller Blinds
45mm Motor Tube Adaptors (Crown & Wheel)
Dependant Linked Blinds
Double Linked Bracket Blinds
Roman Blinds
Molex Connectors – RTS
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Product Information MotorMATE – 3 RTS Transmitter Options
Power supply: 12 V battery
Each channel can control maximum 20 motor receivers
Transmitter range outdoors = 200 metres
Transmitter range indoors = 35 metres
Single Channel, 5 Channel & 15 Channel Transmitters
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Product Information Push Button Functions on 5 Channel Remote Transmitter
The 5 CHANNEL Remote Control Handset features 5 control
buttons; UP, DOWN, LEFT, RIGHT & STOP.
The UP & DOWN buttons control the blind’s vertical movement .
The LEFT & RIGHT buttons are for channel selection or settings.
One handset is capable of programming as follows;
1) Operate up to 5 motors individually; one on each channel
2) Operate up to 4 motors individually on channels 1 to 4. Channel
5 can be programmed to operate UP TO 20 motors as a group
together.
3) Operate up to 5 GROUPS of motors; each group is operated
independently of each other. Each group can contain UP TO 20
motors & all motors within the group operate simultaneously.
RIGHT
DOWN
LEFT
UP
STOP
CHANNEL INDICATOR
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Product Information Adjustment of Mechanical Limits
o Up stop position is set by adjusting motor head WHITE screw
o Down position is set by adjusting motor head RED screw
o Plastic Tool with special head to adjust limit screws is supplied
with each motorised blind
Up Limit Adjustment Screw
Down Limit Adjustment Screw Plastic Adjustment Tool
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
45mm Dia. Tube
Product Information 45mm Diameter Tube Adaptors - Crown & Wheel
Wheel Bracket & Adaptor Plate 45mm Dia. Tube Crown
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Control System Options Dependent Linked Blinds
• Control system where up to 3 Blinds are linked together &
operated together by 1 motor
• Maximum blind area that may be linked together is 8 sq. metres.
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Control System Options Double Brackets - 2 Blinds installed on one set of brackets
• Control system where 2 Blinds , using 45mm diameter
tube, are installed on one set of 38mm tube brackets
1. Viewscreen blind for the daytime
2. Block out blind for night time privacy – fit closest to
the window for smaller light gaps
• Suited for installation in deeper reveals
• For shallow reveals consider single brackets.
– Reveal fit block out blind
– Face fit sunscreen blind
• 45mm tube adaptors available to fit 38mm brackets.
• Double linked blinds may also be motorized, using
45mm diameter tube
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Control Systems Options Motorised Roman Blinds
• Motorisation System is practically the same
concept as a motorised Roller Blind.
• A motor is fitted inside a 45mm dia. tube
system & attached to a 70mm headboard
using 45mm Roller Blind brackets.
• The blind is lifted from the cord that winds
itself around the 45mm system as it is raised
and lowered; just like fabric would on a Roller
Blind.
• Motor is supplied fitted with a Molex
connector. A separate Molex “Tail” is
supplied to the client for their electrician to
install ready for the blind
• Maximum motorised blind area is 6sq.mtrs
Retrousse & Façade Roman blinds may be motorised
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Motorised R.T.S. Roller Blind Electrical Installation – Molex Connector
• Motorised roller blinds are supplied fitted with a
motor cable.
• End of motor cable is supplied fitted with a
“Molex” plug.
• “Molex” plugs are suitable for internal use only.
• A separate loose cable fitted with a “Molex” plug is
supplied and after installation of the roller blind this can
be connected to the motor plug
• This loose cable is supplied separate to the blinds &
MUST ONLY BE CONNECTED to the HOUSE
ELECTRICAL SYSTEM by a LICENSED ELECTRICIAN
Molex Connector Tail
Molex Connector
Tail & Motor Cable
after connection
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Motorised Roller Blinds Recommended Molex Cable Safety Cover
• Molex cover be fitted as part of the installation
• All cables as supplied with safety label which must not be
removed
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Motorisation Safe Installation Guidelines – 240Volt Wiring
It is important for the safety of persons to follow these instructions, as incorrect installation can lead to death or severe injury.
