Ma. lourdes a. manuel
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Transcript of Ma. lourdes a. manuel
October 16, 2013
Aldaba Theater, University of the Philippines
Quezon City, Philippines
• FOUNDATION, INC.
COMPANY PROFILE
Founded in April 1999 as a vehicle for
greater private sector participation in the
delivery of basic health services including
family planning and reproductive health.
Today, its network of 6 clinics provides
comprehensive, quality outpatient services
at affordable prices.
Our Vision is a
healthy, happy
Filipino family.
Our Mission is to provide
affordable quality
reproductive and family
health services in a
friendly and
compassionate manner.
Ms. Teresita D. Panganiban President - Chief Executive Officer
Our Core Values:
• Excellence
• Compassion
• Commitment to Service
• Integrity
Our Present Board of Trustees
Chairman: Ms. Zorayda Amelia C. Alonzo Vice Chairman-Treasurer: Ms. Maria Isabel G Ongpin
Member-Trustees:
●Ms. Elizabeth Zobel De Ayala ●Mr. Ernie Pernia ●Ms. Carmelita Quebengco ●Mr. Vicente Pacqueo ●Ms. Teresa J. Ho ●Ms. Teresita Panganiban Dr. Juan Pablo Nanagas
• Incorporated in 1999 with funding from the USAID under two Contract Agreements—1999-2001; 2001-2003
• Main mission was family planning; target market was lower income groups – Class C, D, E
• Designed for chain of 60 clinics nationwide to provide access to quality health
• USAID support initially intended to extend up to nine (9) years and leave a sustainable operation on the tenth year.
Brief History
Brief History
• Established 10 clinics between 2000 to 2002—Masinag, Shaw, Cubao, Lagro, Pasay, Pasig, San Juan, Sangandaan, Cebu and Davao
• No cost extension of USAID support to end of 2005; Self-sustaining from that time
• Cost cutting measures applied including closure of resource draining clinics— Sangandaan, San Juan, Pasig, Pasay City
FriendlyCare Clinics
Cebu Shaw Davao
Masinag Lagro Cubao
6 clinics
Sustainability Strategies • FP activities sidelined starting 2006 to
focus on sustainability of operations
• Various minor funding/grants for specific projects— Consuelo Foundation, USAID (PRISM), Rocking Moon Foundation, Soroptomist International, CIDA, Rotary Club International, UNFPA
• Applied aggressive business development strategies, strengthened branding, forged affiliations
Meet your Family Health Savers
• Flu Vaccine
• Hepatitis A vaccine
• Hepatitis B vaccine
• Pneumococcal Pneumonia
vaccine
• Human Papilloma Virus (HPV)
• Typhoid Fever
• MMR
• Chicken Pox
• Meningococcemia
• Rabies, etc
FriendlyVax
Our
Healthcare
Services
One-stop-shop
Family Health Clinic
• Hematology (CBC)
• Liver profile
• Thyroid Function Test
• Immunology / Serology
• Cancer Screening
• Blood Chemistry
• Papsmear
• Drug Test
• HIV Counseling and Testing
• Pregnancy Test
• Urinalysis / Fecalysis
FriendlyCare Clinic’s Licensed Medical Technologists
• Mammogram
• X-ray (Digital / Analog)
• Pure Tone Audiometry
• Spirometry
• Ultrasound (2D/3D/4D)
• 2D Echo with Doppler (Adult & Pediatric)
• Treadmill Stress Test
• Electrocardiogram (ECG)
• Vascular Ultrasound
• Ultrasound Guided Biopsy
• OB/Gyne Doppler Ultrasound
• Sonomammogram
• Internal Medicine
• Family Medicine
• OB Gynecology
• Pediatrics
Core Consultation
• Cardiology
• Pulmonology
• Gastroenterology
• Diabetology
• Pediatric Allergology
• Pediatric Cardiology
• Dentistry and Orthodontics
• Urology
• Dermatology
