Lync Server 2013: Best Practice: Active Monitoring with Operations Manager
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Transcript of Lync Server 2013: Best Practice: Active Monitoring with Operations Manager
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Ståle HansenLync Server 2013
Best Practice: Active Monitoring with Operations Manager
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ObjectiveUnderstand how you can actively monitor Lync Server 2013
• Monitoring Scenarios• Let’s take a look• Watcher Nodes• How to deploy for success
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Ståle HansenTechnical Evangelist @ AteaV-TSP @ Microsoft
Blog @ msunified.netCompany blog @ LyncAtea.noCo-Author Lync Master Class @ LyncLab.noContributor @ TheUCArchitects PodCast
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Monitoring Scenarios
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Component health alerts• Event Logs• Performance Counters
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Dependency health monitoring• External dependencies• Internet Information Services (IIS) availability• CPU and memory usage of Lync Servers and
processes• Disk metrics
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Call reliability alerts (CDR)• Directly from the Monitoring database• Tells you
• Why a call terminated• Why a user failed to connect a call
• Gives you the Diagnostics Header
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Media quality alerts (QoE)• Directly from the monitoring database• Quality of Experience• Based on key metrics
• Jitter• Packet Loss• Latency
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Synthetic Transactions• Test actual functionality with real users• Using test cmdlets• Run from Watcher Nodes
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DemoLet’s take a look
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Watcher Nodesare computers that periodically run Lync Server synthetic transactions
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More control in Lync 2013• Run from various geographic locations• We got a cmdlet to choose scenarios
• New-CsWatcherNodeConfiguration
• Three types of scenarios• Default• Non-Default• Extended
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Default Scenarios• Test-CsAddressBookService (ABS)• Test-CsAddressBookWebQuery (ABWQ)• Test-CsAVConference (AvConference)• Test-CsGroupIM (IM Conferencing)• Test-CsIM (P2P IM)• Test-CsP2PAV (P2PAV)• Test-CsPresence (Presence)• Test-CsRegistration
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Non-default scenarios• Test-CsPstnPeerToPeerCall (PSTN)• Test-CsAVEdgeConnectivity• Test-CsDataConference (DataConference)• Test-CsExumConnectivity (ExumConnectivity)• Test-CsGroupIM –TestJoinLauncher (JoinLauncher)• Test-CsMCXP2PIM (MCXP2PIM)• Test-CsPersistentChatMessage (PersistentChatMessage)• Test-CsUnifiedContactStore (UnifiedContactStore)• Test-CsXmppIM (XmppIM)
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Extended Scenarios• Test-CsPstnPeerToPeerCall (PSTN)• Can be run multiple times during each pass• Multiple voice routes
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Test User Accounts• Do not need to represent actual people• Must be valid Active Directory accounts• Must be enabled for Lync Server 2013
• Have valid SIP addresses• Should be enabled for Enterprise Voice
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DemoConfiguring Synthetic Transactions for Watcher Nodes
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How to deploy for success?• Do one thing at a time• Implement Management Pack (MP) for Lync
• Tune it till it’s green
• Create a MP for overrides and customization• Tune your synthetic transactions
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Key Takeaways• Monitoring Scenarios – Lync health at a glance• Watcher Nodes – Runs actual tests periodically• How to deploy for success? - Do one thing at a
time
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Questions?