LyncConference2013 - Lync Mobile - Mise en Oeuvre

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Planification, déploiement, fonctionnement, administration du client Lync Mobile 2013 Animée par Natacha Miko et Stefan Plizga de Microsoft

Transcript of LyncConference2013 - Lync Mobile - Mise en Oeuvre

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2. 5 3. Sign-in and Push notification Feature/Capabilit y Lync session remains signed inLync 2013 desktop client 1iPhoneiPad Androd11Support for push notificationsCountry code populates based on region settings Account information for multiple users can be cached on the same deviceWindows Phone1 4. Confere ncing Support in Lync Mobile ClientsFeature/CapabilityLync 2013 desktop clientWindows Phone iPhoneiPadAndroidClick a link in the meeting reminder to join a meeting (public switched telephone network (PSTN))1111Click a link in the meeting reminder to join a video or VoIP meetingParticipate in multiparty IMUse dial-out conferencing (server calls the mobile device)2222Use dial-in audio conferencing3View meeting videoView multiparty video (gallery view)Wait in meeting lobbyUse in-meeting presenter controlsAccess detailed meeting roster for audio conferencesAccess detailed meeting roster for IM conferencesShare desktop or programView shared desktop or programView shared PowerPointUse meeting tools (present Microsoft PowerPoint files, use whiteboard, conduct polls, share files)Navigate a list of your meetings 5. Telephony Support in Lync Mobile ClientsFeature/CapabilityLync 2013 desktop clientWindows PhoneiPhoneiPadAndroidIn Lync, tap the call icon to call a contact12222Transfer a call1Manage call forwarding3Manage team call settings3Manage delegates3Initiate a call to a Response Group3Support emergency services4Make calls on behalf of another contact (manager/delegate scenario)3Handle another contacts calls, if configured as a delegate 33333Use Call via Work (Lync Server 2013 places your outgoing calls so that the receivers caller ID displays your work number instead of your mobile number)3333Access voice mail4Use the keypad in Lync3333 6. Windows Phone Following are the Lync 2013 for Windows Phone prerequisites. Windows Phone 8 or the latest version.The Windows Phone device must have the latest updates available from Microsoft. For details, see Windows Phone 8 update history at http://go.microsoft.com/fwlink/p/?LinkID=281961.The device must have 12 MB of available disk space.The user must have a voice and data plan from a carrier. 7. IOS To support Microsoft Lync 2013 for iPhone or Microsoft Lync 2013 for iPad, the device must meet the following requirements: iPhone 4 mobile digital device with Apple iOS 6 or the latest version.iPad 2 or a later version mobile digital device with Apple iOS 6 or the latest version.iPad mini mobile digital device with Apple iOS 6 or the latest version. 8. Androd To support Lync 2013 for Android, the Android phone must meet the following requirements: The Android phone must be running Android 4.0 or a later phoneoriented operating system.The device must have a 1.2 GHz dual core or higher CPU.The device camera (front/rear) resolution should be VGA or higher.Other hardware requirements should be aligned with Android 4.0 Compatibility Definition Document 9. Client - Server Interop Lync Server 2010 with Mobility ServiceLync Server 2013 (prior to CU 1 update)Lync 2013 mobile clientsError: You can't sign in with this version of Lync. Please install Lync 2010.Error: You can't sign in with this version of Lync. Please install Lync 2010.Lync Server 2013, CU 1 Mobility DisabledNotification to upgrade to the latest version of the mobility client.Lync 2010 mobile clientsLync Server 2013, CU 1 Mobility EnabledError: Cant sign in because you are not setup to use Lync 2013. Please contact your support team. Error: Cant sign in because you are not setup to use Lync 2013. Please contact your support team. 10. 