Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed...

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For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 1 Lumpsum Claims Guide TA Claims Partner May 2018

Transcript of Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed...

Page 1: Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed will be in local currency, select the (a.) Cost Currency from the drop-down list,

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 1

Lumpsum Claims Guide

TA Claims Partner

May 2018

Page 2: Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed will be in local currency, select the (a.) Cost Currency from the drop-down list,

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 2

Table of Contents

Table of Contents .................................................................................................................................... 2

Introduction ............................................................................................................................................ 3

Step 1: Creating a Claim Request ........................................................................................................ 4

Step 2: Updating the Basic Information for the Claim ........................................................................ 5

Step 3: Filling in the Claim Request Details ......................................................................................... 7

Step 4: Entering the Payment Information ....................................................................................... 14

Step 5: Attaching Supporting Documents ......................................................................................... 18

Step 6: Certifying the Claim Request and Submit for Approval......................................................... 20

Step 7: Updating Claim when Request has been Returned .............................................................. 23

Responding to Messages from ADB .................................................................................................. 25

Confirming Details of Payment ......................................................................................................... 28

Page 3: Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed will be in local currency, select the (a.) Cost Currency from the drop-down list,

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Lumpsum Claims Guide

Introduction

Create and Submit Partial and Full Lumpsum Claims for TA Contracts

Online!

Consultants who have TA partial and full lumpsum contracts with ADB can now submit claims and

supporting documents on line.

This guide presents the 6 steps in creating the Claim Request.

Step 1 Step 2 Step 3 Step 4

Step 5 Step 6

Create Claim

Request

Update

Basic

Information

Fill the

Claim Details Enter

Payment

Information

Attach

Supporting

Documents

Certify and

Submit

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Lumpsum Claims Guide

Step 1: Creating a Claim Request

1. In the TA Claims Partner Dashboard, click on the [Create Claim] link.

2. The Contract Selector will appear. Select which contract you wish to submit a claim for from

the dropdown list.

The dropdown list will display all active contracts (not financially closed) of the

consultant or the firm. You may also click on the Question Mark icon ( ) to see

the reason why a contract is not displayed in the list.

3. Click [Proceed]. You will be led to the Basic Information screen.

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Lumpsum Claims Guide

Step 2: Updating the Basic Information for the Claim

1. In the Claim Request page, review the Contract, Name of Consultant and the TA

Number/Title and see if it is correct.

2. Enter the Invoice Number of the claim.

Invoice Number is limited to 12 Characters. Each invoice number should be unique and

cannot be reused for suceeding claim requests under the same contract.

3. Select the Invoice Date in the Calendar icon.

4. Click the tickbox if This is your final claim.

5. Click on [Save and Next]. You will be led to the Claim Details page.

Clicking on [Save as Draft] will allow you to have a draft claim record in your

Dashboard>For Action table for easy access should you need to log out of the

system without submitting the request for approval.

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Lumpsum Claims Guide

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Lumpsum Claims Guide

Step 3: Filling in the Claim Request Details

1. In the Claim Request screen, click on the [Add Progress Payment] to select which payment

will be claimed for. The Progress Payment Form pop-up window will appear.

Individual Consultants are required to enter the Progress Payment Number. Firms

do not have the field available.

2. Select the appropriate Progress Payment Category under the Progress Payment Form.

3. Type the title of the Achieved Payment Milestone.

4. Select the Currency of the payment milestone.

5. Enter the Amount of the payment milestone.

6. Click [Save]. This will close the pop-up window and a new record will be created under the

Remuneration Progress Payment area.

If you have a Full Lump-sum contract or Partial Lump-sum contract but not

claiming for reimbursable expenses, you may skip the next items and go to the

next step, Step 4: Enter the Payment Information.

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Lumpsum Claims Guide

Have a copy of the contract when creating the claim request as reference on the

dates, amounts and additional details that needs to be in the request.

7. Click on the [Add Per Diem] button. The Per Diem Form pop-up window will appear.

8. Select the appropriate Per Diem Category under the Per Diem Form.

9. Select the Country and City where the consultant was assigned to.

10. Select the Period From and Period To in the Calendar icon.

11. Enter the No. of Days, the Cost Currency and the Daily Rate of the per diem being claimed.

12. Click [Save]. This will close the Per Diem Form window and a record will be created under the

Per Diem area.