• General Surgery
• Ophthalmology
• Cataract Surgery
• ENT
• OB Endocrinology / Fertility
• Urology
• Orthopedic Surgery
Multi-Specialty Services
• Family Health Program Installation at the Workplace
(Maternal and Child Health)
• Family Planning Counseling, Seminars, Lectures
• Family Planning Methods (Temporary and Permanent)
• Bilateral Tubal Ligation (BTL)
• No Scalpel Vasectomy (NSV)
Family
Planning
Services
Other Healthcare Services
• Annual Physical Examination
• Pre-Employment Examination / Psychometric Testing
• POEA Accredited PEME for Land-based OFW
• Drug Testing
• HIV Counseling and Testing
Accreditations
YOY Gross Revenues
35M
47.3M
0
2000000
4000000
6000000
8000000
10000000
12000000
14000000
16000000
18000000
1 2 3 4 5 6 7 8 9 10 11 12
Comparative Monthly Sales
CY 2003
CY 2004
CY 2005
CY 2006
CY 2007
CY 2008
CY 2009
CY 2010
CY 2011
CY 2012
CY 2013 (Sept)
40.4M
50.3
64.7M
90,8M
108.4M 123.1
131.5143.8M
122.6M
GRANT FUNDS/OPEX TRENDS • COST CONTROL
MEASURES ALIGNS WITH DWINDLING AID FUNDS
• OP UPWARD CURVE DUE UNAVOIDABLE MAINTENANCE & UPKEEP OF AGING EQUIPMENT & FACILITIES
• PRESSURE ON CASH FLOW DUE VOLUME ACTIVITY & CAPEX REPLACEMENT
0
20000
40000
60000
80000
100000
120000
140000
160000
180000
200000
Total OPEX
Depreciation
GRANT Funds
Operating Expense • BLOATED PLANTILLA
RATIONALIZED
• WAR OF ATTRITION FROM 2006 TO 2010
• FACILITIES ALIGNED TO CAPACITY UTILIZATION
• LEASE CONTRACTS RENEGOTIATED
• ADS & MARKETING PARED TO BARE MINIMUM; SHIFTED TO INCENTIVES AND REFERRAL COMMISSIONS
• AFFILIATIONS W/ HMOs/Brokers BOOSTED
0
10000
20000
30000
40000
50000
60000
2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Personnel
FacilitiesRental
Utilities &Others
Advtg/Commissions
PERFORMANCE BY CLINIC
REVENUE TRENDS SUSTAINABILITY TRENDS
-
5,000
10,000
15,000
20,000
25,000
30,000
35,000
40,000
45,000
50,000
2005
2007
2010
2012
0.0%
20.0%
40.0%
60.0%
80.0%
100.0%
120.0%
140.0%
160.0%
2005
2007
2010
2012
HISTORICAL FINANCIAL PERFORMANCE PESOS MILLIONS
Calendar Year 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012
Program
Income 3.6 23.6
35.6 40.6 47.1 48.2 51.4 63.4 90.7 107.9 123.4 132.2 145.6
Grant Funds 155.8 186.6
81.2 80.7 65.7 52.8 11.2 7.3 2.2 2.1 6.6 9.1 8.0
Total 159.4 210.2
116.8 121.4 112.7 101.0 62.6 70.7 92.9 110.0 130.0 141.3 153.6
Growth – P.I. 566% 51% 14% 16% 2% 7% 23% 43% 19% 14% 7% 10%
Growth %
Total 32% -44% 4% -7% -10% -38% 13% 32% 18% 18% 9% 9%
OPEX 82.95 173.4
143.4 137.7 125.9 103.7 83.8 87.5 107.3 115.5 125.0 129.7 146.3
% Inc/(Dec) 109% -17% -4% -9% -18% -19% 4% 23% 8% 8% 4% 13%
COMPARATIVE PERFORMANCE
(50,000)
-
50,000
100,000
150,000
200,000
2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013BDGT
PROG INC
CONTRIBUTIONS
Net Gain/(Loss)
FP - Long Acting Permanent Methods (BTL/NSV)
CY Acceptors CY Acceptors
2000 38 2006 405
2001 398 2007 515
2002 650 2008 504
2003 1,937 2009 672
2004 2,079 2010 1,561
2005 1,430 2011 3,026
2012 2,146
2013 (Sep) 1,521
Cum Totals 6,532 10,350
PTD Total 16,882
Our Challenges • Retooling/equipment replacement
• Expansion of capacity installations
Expansion of reach
• Aggressive competitive pricing/
Emerging new players
• Technology trailer
• Pay scale standardization – technical,
clinicians and backroom operations
• High penalty of leasing facilities
Kalusugan sa Presyong Kaibigan
THANK YOU!
Visit our website @
www.friendlycare.org Like our official Facebook page
©October 2013