Made to Measure Window Furnishings - JPM SPEED Mate.pdf · eLearning: Structured Product Education...

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eLearning: Structured Product Education & Evaluation Development: jpm-speed.com Made to Measure Window Furnishings Innovative Solutions to Add Value for your Customer Sales Product Training Module 10.8.2 MotorMATE for Motorised Internal Blinds Revision D 2 nd April 2012 Europe CE Certificate Germany TUV Certificate

Transcript of Made to Measure Window Furnishings - JPM SPEED Mate.pdf · eLearning: Structured Product Education...

Page 1: Made to Measure Window Furnishings - JPM SPEED Mate.pdf · eLearning: Structured Product Education & Evaluation Development: jpm-speed.com Made to Measure Window Furnishings Innovative

eLearning: Structured Product Education & Evaluation Development: jpm-speed.com

Made to Measure Window Furnishings

Innovative Solutions to Add Value for your Customer

Sales Product Training Module 10.8.2 MotorMATE for Motorised Internal Blinds

Revision D 2nd April 2012

Europe CE Certificate

Germany TUV Certificate

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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MotorMATE Internal Blinds Overview Operation & Advantages

– Minimum size tube MotorMATE fits inside = 45mm diameter

– LIFT up to 8m2 of single or linked blinds

– Easy to program - RTS only motor

– RTS motor is simpler for an electrician to connect than a switch operated motor

– Quiet operation

– A smaller light gap than a manual operated blind

• Manual chain drive end = 20mm light gap

• MotorMATE head = 17.0 light gap

– A cord-free solution where child safety is paramount

– Motorisation increases

• Lifting mechanism life as it is not exposed to daily incorrect use

• Fabric life as it is not exposed to daily incorrect handling

- THIS MOTOR CANNOT BE WIRED DIRECTLY ACROSS A 240 VOLT WALL SWITCH OR TO HOME AUTOMATION SYSTEMS

Light gaps are 17mm

motor end & 6 mm light

gap non drive end

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MotorMate Motors are Cost Effective & Add Value to a Solution

A Motorised Blind provides ease of operation, increased security, energy

efficiency & comfort to a home.

10% of industry blind sales are typically motorised & this segment of the

market is growing.

Motorised blinds offer a superior solution by removing unsightly chains for

blinds over wide sliding doors and are a child safe solution.

Add value to your offer & differentiation with motorised blinds.

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Internal Blinds Motorisation MotorMATE Motor Technical Specifications

o TUV Certified and CE Approved

- 5 year manufacturers warranty on motor parts & 2 year warranty on remote transmitter

o Electrical Specifications

- 230 Volt x 0.53 Amps x 50 Hz

- Total Power = 121 Watts

- 4 minutes maximum running time before thermal cut off

o Motor Dimensions

- Motor is 35mm Outside Diameter x 577mm long – to suit a 45mm tube

- Motor head thickness is 16.3mm

- Approximate motor weight is 1.5Kgs*

o Blind Lifting Capacity

- Lift up to 8 sq. metres of linked blinds

- Output speed = 28 RPM

- Maximum Torque = 6Nm

o Motor Modes of Operation

- 433.92 +/-100 MHz Radio Controlled

- Mechanical Limits set using special hand tool

o Remote Transmitter

- 1, or 5, or 15 Channel Remote with an indoors transmitting range up to 35 metres. Each channel can control up to 20

receivers

- Battery life up to 3 years if the handset is only used a few times per day.

Europe CE Certificate

Germany TUV Certificate

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Product Information Component Information

Remote Transmitter Options

Adjustment of Mechanical Limit Switches

Roller Blinds

45mm Motor Tube Adaptors (Crown & Wheel)

Dependant Linked Blinds

Double Linked Bracket Blinds

Roman Blinds

Molex Connectors – RTS

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Product Information MotorMATE – 3 RTS Transmitter Options

Power supply: 12 V battery

Each channel can control maximum 20 motor receivers

Transmitter range outdoors = 200 metres

Transmitter range indoors = 35 metres

Single Channel, 5 Channel & 15 Channel Transmitters

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Product Information Push Button Functions on 5 Channel Remote Transmitter

The 5 CHANNEL Remote Control Handset features 5 control

buttons; UP, DOWN, LEFT, RIGHT & STOP.