Before installing the system , remove any unnecessary cords & disable any equipment not needed for powered operation
Electrical work must be installed by a licensed electrician in compliance with current safety regulations & these instructions
The motor must not be subject to crushing, impact, dropping or contact with any kind of liquid. Do not puncture or penetrate
any part of the motor housing
The motor has been designed for the automation of roller blinds & Roman blinds in residential & commercial environment: any
other use is considered improper & not recommended
The supply cable attached to the motor cannot be replaced. If the cable is damaged, the appliance must be replaced
Loading weight & operating time must be compatible with the system specifications
Before carrying out any form of maintenance, switch off the power to the motor
Only use approved accessories, such as power leads, brackets & transmitters
Examine the installation at regular intervals. Do not use the installation until any faults have been rectified & adjustments made
Do not allow children to play with any remote controls. Keep remote controls away from children.
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Motorisation
RTS Motor - Electrical Wiring Information
1. Blue = Neutral
2. Brown = Live (Direction)
3. Green/Yellow = Earth
Important Safety Note
This information is for LICENSED ELECTRICIANS ONLY
ELECTRICAL CONNECTION; Should always be carried out by an Authorised and Qualified Electrical Contractor
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Motorisation Electrical Isolation Switches
ELECTRICAL ISOLATION SWITCHES
• Isolation switches allow you to isolate the power
to each motor
• Isolation switches are highly recommended to
have installed
• Speak to your electrician regarding the isolation
switches prior to wiring.
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Motorisation
Installation Guidelines - Motorised Blinds Cable Entry
80mm
150mm long motor lead with Molex connector
•Drill 35mm dia. To positioned Molex
connection & cover above ceiling off set to
the window corner of the architrave so cable
is well clear of the blind fabric
Molex Connector Tail
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Child Safety - Corded Internal Window Coverings
Trade Practices Regulations 2010
Important for Safe Installation & Operation
In the sales process inform each customer of December 2010
ACCC National Safety Standards & our requirement to fit safety
labels and for our installer to fit safety cleats.
– We PROVIDE a warning label on the chain or cord to highlight
the risk of strangulation to children.
– Sales consultant should recommend to keep cots and furniture
away from window coverings, cords/chains, to install & use
safety devices that remove the cord loop or reduce access to
cords
– Motorised blinds are child safe as there are no chains.
– It is not necessary to drill holes to screw safety cleats
onto the window frame or wall.
X a
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Motorisation MotorMATE Programming Overview
Easy programming methodology
Mechanical set limits in motor head
Individual, multi channel or group motor control
The factory will set the limit 5 - 10mm shorter than the drop so blind stops before hitting sill or floor.
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Single Remote Programming Example
1. If you use a Single Remote all 4 blinds will
operate at the same time.
Multi Remote Programming Example
1. If you use a Multi Remote you are able to set UP TO
20 motorised blinds to operate individually, using
separate channels.
2. Using a separate (unused) channel to Group all 4
blinds to operate at the same time.
Blind A Blind B
Blin
d D
Blin
d C
(Ch 5)
Group Control
(Ch 4) (Ch 3)
(Ch 2) (Ch 1) Blind A Blind B
Blin
d D
Blin
d C
One Channel
Receiver
Group Control
Motorisation MotorMATE Programming Options
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Programming Options Multi Channel Remote to Individually Control 3 Windows
INDIVIDUAL CONTROL
Channel 1 – left hand window
Channel 2 – centre window
Channel 3 – right hand window
GROUP CONTROL
Up to 20 individual motor receivers
Channel 4 – All 3 widows together
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Programming Allocating (Pairing) a Remote to a Motor
Note: This same process can also be used when setting up GROUP
CONTROL, i.e. up to 20 motors operating on a single channel, you
simply pair the motor to the desired number of channels on the
required remote control
PAIRING REMOTE WITH MOTOR RECEIVER
1. Use LEFT or RIGHT buttons to choose a channel on the transmitter
2. Turn the motor power OFF for >10 sec. then ON. The motor receiver will emit
a “BEEP” sound after switching the mains power ON to the motor
NOTE – If no button is pressed within 6 seconds, the motor receiver will return to
