Luxury Sales Training
1
3 assoc. 9 assoc. A two day workshop was conducted for 12 members from Luxury Sales team at Altamount and World Towers. Objective of the workshop was to help them succeed as a luxury sales person by means of the right demeanour, customer connect and other significant aspects. The sessions were facilitated by Priya Roopani, a luxury consultant with 17 years of experience in the luxury sector with brands like Giorgio Armani and Jimmy Choo. The workshop helped participants understand luxury in the right perspective, ways of communication when dealing with a luxury client, excellence in appearance, demeanour, dressing and fine dining etiquettes. A visit to luxury and premium stores helped them get a real time experience of how sales personnel conduct themselves and interact with luxury customers. Participant Speak Snapshots Priya Roopani World Tower Altamount LUXURY TRAINING FOR SALES TEAM Synopsis Date Venue Trainer Organization Participant Mix 6-7 October 2015 St. Regis Hotel (Palladium) Luxury Expert Consultant 4.29 4.13 4.00 4.15 4.21 PARTICIPANT READINESS COURSE CONTENT PACE & LENGTH OF PROGRAM FACULTY EVALUATION APPLICATION/ IMPLEMENTATION Feedback Scores (on a scale of 5) Overall Rating | 4.25 “All in all a very practical and interactive training.” -Pritisha Dhoka “Topics like difference between luxury and premium was explained nicely by the trainer". - Jimmy Marolia
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Transcript of Luxury Sales Training
3 assoc.
9 assoc.
A two day workshop was conducted for 12 members from Luxury Sales team at Altamount and World Towers.
Objective of the workshop was to help them succeed as a luxury sales person by means of the right demeanour,
customer connect and other significant aspects. The sessions were facilitated by Priya Roopani, a luxury consultant
with 17 years of experience in the luxury sector with brands like Giorgio Armani and Jimmy Choo. The workshop
helped participants understand luxury in the right perspective, ways of communication when dealing with a luxury
client, excellence in appearance, demeanour, dressing and fine dining etiquettes. A visit to luxury and premium
stores helped them get a real time experience of how sales personnel conduct themselves and interact with luxury
customers.
Participant Speak Snapshots
Priya RoopaniWorld Tower
Altamount
LUXURY TRAINING FOR SALES TEAM
Synopsis
Date
Venue
Trainer
Organization
Participant Mix
6-7 October 2015
St. Regis Hotel
(Palladium)Luxury Expert Consultant
4.29 4.13 4.00 4.15 4.21
PARTICIPANT READINESS
COURSE CONTENT PACE & LENGTH OF PROGRAM
FACULTY EVALUATION
APPLICATION/ IMPLEMENTATION
Feedback Scores (on a scale of 5)
Overall Rating | 4.25
“All in all a very practical and interactive
training.”
-Pritisha Dhoka
“Topics like difference between luxury and premium was explained nicely by the trainer". - Jimmy Marolia