13 11. Capacity Planning Mobility Workflow 132 User model Number of Lync users Number of mobile users Number of FE Mobile devices per user Available memory per FE CPU4 Required min memory = .5 + (Active users)/2000 Additional CPU = Active users * 0.0044 Plan for failover Concurrent active sessions Available memory CPU 12. Components Lync Server 2013 Unified Communications Web API (UCWA)Lync Server 2013 Mobility Service (Mcx)Lync Server 2013 Autodiscover ServicePush Notification Service 13. Supported Topologies Applying the Cumulative Updates for Lync Server 2013: February 2013 adds the UCWA web components to support mobility for Lync 2013 Mobile client features in the following topologies: Lync Server 2013 Standard EditionLync Server 2013 Enterprise EditionThe Edge Server can be a Lync Server 2010 Edge Server. A Lync Server 2013 deployment without the Cumulative Updates for Lync Server 2013: February 2013 will use the Mcx Mobility Service and can provide services only for Lync 2010 Mobile. 14. flow of mobile application web requests for the Mobility Service and for the Autodiscover Service 15. Prerequisites Your topology must meet the following requirements to support the Mobility Service and the Autodiscover Service: The Front End pool internal web FQDN must be distinct from the Front End pool external web FQDN.The internal web FQDN must only resolve to and be accessible from inside the corporate network.The external web FQDN must only resolve to and be accessible from the Internet.For a user who is inside the corporate network, the Mobility Service URL must be addressed to the external web FQDN. This requirement is for the Mobility Service and applies only to this URL.For a user who is outside the corporate network, the request must go to the external web FQDN of the Front End pool or Director.If you support automatic discovery, you need to create the following DNS records for each SIP domain: An internal DNS record to support mobile users who connect from within your organization's network.An external, or public, DNS record to support mobile users who connect from the Internet. 16. 19 17. Apply Lync update The Lync cumulative update February 2013 is required to have the mobility 2013. Updates are available on Lync TechCenter http://technet.microsoft.com/enus/lync/dn1460151.To enable the Mobility service, run the following cmdlet: Enable-CsTopology2.To enable the Unified Communications Web API (UCWA), you must run the Bootstrapper.exe tool again on all Lync Server 2013 Director servers, Standard Edition servers, and Enterprise Edition front end servers on which the web components are installed and updated. The command to run the tool is as follows: %ProgramFiles%Microsoft Lync Server 2013DeploymentBootstrapper.exe 18. Record DNS Internal Lyncdiscoverinternal. IP FE Pool / Lync internal webservicesExternal Lyncdiscover.IP Reverse Proxy 19. Certificat 20. Set mobility Policy Enable Mobility/ VoIP/ Video/ Outside voice Set-CsMobilityPolicy -Identity "site:Redmond" EnableMobility $true EnableOutsideVoice $False 21. Configure Push notificatification for WP8 & Lync mobile 2010 (WP, iOS, Androd) Add a Lync Server online hosting providerNew-CsHostingProvider -Identity "LyncOnline" -Enabled $True -ProxyFqdn "sipfed.online.lync.com" -VerificationLevel UseSourceVerification Set up hosting provider federation & enable federationNew-CsAllowedDomain -Identity "push.lync.com Set-CsAccessEdgeConfiguration -AllowFederatedUsers $True Enable Push notificationSet-CsPushNotificationConfiguration -EnableApplePushNotificationService $True EnableMicrosoftPushNotificationService $True 22. 