The UP & DOWN buttons control the blind’s vertical movement .

The LEFT & RIGHT buttons are for channel selection or settings.

One handset is capable of programming as follows;

1) Operate up to 5 motors individually; one on each channel

2) Operate up to 4 motors individually on channels 1 to 4. Channel

5 can be programmed to operate UP TO 20 motors as a group

together.

3) Operate up to 5 GROUPS of motors; each group is operated

independently of each other. Each group can contain UP TO 20

motors & all motors within the group operate simultaneously.

RIGHT

DOWN

LEFT

UP

STOP

CHANNEL INDICATOR

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Product Information Adjustment of Mechanical Limits

o Up stop position is set by adjusting motor head WHITE screw

o Down position is set by adjusting motor head RED screw

o Plastic Tool with special head to adjust limit screws is supplied

with each motorised blind

Up Limit Adjustment Screw

Down Limit Adjustment Screw Plastic Adjustment Tool

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45mm Dia. Tube

Product Information 45mm Diameter Tube Adaptors - Crown & Wheel

Wheel Bracket & Adaptor Plate 45mm Dia. Tube Crown

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Control System Options Dependent Linked Blinds

• Control system where up to 3 Blinds are linked together &

operated together by 1 motor

• Maximum blind area that may be linked together is 8 sq. metres.

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Control System Options Double Brackets - 2 Blinds installed on one set of brackets

• Control system where 2 Blinds , using 45mm diameter

tube, are installed on one set of 38mm tube brackets

1. Viewscreen blind for the daytime

2. Block out blind for night time privacy – fit closest to

the window for smaller light gaps

• Suited for installation in deeper reveals

• For shallow reveals consider single brackets.

– Reveal fit block out blind

– Face fit sunscreen blind

• 45mm tube adaptors available to fit 38mm brackets.

• Double linked blinds may also be motorized, using

45mm diameter tube

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Control Systems Options Motorised Roman Blinds

• Motorisation System is practically the same

concept as a motorised Roller Blind.

• A motor is fitted inside a 45mm dia. tube

system & attached to a 70mm headboard

using 45mm Roller Blind brackets.

• The blind is lifted from the cord that winds

itself around the 45mm system as it is raised

and lowered; just like fabric would on a Roller

Blind.

• Motor is supplied fitted with a Molex

connector. A separate Molex “Tail” is

supplied to the client for their electrician to

install ready for the blind

• Maximum motorised blind area is 6sq.mtrs

Retrousse & Façade Roman blinds may be motorised

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Motorised R.T.S. Roller Blind Electrical Installation – Molex Connector

• Motorised roller blinds are supplied fitted with a

motor cable.

• End of motor cable is supplied fitted with a

“Molex” plug.

• “Molex” plugs are suitable for internal use only.

• A separate loose cable fitted with a “Molex” plug is

supplied and after installation of the roller blind this can

be connected to the motor plug

• This loose cable is supplied separate to the blinds &

MUST ONLY BE CONNECTED to the HOUSE

ELECTRICAL SYSTEM by a LICENSED ELECTRICIAN

Molex Connector Tail

Molex Connector

Tail & Motor Cable

after connection

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Motorised Roller Blinds Recommended Molex Cable Safety Cover

• Molex cover be fitted as part of the installation

• All cables as supplied with safety label which must not be

removed

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Motorisation Safe Installation Guidelines – 240Volt Wiring

It is important for the safety of persons to follow these instructions, as incorrect installation can lead to death or severe injury.

Before installing the system , remove any unnecessary cords & disable any equipment not needed for powered operation

Electrical work must be installed by a licensed electrician in compliance with current safety regulations & these instructions

The motor must not be subject to crushing, impact, dropping or contact with any kind of liquid. Do not puncture or penetrate

any part of the motor housing

The motor has been designed for the automation of roller blinds & Roman blinds in residential & commercial environment: any

other use is considered improper & not recommended

The supply cable attached to the motor cannot be replaced. If the cable is damaged, the appliance must be replaced

Loading weight & operating time must be compatible with the system specifications

Before carrying out any form of maintenance, switch off the power to the motor

Only use approved accessories, such as power leads, brackets & transmitters

Examine the installation at regular intervals. Do not use the installation until any faults have been rectified & adjustments made

Do not allow children to play with any remote controls. Keep remote controls away from children.

