LYNX CSP BY VERSIANT...Lynx CSP offers customers a comprehensive set of business functions providing...
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Enhanced communication providing customers with a fully integrated, configurable terminal operating system portal. Improve Customer Satisfaction Providing real-time visibility to terminal data reduces daily phone calls and emails for the terminal customer service team. This platform enables the terminal’s customers to manage their data and retrieve analytical reports. These features in Lynx CSP include: check the container availability status, view the vessel schedule, pre-advise container visits, apply and release holds. Collect Money Customers now have the ability to submit payment for container demurrage and terminal fees through the Lynx CSP solution. Out of the box, the terminal can accept payments with credit cards, electronic checks or guarantees from customers. Streamline Terminal Operations Lynx CSP offers customers a comprehensive set of business functions providing a direct benefit to terminal operations. With this solution, truckers will be able to pre-advise their visit, receive real-time email or SMS notifications when import containers become available and ultimately reduce turn-times and terminal congestion. LYNX Login Screen LYNX Booking Interface Visit us online at Versiant.com or call us at (704) 831-3904 LYNX CSP BY VERSIANT
Transcript of LYNX CSP BY VERSIANT...Lynx CSP offers customers a comprehensive set of business functions providing...
Enhanced communication providing customers with a fully integrated, confi gurable terminal operating system portal.
Improve Customer SatisfactionProviding real-time visibility to terminal data reduces daily phone calls and emails for the terminal customer service team. This platform enables the terminal’s customers to manage their data and retrieve analytical reports. These features in Lynx CSP include: check the container availability status, view the vessel schedule, pre-advise container visits, apply and release holds.
Collect MoneyCustomers now have the ability to submit payment for container demurrage and terminal fees through the Lynx CSP solution. Out of the box, the terminal can accept payments with credit cards, electronic checks or guarantees from customers.
Streamline Terminal Operations Lynx CSP offers customers a comprehensive set of business functions providing a direct benefi t to terminal operations. With this solution, truckers will be able to pre-advise their visit, receive real-time email or SMS notifi cations when import containers become available and ultimately reduce turn-times and terminal congestion.
Customer Service Portal
LYNX Login Screen LYNX Booking Interface
Visit us online at Versiant.com
or call us at (704) 831-3904
Enhanced communication providing customers with a fully integrated, configurable terminal operating system portal.
Improve Customer SatisfactionProviding real-time visibility to terminal data reduces daily phone calls and emails for the terminal customer service team. This platform enables the terminal’s customers to manage their data and retrieve analytical reports. These features in Lynx CSP include: check the container availability status, view the vessel schedule, pre-advise container visits, apply and release holds.
Collect MoneyCustomers now have the ability to submit payment for container demurrage and terminal fees through the Lynx CSP solution. Out of the box, the terminal can accept payments with credit cards, electronic checks or guarantees from customers.
Streamline Terminal Operations Lynx CSP offers customers a comprehensive set of business functions providing a direct benefit to terminal operations. With this solution, truckers will be able to pre-advise their visit, receive real-time email or SMS notifications when import containers become available and ultimately reduce turn-times and terminal congestion.
Customer Service Portal
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LYNX Login Screen LYNX Booking Interface
Visit us online at Versiant.com
or call us at (704) 831-3904
Real-time Interface- Pre-advise gate transactions- View import container availability- Hazardous documentation management - Maintain bookings- Manage equipment holds- Manage equipment order deliveries- Minimize data latency - Extensive reporting and business analytics- Extensible user interface catering to terminal needs
Security- Carrier and role based- Data encryption
Container Notifi cations- Receive email or SMS when container becomes available- Reduce customer service inquiries and trouble tickets
Payments & Guarantees- Secure online payments & guarantees- Provide credit card and electronic check processing- Integration with your banking provider
Lynx is an advanced, web-based customer portal providing accurate, real-time information for terminal operators, enabling customers to manage their business. The intuitive, user-friendly design of this software platform and robust reporting capabilities greatly improve overall customer satisfaction and streamline terminal and customer interaction. Lynx is a secure software platform that is tightly integrated with Navis Express and N4.
Visit us online at Versiant.com or call us at (704) 831-3904
3700 Arco Corporate Drive, Suite 350 Charlotte, NC 28273
FEATURES & CAPABILITIES
Customer Service Portal
Customer Service Portal