25 23. VoIP on [email protected] channels? P-Get Event Channel VoIP socket Push NotificationUCWA supports different notification mechanisms across varied mobile platforms 24. Receive VoIP call PSTN/ GSM [email protected] call Reverse ProxyEDGEEDGEDMZForward ProxyExchang e OnlineSIP Federation (push.lync.com)EnterpriseMedia Flow Media [email protected] Call NotificationPNCH ServicesP-Get Event ChannelMake call Call accepted Mediation Server Pool 1Pool 2Lync Web Components (UCWA, AutoD)Lync ServerPool 3HTTP SIP Media 25. Receive VoIP call Push Notification PSTN/ GSMSend push to [email protected] Call Reverse ProxyDMZForward ProxyEnterpriseExchang e OnlineEDGEEDGE SIP Federation (push.lync.com)Media Flow Media [email protected] PNCH ServicesSend push to Lync OnlineMake call Call accepted Mediation Server Pool 1Pool 2Lync Web Components (UCWA, AutoD)Lync ServerPool 3HTTP SIP Media 26. VoIP Socket vs. Push Notification VoIP SocketPush NotificationStreamlined notifications (free-form)Requires Push Notifications Clearing House/ Microsoft Push Notifications (MPNs)Reliable & low latency delivery Doesnt require Enterprises to federate with Lync Online Can be extended to support apps on AndroidPossible high latency for incoming VoIP, IM notifications due to multiple hopsBest effort push notification delivery by MPNs Privacy concerns around IM messages for Enterprises 27. Voice call preferences Call Preferences? Wi-Fi/ Cellular Data/ PSTN [email protected] enables user to receive incoming call over their preferred network 28. Voice Call Preferences: Require WiFi [email protected] (Moves from WiFi to LTE)InternetPSTN/ GSMMPNSAlices setting: RequireWi-FiforVoIPForward ProxyReverse ProxyDMZMedia FlowExchang e Online EDGE (SIP)EDGE (SIP)EnterpriseSIP Federation (push.lync.com)Media [email protected] callPNCH ServicesFallback to PSTNMediation Server Pool 1Pool 2Lync Web Components (UCWA, AutoD)Lync ServerPool 3HTTP SIP Media PSTN 29. 32 30. Mobility Policies and Preferences IT Admin CU1 mobility rollout Control Mobility policy controls available for users at global, site and user level: Mobility Policy => EnableMobilityConfigure Enterprise Voice for mobile users Mobility Policy controls available to disabling VoIP (e.g. for hosting partners): Mobility Policy => EnableVoIP Mobility Policy controls to disable outside voice i.e. Call-via-work and Single Number Reach for users: Mobility Policy => EnableOutsideVoiceLimit data usage by employees Limit VoIP usage on Wi-Fi only networks: Mobility Policy => RequireWIFIForIPAudio Limit Video usage on Wi-Fi only networks: Mobility Policy => RequireWIFIForIPVideoBlock push notifications PushNotificationConfiguration global policy for Microsoft Push Notifications Service: EnableMicrosoftPushNotificationService Disabling would affect the ability to receive VoIP/ IM calls when application is in backgroundDisable saving history on mobile device Disable logging of IM conversation: ClientPolicy: EnableIMAutoArchiving Disable logging of call information: ClientPolicy: EnableCallLogAutoArchiving Enabling/ disabling these policies would affect conversation history across all clients 31. Mobility Policies and Preferences IT Admin CU2 Control local caching on mobile device Mobility policy available to control saving of credentials on mobile devices: Mobility Policy => AllowSaveCredentials Mobility policy available to control saving of conversation history on mobile devices: Mobility Policy => AllowSaveIMHistory Mobility policy available to control saving of call logs on mobile devices: Mobility Policy => AllowSaveCallLogsDisable Exchange connectivity from mobile clients Mobility policy to disable exchange connectivity from mobile device: Mobility Policy =>AllowExchangeConnectivityControl SQM Mobility Policy controls whether users are allowed to participate in Customer Experience Improvement program: Mobility Policy => AllowCustomerExperienceImprovementProgramLimit data usage by employees Limit application and data collaboration usage on Wi-Fi only networks: Mobility Policy => RequireWIFIForSharing 32. Mobility Controls and Preferences Mobile User Limit Data Usage Require Wi-Fi for Voice Require Wi-Fi for Video Require Wi-Fi for SharingManage Notifications Push Notifications on/ off for VoIP and IM (Windows Phone only)Contacts Phonebook access on/ off Photos on/ offControl Outside Voice Specify Mobile NumberAccessibility TTY mode on/ off 33. Trois socits unies dans lunivers du sonSolutions Micro-casques et audioconfrences portables Professionnels et Grand Public.13 - ABOUT JABRADispositifs daide auditive Professionnels et Grand Public.1er fabricant au monde dquipements de mesure et de logiciels danalyse pour laudiomtrie et les explorations fonctionnelles (PEA/VNG) 34. De limportance du dernier maillon ? 