the default state
Option 1 – PAIRING FOR CLOCKWISE ROTATION
3. Remove the cover on the back of the remote & press P2 button TWICE
4. Press the UP button.
Option 2 – PAIRING FOR ANTI-CLOCKWISE ROTATION
4. Remove the cover on the back of the remote & press P2 button TWICE
5. Press the DOWN button
NOTE – To reset motor rotation, turn off power for 10 seconds min & then turn on
RIGHT
DOWN
LEFT
UP
STOP
CHANNEL INDICATOR
P1
P2
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Up Limit Setting = WHITE Screw
1. Turn on the power & press the UP button once
2. TURN the WHITE screw with the "Plastic Tool” to change the up position
3. Stop rotating the screw when the required UP position is reached
4. Press the STOP button to complete programming the UP limit setting
Down Limit Setting = RED Screw
1. Turn on the power & press the DOWN button once
2. TURN the RED screw with the “Plastic Tool” to change the down position
3. Stop rotating the screw when the required DOWN position is reached
4. Press the STOP button to complete programming the DOWN limit setting
IMPORTANT: DO NOT adjust red or white limit screws when the motor is stopped
Plastic Tool with special head to adjust limit screws is supplied with each motor
Programming Setting Top & Bottom Mechanical Limits
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
1. Remove the cover on the back of the remote
2. Select the channel to be deleted on the remote
3. Press P2 button once: the receiver will BEEP once in
acknowledgement
4. Press the STOP button
5. Finally press the P2 button once. The receiver will “BEEP” 4
times to confirm all channels & remotes are deleted from that
motor receiver
Programming Deleting Channels
RIGHT
DOWN
LEFT
UP
STOP
CHANNEL INDICATOR
P1
P2
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
1. To set a new channel press P2 button twice for the
first channel
2. Select the new channel
3. Press the P2 button once: The motor receiver will
“BEEP” 4 times to acknowledge the additional
channel has been added
Programming Adding Additional Remotes
RIGHT
DOWN
LEFT
UP
STOP
CHANNEL INDICATOR
P1
P2
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
1. Remove the back cover of the remote
2. Press the P2 button twice for the first channel
3. Then select the new channel & press the P2 button once; the
motor receiver will emit 5 “BEEPS” to acknowledge the change
Programming Adding Additional Channels to the One Multi Channel Remote
RIGHT
DOWN
LEFT
UP
STOP
CHANNEL INDICATOR
P1
P2
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Common Problems, Causes & Solutions
Problem Possible Cause Possible Solution
Motor operating properly when installer
tested using test lead but not working
after electrician wired cables into house
When electrician turns power off to
wire & then turns power back on after
wiring the motor is in program mode for
10 seconds & pressing buttons during
this time will change the program
For single channel remote press UP &
DOWN pushbuttons simultaneously to
pair remote with motor. Motor will jog &
emit a beeps to confirm pairing
Motor stops suddenly after running The motor operated continuously for
greater than the rated time of 4 minutes
Motor will automatically resume working
after 20 minutes cooling
2 motors installed with both motors in
middle (head to head ) do not operate
using RTS transmitter
Electrical magnetic fields interfering
with radio waves
Install motors on opposite end of roller
blinds so they are as far away from
each other as possible
One of two (2) blinds 1,900mm wide x
2,200mm drop installed with 1 motor
does not work
Total blind area is 8.36sq. metres
exceeds maximum lift specification
area of 8 sq. metres & connecting link
may be snapped
Install separate motors for each blind
Abnormal sound during roller blind in
operation
Top tube is too long resulting in the
mechanism being to tight between the
brackets
Check tube length & cut shorter to
eliminate too tight a fit condition
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Roller Blinds Review of This Modules Key Issues
Innovative Solutions to Add Value for your Customer
• High Quality MotorMATE motor with a 5 year manufacturers parts warranty
• 10% + of the blind market is motorized & growing at +10% per year.
• MotorMATE motor is very competitively priced to help us add value & grow our share of this market
• Wide range of 45mm diameter tube operating systems that can be motorized
– Roller Blinds
• Dependant Linked systems – child safe solution as loose chains eliminated over sliding doors
• Dual brackets
– Roman Blinds
• Installation Guidelines - where to drill holes for cable & wiring guidelines
• Programming options – simple to program with mechanically set limits
• Child safe solution – not necessary to drill holes to screw safety cleats onto the window frame or wall.
• Common problems
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds
1. Overview
– MotorMATE Operation & Advantages
– Technical Specifications
2. Product Information
3. Installation
4. Child Safety Guidelines
5. Programming
6. Common Problems, Causes & Solutions
7. Summary
8. Knowledge & Learning Assessment Test
eLearning: Structured Product Education & Evaluation Development: jpm-speed.com
Knowledge & Learning Assessment Test Certificate of Achievement