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Motorisation

RTS Motor - Electrical Wiring Information

1. Blue = Neutral

2. Brown = Live (Direction)

3. Green/Yellow = Earth

Important Safety Note

This information is for LICENSED ELECTRICIANS ONLY

ELECTRICAL CONNECTION; Should always be carried out by an Authorised and Qualified Electrical Contractor

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Motorisation Electrical Isolation Switches

ELECTRICAL ISOLATION SWITCHES

• Isolation switches allow you to isolate the power

to each motor

• Isolation switches are highly recommended to

have installed

• Speak to your electrician regarding the isolation

switches prior to wiring.

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Motorisation

Installation Guidelines - Motorised Blinds Cable Entry

80mm

150mm long motor lead with Molex connector

•Drill 35mm dia. To positioned Molex

connection & cover above ceiling off set to

the window corner of the architrave so cable

is well clear of the blind fabric

Molex Connector Tail

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Child Safety - Corded Internal Window Coverings

Trade Practices Regulations 2010

Important for Safe Installation & Operation

In the sales process inform each customer of December 2010

ACCC National Safety Standards & our requirement to fit safety

labels and for our installer to fit safety cleats.

– We PROVIDE a warning label on the chain or cord to highlight

the risk of strangulation to children.

– Sales consultant should recommend to keep cots and furniture

away from window coverings, cords/chains, to install & use

safety devices that remove the cord loop or reduce access to

cords

– Motorised blinds are child safe as there are no chains.

– It is not necessary to drill holes to screw safety cleats

onto the window frame or wall.

X a

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Motorisation MotorMATE Programming Overview

Easy programming methodology

Mechanical set limits in motor head

Individual, multi channel or group motor control

The factory will set the limit 5 - 10mm shorter than the drop so blind stops before hitting sill or floor.

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Single Remote Programming Example

1. If you use a Single Remote all 4 blinds will

operate at the same time.

Multi Remote Programming Example

1. If you use a Multi Remote you are able to set UP TO

20 motorised blinds to operate individually, using

separate channels.

2. Using a separate (unused) channel to Group all 4

blinds to operate at the same time.

Blind A Blind B

Blin

d D

Blin

d C

(Ch 5)

Group Control

(Ch 4) (Ch 3)

(Ch 2) (Ch 1) Blind A Blind B

Blin

d D

Blin

d C

One Channel

Receiver

Group Control

Motorisation MotorMATE Programming Options

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Programming Options Multi Channel Remote to Individually Control 3 Windows

INDIVIDUAL CONTROL

Channel 1 – left hand window

Channel 2 – centre window

Channel 3 – right hand window

GROUP CONTROL

Up to 20 individual motor receivers

Channel 4 – All 3 widows together

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Programming Allocating (Pairing) a Remote to a Motor

Note: This same process can also be used when setting up GROUP

CONTROL, i.e. up to 20 motors operating on a single channel, you

simply pair the motor to the desired number of channels on the

required remote control

PAIRING REMOTE WITH MOTOR RECEIVER

1. Use LEFT or RIGHT buttons to choose a channel on the transmitter

2. Turn the motor power OFF for >10 sec. then ON. The motor receiver will emit

a “BEEP” sound after switching the mains power ON to the motor

NOTE – If no button is pressed within 6 seconds, the motor receiver will return to

the default state

Option 1 – PAIRING FOR CLOCKWISE ROTATION

3. Remove the cover on the back of the remote & press P2 button TWICE

4. Press the UP button.

Option 2 – PAIRING FOR ANTI-CLOCKWISE ROTATION

4. Remove the cover on the back of the remote & press P2 button TWICE

5. Press the DOWN button

NOTE – To reset motor rotation, turn off power for 10 seconds min & then turn on

RIGHT

DOWN

LEFT

UP

STOP

CHANNEL INDICATOR

P1

P2

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Up Limit Setting = WHITE Screw

