Lexus Imparting Value to Luxury and Luxury to Value 1203351732435218 3
Luxury to the Hilt
Transcript of Luxury to the Hilt
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7/30/2019 Luxury to the Hilt
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m a r k e t w a t c h
Qatar today D E C E m b E r 2 0 1 292
luxury to
the hilt
ever a hotel would want to
mimic its president, its the
Hilton Doha. The diminutive
Belgian was in Doha recently
to ocially open the unit and
he was laden with excitement. He was bubbling
over with passion and enthusiasm about what
this new incarnation could achieve. And his isexactly the kind o personality the hotel is striv-
ing or.
We are really proud to be here and very
condent o success, said President o Hilton
Worldwide, Middle East and Arica (MEA),
Rudi Jagersbacher, rom the edge o his seat.
We are in a sustainable market and are located
in one o the prime locations in the city, with-
out a doubt. The country has so much potential.
I I were Gordon Ramsay talking about Doha,
Id say: Youve just had your starters; the main
course has yet to come.
The hotel stands on a beachront in the Dip-
lomatic Area o West Bay. As Jagersbacher explained, the hotel hasa relatively small ootall, but it packs a lot into its punch. It didnt
compromise the reputation o the brand by stung the property
with money-spinners such as rooms and restaurants. Its a very unc-
tional and practical ofering where every square inch seems to have
a purpose. Redundant areas, which make a hotel look spacious, are
sacriced or larger leisure areas out back. This cosy interior makes it
more habitable and sociable.
The main lobby is the social centre o the hotel and can acilitate
groups o all shapes and sizes. You can order a cofee rom the Ya Hala
cae or stroll into the Zawaya lounge or something a little stronger.
From the lobby, you can walk down the stairs and outside into the
beach area, which hosts the world-amous Trader Vics.
I would say this is a rst-class hotel which
is very much geared towards a corporate cli-
entele or our days and a leisure clientele or
the tail-end o the week, added the loquacious
Jagersbacher, when I quizzed him about the
concept o the hotel. We were the rst hotel to
bring Trader Vics to London and nobody stut-
tered when we discussed bringing it to Doha.We wanted this hotel to have a great ood and
beverage prole in an exciting atmosphere,
and Trader Vics was an obvious choice to a-
cilitate this. Its not so much an exclusive brand
that only some people will eel comortable it
should be an experience or everyone.
Eorea, the Hilton Dohas spa experience,
combines three distinct ranges o treatments
ocused on organic, natural and scientic ap-
proaches. It ofers eight treatment rooms
including an exclusive Thai massage room, a
VIP room with a steam rasul chamber, a single
treatment room with steam rasul and ve multi
purpose treatment rooms. All contain a private shower acility.
Worldwide strategy
The Hilton brand is a global brand, and locating here is obviously a
strategic move. It has over 30 million members, so its marketing and
sales team are trying strategically to move these members around the
globe like pieces on a chess board.
We are growing tremendously in some regions none more so
than in MEA, explained Jagersbacher. We have 4,000 hotels world-
wide, 56 o which are in this region, but we have 53 currently under
construction. So being here is a two-way thing. We bring new cus-
tomers and the world o Hilton to Qatar, and in return we are looking
or our regional members to go to America and Europe.
almost a decade after deciding to locate in the west bay area, the hilton doha is finally open. its
regional president, rudi Jagersbacher, seems to think the choice of location has been Justified.
rudi JagersbaCher,
president, mea, hilton worldwide.
iB y r o r y C o e n