M-Ticketing System

Application Overview

Design concepts for reservation system

Trains

Routes

Schedules

Prized seats for scheduled

routeSeats for

Passenger Class

Passenger Classes

Route schedule Booking System

Facilitate selling ‘prized seats for a scheduled route’

Resources Product building Finished Product

Design Principles

• Used the specifications stipulated in the document “Functional Specification of the Mseat reservation system of the Sri Lanka Railways” as the base document.

• Clarifications and additional information were gathered during number of meetings and interactions had with the officials from Sri Lanka Railways.

System Architecture

Customer walks to the Railway Station and do the reservation by paying cash

M Reservation System

Option1

Option 2

Dial XXXX

Mobitel Wireless internet Via 3G Coverage

Mobitel HO

LAN

Option 3

Customized APN

Application & Database server

HP BL 460,6 GB,Intel Xeon ,3 GHz Quad core

CPU ,146 GB HD in Raid 1

Customer Dial short code Using Mobitel connectionfrom any where ,any time

Customer walks to Mobitel Branch to make the

reservation

Mobitel WLAN

Mobitel MSC

CC Agent do the Reservation Payment done via Mobitel

Account

Mobitel Branch

Call center Agent

SMS Reply for confirmationActive sever

Passive Server for Redundancy

(Manually switch ON)

Login Page•This page appears once the connection is ready for Railway Station Masters for login to the system

•Station Master should provide his User name and Password to Enter the system.

Home Page•The Home page of M-Ticketing system will appear once the correct credentials are given.

•To Perform a Reservation user should select relevant route in Ticketing menu.Ex: FOT/KDT option for Colombo Kandy Route.

Reservation page•In Reservation page , the given table shows available trains in the selected route and their seat availability for 28 days .•To perform a reservation user should click on the required Train vs Date cage

•Click OFV - Directs to OFV seat plan.•Click SCR –Directs to second class seat plan

Seat Plan•Click on Train Vs date cage .Then relevant seat plan will appear.

•The seat plan shows the reserved seats ,Blocked seats and available seats for reservation in a graphical view.

Seat selection •The required number of seats can be marked in check box.•The Price of the ticket is automatically calculated.•Using payment mode warrant/pass can be selected.•Reservation is complete once click on OK Button .

Confirmation page•Reservation details appears as it printed on the paper ticket.

•Click Print button to print the ticket.

Cash book Report•Location wise daily revenue can be obtain from this report .

•In each station the station masters name and contributed amount is shown.

Revenue Summary Report•The revenue of selected date range for individual station or all stations can be obtained.

Additional Facilities provided

• A dash-board of seat availability of each train for 28 days is provided to decision makers online real time via web browser.

• Warrant cancellation and Refund procedure are available with railway counters and do not involving paper works as earlier.

• Station Master can take Guard report comprising of seat occupation in one minute as a computer printout, which is very accurate.

• Detail reports of previous months can be accessed very fast . Earlier it was not possible.

• No need to spend time on preparing reports and reconciliations as all information can be accessed online real time.

Road Map

Colombo – Kandy Intercity train ticket reservation

Extend the service to all other Intercity services using the same technology

Use of advanced technology such as NFC to further enhance the services

Available through Railway

Stations, Mobitel point of presence and Contact

Center

Open the service to any

other interested telecom

operator.

Open the service via Internet for

general public as a DIY service