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Lumpsum Claims Guide

If the Per Diem being claimed will be in local

currency, select the (a.) Cost Currency from the

drop-down list, (b.) enter the Exchange Rate that

applies to the expense and select the (c.) Contract

Currency from the drop-down.

If Cost Currency is the same as the Contract

Currency, Exchange Rate will be defaulted to 1 and

not updatable.

If needed, click on the ADB Book Rate link to have

guidance on what to enter in the Exchange Rate per

USD in the pop-up window.

13. Click on the [Add Air Fare] button. The Air Fare Form pop-up window will appear.

14. Select the appropriate Air Fare Category under the Air Fare Form.

15. Enter the Actual Route Taken for the trip.

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Lumpsum Claims Guide

16. Select from the calendar icons the dates the consultant will fly in and out of the field. Also,

enter the number of Routes Taken by the consultant to reach the destination and back to the

home office.

Select if the route taken is round trip (1.0) or one-way (0.5).

17. Select the Cost Currency and enter the Amount that will be requested for the claim.

If the Amount being claimed is not USD, click

on the ADB Book Rate link to have guidance

on what to enter in the Exchange Rate per

USD in the pop-up window.

If Cost Currency is the same as the Contract

Currency, Exchange Rate will be defaulted to 1

and not updatable.

If the amount’s currency being claimed is different

from what is in the contract, select the Contract

Currency from the drop-down list.

18. Click [Save]. This will close the Air Fare Form and a new record will be created under the Air

Fare form.

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Lumpsum Claims Guide

19. Click on the [Add Reimbursable Expense]. The Reimbursable Expense Form pop-up window

will appear.

20. Select the Category of the expense item being claimed.

21. Select the dates after clicking on the calendar icons.

22. Enter the Activity Description in the provided field.

23. Select the Currency and the enter the Amount that will be part of the claim.

If the Amount being claimed is not USD, click

on the ADB Book Rate link to have guidance

on what to enter in the Exchange Rate in the

pop-up window.

If Cost Currency is the same as the Contract

Currency, Exchange Rate will be defaulted to 1

and not updatable.

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Lumpsum Claims Guide

If the amount’s currency being claimed is different

from what is in the contract, select the Contract

Currency from the drop-down list.

24. Click [Save]. This will close the Reimbursable Expense Form and a record will be created

under the Other Reimbursable Expenses area.

25. Review the items and costs in the claim request.

26. Click [Save and Next]. You will be led to the Payment Information screen.

Items not consistent with clauses in the contract or would exceed the

undisbursed contract balance will be highlighted Yellow for Warnings and Red

for Errors. Warnings can be viewed as FYI messages but Errors require changes

in the fields.

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Lumpsum Claims Guide

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Lumpsum Claims Guide

Step 4: Entering the Payment Information

1. For each currency in the Payment Information screen, click on the Pencil icon to enter the

account information where the payment will be forwarded to. The Update Payment

Information pop-up window will appear.

Click on Guide to Payment Information to have guidance in filling up the form.

2. Enter the bank account details in the provided fields, making sure that the required

information (*) are filled up.

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Lumpsum Claims Guide

If payment was made for the contract before the TA Claims Partner’s release, you can

select the record from the drop-down list to Load your Latest Information.

3. Click [Save]. This will close the Update Payment Information pop-up window.

The entry of the Payment Information per Currency will only be required for

first-time transactions and will be re-used for succeeding claims and advances.

Changing payment information is highly discouraged in the middle of the

consulting engagement. If the change is unavoidable, ensure a contract variation

for the adjustment has been approved before changing the bank information in

the system.

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Lumpsum Claims Guide

4. Review the bank information for each currency.

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Lumpsum Claims Guide

If Check Payment

was agreed upon

during the

contract

negotiations, the

option will be

available in the

form. ADB will

require you to be in HQ to receive the check in the ADB Cash Room. ADB will not

release the check to proxies nor will it send the check via courier.

You can opt to change from Check to Electronic Payment Method by (1.) securing

an approved contract variation, (2.) select Electronic in the window and (3.) fill

out the form that will apear.

5. Click [Save and Next]. You will be led to the Supporting Documents screen.

Click on the Record row to view details of the payment information. Click on the

Pencil icon to update the record.

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Lumpsum Claims Guide

Step 5: Attaching Supporting Documents

1. In the Supporting Documents screen, click on the [Add File] button. Browse for the file that

supports the amount of the expense item being claimed.

Click on the Guide to Supporting Documents to be guided when uploading the

required attachments for each out-of-pocket expense item being claimed.