35. 39 36. 40 37. LES TENDANCES IMPACTENT NOTRE INDUSTRIE ET NOTRE FACON DE TRAVAILLER MobilitTravailler nimporte oSource: Candefero quick poll, 292 respondents, January 2013 38. Ladoption mne au dploiementRcompenseRetour sur investissementLES SOLUTIONS JABRA ACCELERENT Ladoption des solutions de collaboration Un dploiement russit mne un bon ROILexprience aboutit ladoptionROI Devices Make Experiences Adoption / Productivit Risque 39. A NEW WORLD. A NEW WORKER. A NEW OPPORTUNITY.3 - MOVING FORWARD 40. La voix une applicationMOBILITE MAINS LIBRES NOISE BLACKOUT CLARTE CEBP 41. Dun Usage unique .. une mutliconnectivitMULTI- SOLUTIONS MULTI-CHANNELS MULTI-TACHES USB/DECT BT 42. Du Casque basique ..A une solution intelligentePERFORMANCE TAILLE/STYLE DETECTEUR CONTEXTE 43. Passer de laccessoire ...au necessaireFLEXIBILIT FIABILIT SERVICES CONFIANCE 44. Loutil de travail ...devient un plaisir a porterCHARGE DE TRAVAIL STYLE DE VIE QUILIBRE PROFITER 45. NOUVEAUTS PRODUITS POUR MICROSFOT LYNC25 - MOVING FORWARD 46. Jabra and microsoft GET THE FULL BENEFIT OF VOICE COLLABORATION VIA MICROSOFT LYNCJabra is a Microsoft Gold Certified Partner.Jabra devices that are Optimized for Microsoft Lync are tested by Microsoft to offer a rich and integrated experience for Microsoft Office Communicator 2007 and Microsoft Lync 2010/2013Jabras Optimized devices deliver plug and play registration with the Lync server, automatic device detection, remote call control from the device, and superior wideband audio quality.Jabra enables users to derive the full business productivity, efficiency and cost benefits they expect from Microsoft Lync through enhanced voice collaboration based on simplicity. 47. Jabra & Microsoft: Partenariat dans la dure UC device strategic alliance agreement signed September 20062008 OEM Hardware Solution PARTNER OF THE YEAR FINALISTFirst headset devices qualified for Office Communicator 2007 (GN2000 & GN9300 )2012 most complete product portfolio in depth and breadth with over 25 optimized solutions (Corded and Wireless)Start of large scale HS deployments in 2009 with MS Office Communicator R2Jabra has delivered the worlds largest UC installation in one single company close to 100,000 headsets installed worldwide in 2010 (and cont.).51 48. Bnfices des quipements certifis ? Audio wideband for professional communicationsIntegrated in line controls, easy and intuitive devicesPlug & Play solutions, no drivers neededLync optimizationOne headset for all your devices 49. Jabra Motion conue en fonction de vos besoins 50. Jabra SPEAKTM 510 POUR DES CONFERENCES EN TOUT LIEU 51. DIAL 550 USB phone and speaker phone Key Benefits Handset to ease the transition from desk phone to UC Simple, intuitive user interface Great portability Small dialpad and slim design Best value/low cost for large scale deployments Professional entry-level handset Always on even when the PC is in lock mode On-touch call control Key Features Plug-and-play USB connectivity LCD display showing call details Dedicated answer/end and mute buttons Wideband audio quality Hearing protection with PeakStop technology Speaker at the back for hands free use USB powered User Types OFFICE WORKERSTANDARD (4h) HOME WORKERMOBILE WORKERCALL CENTER 52. Jabra XPRESS, le contrle dun seul clic 53. Une gamme complte pour le mobile worker MOBILE CENTRICCONNECTIVITYDESK CENTRIC OFFICE CENTRICJABRA SUPREME UC27 - MOVING FORWARDJABRA MOTION UCJABRA SPEAK 510JABRA BIZ 2400 USB 54. World-class companies use jabraWE WORK WITH 99% OF GLOBAL FORTUNE 100 COMPANIESEXCEPT ONE...WE ARE WORKING ON IT.