1. Turn on the power & press the UP button once

2. TURN the WHITE screw with the "Plastic Tool” to change the up position

3. Stop rotating the screw when the required UP position is reached

4. Press the STOP button to complete programming the UP limit setting

Down Limit Setting = RED Screw

1. Turn on the power & press the DOWN button once

2. TURN the RED screw with the “Plastic Tool” to change the down position

3. Stop rotating the screw when the required DOWN position is reached

4. Press the STOP button to complete programming the DOWN limit setting

IMPORTANT: DO NOT adjust red or white limit screws when the motor is stopped

Plastic Tool with special head to adjust limit screws is supplied with each motor

Programming Setting Top & Bottom Mechanical Limits

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1. Remove the cover on the back of the remote

2. Select the channel to be deleted on the remote

3. Press P2 button once: the receiver will BEEP once in

acknowledgement

4. Press the STOP button

5. Finally press the P2 button once. The receiver will “BEEP” 4

times to confirm all channels & remotes are deleted from that

motor receiver

Programming Deleting Channels

RIGHT

DOWN

LEFT

UP

STOP

CHANNEL INDICATOR

P1

P2

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1. To set a new channel press P2 button twice for the

first channel

2. Select the new channel

3. Press the P2 button once: The motor receiver will

“BEEP” 4 times to acknowledge the additional

channel has been added

Programming Adding Additional Remotes

RIGHT

DOWN

LEFT

UP

STOP

CHANNEL INDICATOR

P1

P2

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1. Remove the back cover of the remote

2. Press the P2 button twice for the first channel

3. Then select the new channel & press the P2 button once; the

motor receiver will emit 5 “BEEPS” to acknowledge the change

Programming Adding Additional Channels to the One Multi Channel Remote

RIGHT

DOWN

LEFT

UP

STOP

CHANNEL INDICATOR

P1

P2

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Common Problems, Causes & Solutions

Problem Possible Cause Possible Solution

Motor operating properly when installer

tested using test lead but not working

after electrician wired cables into house

When electrician turns power off to

wire & then turns power back on after

wiring the motor is in program mode for

10 seconds & pressing buttons during

this time will change the program

For single channel remote press UP &

DOWN pushbuttons simultaneously to

pair remote with motor. Motor will jog &

emit a beeps to confirm pairing

Motor stops suddenly after running The motor operated continuously for

greater than the rated time of 4 minutes

Motor will automatically resume working

after 20 minutes cooling

2 motors installed with both motors in

middle (head to head ) do not operate

using RTS transmitter

Electrical magnetic fields interfering

with radio waves

Install motors on opposite end of roller

blinds so they are as far away from

each other as possible

One of two (2) blinds 1,900mm wide x

2,200mm drop installed with 1 motor

does not work

Total blind area is 8.36sq. metres

exceeds maximum lift specification

area of 8 sq. metres & connecting link

may be snapped

Install separate motors for each blind

Abnormal sound during roller blind in

operation

Top tube is too long resulting in the

mechanism being to tight between the

brackets

Check tube length & cut shorter to

eliminate too tight a fit condition

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Roller Blinds Review of This Modules Key Issues

Innovative Solutions to Add Value for your Customer

• High Quality MotorMATE motor with a 5 year manufacturers parts warranty

• 10% + of the blind market is motorized & growing at +10% per year.

• MotorMATE motor is very competitively priced to help us add value & grow our share of this market

• Wide range of 45mm diameter tube operating systems that can be motorized

– Roller Blinds

• Dependant Linked systems – child safe solution as loose chains eliminated over sliding doors

• Dual brackets

– Roman Blinds

• Installation Guidelines - where to drill holes for cable & wiring guidelines

• Programming options – simple to program with mechanically set limits

• Child safe solution – not necessary to drill holes to screw safety cleats onto the window frame or wall.

• Common problems

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Sales Product Training Contents for Module 10.8.2 – MotorMATE Motorised Blinds

1. Overview

– MotorMATE Operation & Advantages

– Technical Specifications

2. Product Information

3. Installation

4. Child Safety Guidelines

5. Programming

6. Common Problems, Causes & Solutions

7. Summary

8. Knowledge & Learning Assessment Test

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Knowledge & Learning Assessment Test Certificate of Achievement