2. Tick all the Document Types that apply for each document that will be uploaded.

3. Click on [Start Upload].

4. Click on [Save and Next]. This will lead to the Consultant’s Certification screen.

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Lumpsum Claims Guide

Clicking on the [Start upload] button in the header area will upload all files at

the same time. Clicking [Start] in the line item will upload the corresponding file.

When uploading zipped files, select [Others] under the Document Type and

identify the documents in the Description field.

Also, you can upload a maximum of 5 files at a time with a maximum file size of 10mb

per document.

Page 20: Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed will be in local currency, select the (a.) Cost Currency from the drop-down list,

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Lumpsum Claims Guide

Step 6: Certifying the Claim Request and Submit for Approval

1. In the Consultant’s Certification screen, review the List of Warnings and Errors and the

Summary of Claim for correctness.

The List of Warnings and Errors will display all Items not consistent with clauses

in the contract or would exceed the undisbursed contract balance found in all

previous pages. Warnings can be viewed as FYI messages but Errors require

changes in the fields.

2. Review the Consultant’s Certification and click on the tick box to signify agreement to the

list.

3. Click [Submit].

The [Submit] button will appear after clicking on the Consultant’s Certification

tick box.

Not addressing Error messages will also not enable the [Submit] button to

appear.

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Lumpsum Claims Guide

4. In the Confirmation pop-up window, click [Yes] to confirm items and supporting documents

in the claim are correct and complete.

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Lumpsum Claims Guide

5. In the Success pop-up window, click [Ok].

Consultants will be cc’d in the email notification that system will send to the

project lead informing him/her the request for the endorsement of the

claims/advance.

The system will also send another email addressed to the claimant when the

request will be sent to the CTLA Processor.

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Page 23: Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed will be in local currency, select the (a.) Cost Currency from the drop-down list,

For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 23

Lumpsum Claims Guide

Step 7: Updating Claim when Request has been Returned

If there are concerns or discrepancies in the Claims, the user unit or CTL can return the request to the

consultant or the firm representative. An email will be sent by the system with what changes are

needed before submitting the request again.

1. Review the Subject line of the email to see if the request has been returned by the User Unit

or CTL.

2. Note the CP Transaction No. for reference.

3. See the user unit’s or CTL’s Reason for returning your request.

4. Click on the link to access the Claim request.

5. Log in the system. You will be led to the Dashboard.

6. In the List of Claims, click on the row with of the noted CP Transaction No. to update.

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For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 24

Lumpsum Claims Guide

Review Steps 3 to 5 to see steps on how to change items needed to be addressed

based on the list in the Reasons for Returning in the email notification.

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For more information, email [email protected] or call TA Claims HelpDesk (+632) 6324900 25

Lumpsum Claims Guide

Responding to Messages from ADB

Another option when having concerns for the claim is by the project unit or CTL send questions or

requests to the claimant through the Messaging facility provided by the system.

The Messaging Facility will only be available when the Project Team or CTL sends

a message to the claimant.

1. On the email notification, click on the provided link. You will be led to the CMS Login screen.

2. Click on the Consultant/EA button.

3. Enter your Username and Password and click on the Login button. You will be led directly to

the record.

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Lumpsum Claims Guide

4. Click on the Message to ADB link to see the message. The Message ADB Staff pop-up will

appear.

5. Enter the response in the provided field. Make sure that each message won’t go beyond 500

characters.

There are no limits on the number of messages that can be sent to Project Officer

or CTL.

6. You can also attach files by clicking on the Browse button and search for the document.

7. Click on Send Message to forward the response.

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Lumpsum Claims Guide

The file attached will also be sent to ADB after clicking on Send Message.

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Page 28: Lumpsum Claims Guide - Asian Development Bank · Lumpsum Claims Guide If the Per Diem being claimed will be in local currency, select the (a.) Cost Currency from the drop-down list,

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Lumpsum Claims Guide

Confirming Details of Payment

Upon completion of processing of the request, a new screen will be made available for claimants to

see details on how much was approved and paid with respect to what was in the claim.

1. In the Dashboard, select in the Status dropdown list:

a. Partially Approved

b. Approved

c. Partially Paid

d. Paid

2. Click Search. The result will be displayed below.

3. Click on the Claim record to be led to the Billing Unit Disbursement Processing screen.

4. In the Voucher area, check the Category, Amount Requested, Amount Paid/Liquidated and

the Difference of the amount forwarded to the claimant.

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